We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Hotel Lucerne, Autograph Collection

Hotels.comUS$383*
View Deal
#14 of 68 Hotels in Lucerne
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$460*
US$383*
US$460*
US$460*
US$383*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
The Hotel Lucerne, Autograph Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

376 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 229: English reviews
Start your review of The Hotel Lucerne, Autograph Collection
 Click to rate
Medford, Massachusetts
Reviewed 3 days ago NEW

This was our first visit to the Hotel Lucerne. It has a good location, close to the rail station and a quiet section of the City. The staff was very accommodating, especially Mara at the front desk which made our visit memorable. We found the breakfast to be a bit on the pricey side. The rooms were large and nice,...

 Report
Helpful?
Thank basilpesto2016
Reviewed 4 days ago NEW

The Hotel Lucerne is well situated, close to the train station and easy walking distance to the waterfront, old town, and main sightseeing points in Lucerne. We had a great room with a wonderful balcony overlooking a bell tower and public park, which allowed us to enjoy the amazing weather. But what made our hotel experience outstanding was the amazing...

 Report
Helpful?
Thank Brian H
Houston, Texas
Reviewed 4 days ago NEWvia mobile

Great location in a quiet square just two blocks from the train station. Huge rooms that are super modern. Hotel was super clean and the service was just too notch. I am a platinum Marriott member and we got some great perks (upgraded room, free breakfast, and a welcome gift). The people at the front desk was so nice and...

 Report
Helpful?
Thank Jenny L
Berkeley Lake, Georgia
Reviewed 1 week ago

My daughter and I arrived with no expectations. We knew we booked a 5 Star hotel in the lovely town of Luzern. Our lack of expectations quickly turned to amazement. Not only is this a wonderful boutique hotel in a perfect location of Luzern BUT it's the staff that make the hotel excellent. Truly my best trip to Europe and...

 Report
Helpful?
Thank Gulfpat
ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Gulfpat Thank you very much for sharing your feedback about your stay at THE HOTEL - Autograph Collection. We are happy you enjoyed your stay and the personal service provided from the entire staff and we hope to welcoming you back soon. Should you need any further assistance, please do not hesitate to contact us. Best regards, Louis Achermann...

Nipomo
Reviewed 1 week ago via mobile

We spend two nights at this very lovely hotel. It is very close to the train station and centrally located. The rooms were unique and fun to stay in. The adjoining restaurant was also excellent. The staff was exceptional. They went out of their way to be helpful. There was one significant problem, however, and that was the lack of...

 Report
Helpful?
1Thank John F
ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection, responded to this review

Dear I6557VTjohnf Thank you very much for having chosen THE HOTEL Lucerne – Autograph Collection while you stayed in Lucerne. Furthermore we thank you for having taken the time to evaluate your stay with us. We are delighted to read that you enjoyed the central location of the hotel, the exceptional service provided during your stay as well as your...

Reviewed 1 week ago via mobile

Absolutely loved the Hotel Lucerne. As a solo traveler they were very accommodating and offered a very personal service. All of the staff was friendly and always offering help- with luggage, tourism information, an umbrella, bottled water for the day to walk the city, etc. breakfast was delicious as well, and the room upgrade was much appreciated.

 Report
Helpful?
Thank Andrew M
ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Andrew M Thank you so much for your great review and evaluation about your stay with us at THE HOTEL - Autograph Collection. We highly appreciate you enjoyed your stay and the personal service provided. Of course we will share your feedback with the entire team and hope to accommodate you again at THE HOTEL whenever your travel plans...

singapore
Reviewed 20 April 2017 via mobile

This small (30 rooms) boutique hotel is perfectly located (150 meters from the rail station, 8 minutes walk to Old Town) with modern funky rooms and excellent service staff. From the helpful advice on getting around town (hotel also provided local transit pass) to the mini Toblerone bars on our beds at nighttime turndown service we greatly enjoyed every aspect...

 Report
Helpful?
Thank SingaporeBms
ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection, responded to this review

Dear SingaporeBms Thank you very much for your great review and evaluation about your stay with us at THE HOTEL - Autograph Collection. We highly appreciate you enjoyed your stay and the personal service provided. Of course we will share your feedback with the team and hope to accommodate you again at THE HOTEL whenever your travel plans lead you...

Atlanta, Georgia
Reviewed 13 April 2017

The smallest Marriott hotel that we have stayed in with only 30 rooms ( supposedly 2nd smallest hotel in the Marriott chain). Short walk to train station and several restaurants nearby. The restaurant was a bit slow during breakfast. The suite (5500) was beautiful and spacious with plenty of room for 3 persons. Just wish that it has air condition...

 Report
Helpful?
Thank PP2603
ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection, responded to this review

Dear PP2603 Thank you so much for your great feedback about your stay with us at THE HOTEL - Autograph Collection. We highly appreciate you enjoyed your stay and the personal service provided. Of course we will share your feedback with the restaurant team and hope to accommodate you again at THE HOTEL whenever your travel plans lead you back...

Charleston, South Carolina
Reviewed 6 April 2017

Used Marriott points for a splurge in this very pricey country. There are only 30 rooms at the hotel with each room being different. Each rooms has art work on the ceilings with atypical hotel décor. The rooms were huge by European standards and our room overlooked the park. The staff was extremely accommodating and helpful. The hotel is located...

 Report
Helpful?
Thank Aly7859
ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Aly7859 Thank you so much for sharing your experience at THE HOTEL - Autograph Collection with the world. We are happy to hear you enjoyed the great central location and the still calm area around the hotel, as well as the personal service provided. Hoping to accommodate you again in future, we remain at your disposal for any further...

Reviewed 14 March 2017 via mobile

My husband and I stayed here for two nights on a multi city European trip and we made the fantastic decision to stay at this hotel. Our amenities were nice but the thing that stood out to is the most was the impeccable service provided at this location from such staff as Jakob and Claudia, to name a few. They...

 Report
Helpful?
Thank Courtney M

157 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (122)
Viewed
Dining (3)
Viewed
View from Room (8)
Viewed
Room/Suite (36)
Viewed
Bathroom (12)
Viewed
Hotel & Grounds (7)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Room/Suite (20)
Viewed
Bathroom (1)
Viewed
Dining (6)
Viewed
Hotel & Grounds (6)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Lucerne hotels
0.1 km away
Renaissance Lucerne Hotel
0.7 km away
Hotel Schweizerhof Luzern
0.4 km away
Hotel des Balances
Hotel des Balances
#4 of 68 in Lucerne
999 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Ameron Hotel Flora Luzern
1.3 km away
Art Deco Hotel Montana Luzern
0.1 km away
Continental-Park Hotel
Continental-Park Hotel
#11 of 68 in Lucerne
509 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bam Bou by Thomas
Bam Bou by Thomas
Cuisines: European, French, Mediterranean
The Lounge
The Lounge
Cuisines: Bar, European, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Hotel is a unique establishment exuding charm and charisma in Lucerne Switzerland. No two guest rooms are alike – and each has a tale to tell. They lean away from the familiar and the everyday. The art lies not so much in what is included but in what is left out. Guests are invited to abandon themselves to the inspirational poetry which characterises this sense-awakening boutique deluxe hotel. ... more   less 

Additional Information about The Hotel Lucerne, Autograph Collection

Address: Sempacherstrasse 14, Lucerne 6003, Switzerland (Formerly The Hotel Luzern, Autograph Collection)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $380 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hotel Lucerne, Autograph Collection 5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, Booking.com, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your The Hotel Lucerne, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Lucerne
Hotel Style:
#6 Romantic Hotel in Lucerne
#8 Family Hotel in Lucerne
#8 Business Hotel in Lucerne
#11 Luxury Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Hotel Lucerne, Autograph Collection staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from The Hotel Lucerne, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the suite on the 6th floor - it has a wonderful balcony!”
693brianh, 25 May 2017 | Read review
“Corner Junior Suite”
bretfriedel87, 3 Mar 2017 | Read review
“Had 5th floor corner, Excellent location”
BR2016Canada, 19 Nov 2016 | Read review
“Hotel desk sometime keeps passes for the Transport Museum. Don't forget to ask. Complementary water every morning we went out.”
iUmar, 30 Oct 2016 | Read review
“There is a frightful orange room make sure this does not happen to you unless you are Dutch or love orange!”
peggyg350, 13 Sep 2016 | Read review
5 of 5
Hotels.com
US$383* /night
View Deal
Booking.comUS$460
Hotwire.comUS$383
TravelocityUS$383
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates