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Hotel Ambassador

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175 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Chicago, Illinois
Reviewed 30 May 2016

I stayed for 3 weeks at this hotel for a work visit. The hotel is about 15min walk from the Bahnhof Luzern (central station) and centrally located with easy access to buses, cabs, and the main shopping area. Staff is quite friendly and I got one of the 'bigger' rooms which was nice.The hotel is 3-star so doesn't have the...

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Helpful?
Thank amtrna
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi and Hello from Lucerne Thank you for taking the time to review our Hotel. Thank you also for staying so long time with us. We understand this as a compliment and that you had enjoyed your stay in our Hotel and in Lucerne. We hope you will be coming soon back to our hotel and wish you a good...

georgia
Reviewed 22 May 2016 via mobile

Excellent hotel. Clean and great location. Very modern rooms. Spotless. Restaurants and stores very close. Transportation very easy. Friendly atmosphere and great breakfast. Staff was wonderful and very informative. They gave us two free welcome drinks.

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Thank ednita23
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you very much for your review and the full points you gave us. We are so happy to read that you spent a great time with us and enjoyed your Birthday at our place. Would be nice to have you here as a guest soon again. Best regards from Lucerne, Ferdinand Zehnder and the Ambassador Team

Reviewed 27 January 2016 via mobile

It's a budget hotel . But comfortable . The problem might be if the heating is not on before handed . But it can be checked . It's on walking distance from the railway station , nicely located , everything is close around . Break fast is good & so is the staff . I forgot my IPhone in the...

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Thank Neeti K
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello form Lucerne. Thank you very much for the friendly review. We are really happy to hear that you enjoyed your stay with us and had a good time. Would be nice to have you as a guest in the Hotel Ambassador soon again. Best regards, Ferdinand Zehnder and Ambassador Team

Perth, Australia
Reviewed 10 January 2016

The only thing preventing this from being a 5-star review is an impolite receptionist (brown hair). The room was cosy and clean. They helped us open our wine NYE. Buffet breakfast (more than just continental - came with boiled eggs, and cold cut meat n cheese) was a god send considering the prices of food in Luzern - good variety...

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Helpful?
Thank Bri B
DelapaixSwitzerland, General Manager at Hotel Ambassador, responded to this review

Thank you very much for your kind review about the stay in the Hotel Ambassador. We are really happy to read, that you spent a nice and comfortable time in our hotel and had a great time in Lucerne . We are really sorry for the unconfortable moment with our usually very friendly reception team member. Thank you for your...

Amsterdam, The Netherlands
Reviewed 13 December 2015 via mobile

Good hotel with centric location. Stayed there for a week on a family trip. We were four adults and one baby Rooms are nice and spacious the highest of the hotel The buffet breakfast is continental so not a big variety of options. Mostly bread, ham and cheeses. Very little fruit The only have one infant chair at the restaurant...

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1Thank Melissa Van d
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi from Lucerne Thank you very much for your kind review. It is nice to hear, that you spent a good time with us in Lucerne. We are really sorry about the unconfortable situation with the infant chair. We will need to make a change. Thank you for the information. As we offer tickets (25 CHF/ day) for the underground...

Epsom, United Kingdom
Reviewed 18 November 2015

Room No 407. Not much of a view and a few niggles. The Hotel was in a good position as a base and the rooms were very comfortable. Fantastic service from the staff who put themselves out to help. There is a car park next door for which you have to pay. However, the Hotel will give a parking ticket...

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Thank Nick N
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you for your nice review. We are glad to read, that you spent a good time the Hotel Ambassador Lucerne with us. Hope to have you with us as a guest soon again. Best regards, Ferdinand Zehnder and the Ambassador Team

Davie, Florida
Reviewed 25 October 2015

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Thank 6gloriaf
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Melbourne, Australia
Reviewed 22 October 2015

Stayed for one night in a triple room, huge room, very clean, comfy beds, huge and clean bath room, very happy about everything in the room! Breakfast was included, so was very good value of money, although the breakfast was a little bit simple but the food was good quality, so our family were satisfied. When we check in, the...

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Thank remonyan
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello Thank you very much for your kind review. We are really happy to read that you and your family enjoyed the time with us in the Hotel Ambassador. We are sorry for the unconfortable moment with one of our team members. Thank you fort he honest review. Would be nice to welcome you here soon again. Best regards, Ferdinand...

Dunstable
Reviewed 18 October 2015

I returned yesterday from yet another short stay at this lovely,friendly Hotel!I was wondering what it is that draws me back to this Hotel time and time again. Well I think it is that the guest feels so very welcome and it shows in the superb customer service every guest experiences ! There is a charming,delightful girl whose name escapes...

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1Thank Baswold
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Dear Barrie Neville, thank you very much for your fiendly review about your stay in the Hotel Ambassador and the full points.We are really happy that we could make your stay into a great moment which will stay in memories. It is great to read that you enjoyed the time with our team in the Hotel Ambassador and had the...

Wollongong, Australia
Reviewed 13 October 2015

Looking for a reasonably priced hotel in Lucerne? Then the Hotel Ambassador is for you. About a 10 minute walk from the train station, close to the old city and lion monument, Hotel Ambassador offers value for money in this generally expensive ( to us) city. Our room for 3 was large and clean although lacked a little in decoration...

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Thank Tolly4
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi from Europe Thank you very much for your fiendly review about your stay in the Hotel Ambassador and the full points. It is nice to read that you enjoyed the time with us in the Hotel Ambassador and had the chance to explore the beautiful city of Lucerne. Would like to welcome you soon again in the Hotel Ambassador...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Ambassador is an attractive and welcoming city hotel in the heart of Lucerne, and at the heart of the action. Sights such as the world famous Lion Monument or the fascinating Bourbaki Panorama are right on the doorstep. The vibrant historical city centre is only a few steps away. Also close-by is the lakeshore promenade along Lake Lucerne, a delightful place to stroll along and take in the atmosphere.Rest and relax in our friendly rooms with four-star comfort. And enjoy the market-fresh cuisine at Restaurant Lapin.A multi-storey car park offering special discounted rates is available right next to the Hotel Ambassador. We look forward to seeing you ... more   less 

Additional Information about Hotel Ambassador

Address: Zuerichstrasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $183 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ambassador 3*
Number of rooms: 31
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Also Known As:
Ambassador Hotel Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ambassador staff and other travellers.
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Questions? Get answers from Hotel Ambassador staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms facing the courtyard, so there was no street noise.”
 of 5 bubbles shiprasg, 13 Oct 2016 | Read review
“Room 606.. I had a balcony!!”
  • view of the room at my arrival
 of 5 bubbles iboumans, 4 Sep 2016 | Read review
“Get a room with Balcony”
 of 5 bubbles 892kanikac, 12 Jul 2016 | Read review
“I always choose room 504!!”
 of 5 bubbles Baswold, 17 Oct 2015 | Read review
“Ask for a room not on street front. The noise may bother some but didn't annoy us.”
 of 5 bubbles Tolly4, 13 Oct 2015 | Read review
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