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Grand Hotel Europe

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Traveller (342)
Room & Suite (133)
Dining (18)
Ratings and reviews
  • Excellent38%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“lake lucerne”(32 reviews)
“older hotel”(4 reviews)
“minute walk”(20 reviews)
View all reviews
What's included
Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Business Centre
Dry Cleaning
Free Parking
Air Conditioning
Pool
4 Star Hotel
The Grand Hotel Europe, opened in 1875, combines a grand past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality. If offers 169 tastefully designed rooms, a restaurant with lake view, a hotel bar with patio and garden and two...
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Location and contact
Haldenstrasse 59 | 6006 Lucerne, Lucerne 6006, Switzerland
48.2 km to Zurich Airport
11 restaurants are within a 0.5 km radius
1.2 km from Lake Luzern
View nearby attractions and restaurants
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Reviews (558)
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393 results
Traveller rating
125
128
72
39
29
Traveller type
Time of year
LanguageEnglish
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125
128
72
39
29
Show reviews that mention
All reviewslake lucerneolder hotelminute walkold world charmbeautiful walkpublic areasoverlooking the lakecharming hotelbreakfast buffetcorner roomour room was spaciousthere is no air conditioningbus stopquiet locationsmall balconyold buildingtop floor
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1 - 5 of 393 reviews
Reviewed yesterday

Visited last year in August. Had paid for 4 nights for 2 Rooms. Unfortunately my Mother met with an accident at Mt Titlis & had Ankle Fracture on the 3rd day of our trip. Had to fly back to Mumbai, India very next day morning....More

Thank 16dushyantj
Reviewed 5 days ago via mobile

We stayed here as part of Gate1 Tour. We were so disappointed when we arrived to find the hotel not directly on the lake, but behind another building! We were disappointed even more to find our room without A/C. We can open the windows but...More

Thank MustGoSeeDo
Reviewed 1 week ago via mobile

$263.00 a night and no a/c! It is 80 degrees outside! Ugly bare bones room. Just old! Can't sleep with this heat. 5 francs for a bottle of water at the bar. Only 2 electrical outlets in the room. Hate it!

Thank Cinlady
Reviewed 1 week ago

We stayed at this hotel as part of a Globus Tour of Europe. The hotel was older and rooms needed to be updated. Bathrooms were small and faucets were faulty. Absolutely no AC it was not a huge deal for us because it rained while...More

Thank mgb422
Reviewed 1 week ago

Nicely refurbished older hotel, still retains its charm. Has been upgraded with modern conveniences, such as WiFi. A bit of a walk to the city center, but bus stop is right outside, making it easy to get around. The room was a bit small, but...More

Thank Frank J
View more reviews
About
Description
The Grand Hotel Europe, opened in 1875, combines a grand past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality. If offers 169 tastefully ...More designed rooms, a restaurant with lake view, a hotel bar with patio and garden and two lavish dining halls. Shopping facilities, lake promenade, casino, gym & wellness and a golf course are at short distance. Less
Hotel class
Hotel class
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (342)
Room & Suite (133)
Dining (18)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
B J
16 January 2018|
AnswerShow all 2 answers
Response from aat1 | Reviewed this property |
regrettably no air conditioning. oldie world building!
0
Votes
Sharon A
17 April 2017|
Answer
Response from rlunder | Reviewed this property |
Sorry, I missed your question. Yes, the hotels does provide the usual toiletries like soap, shampoo, etc. I cannot vouch for the quality or brand of toiletries since my girlfriend and I rarely use them. My girlfriend and... More
0
Votes
RRV65
27 August 2016|
Answer
Response from gullysue | Reviewed this property |
sorry RRV 65 cannot help with your question as our stay was booked by a tour group and we arrived late in the day with several of our tour group. Busy and tired unloading luggage and so did not notice check- in times etc... More
-1
Votes
Room Tips
"Look elsewhere!!!"
Read review
"Ask for lake view (higher price) and A/C, but our side room had French balcony with view of lake."
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"The beds were hard and very uncomfortable"
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"try for a corner room, like 101"
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