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Grand Hotel Europe

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Traveller (322)
Room & Suite (126)
Dining (16)
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Overview
  • Excellent37%
  • Very good33%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“lake lucerne”(31 reviews)
“minute walk”(19 reviews)
“old world charm”(10 reviews)
Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Reviews (531)
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Traveller rating
118
124
65
36
26
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LanguageEnglish
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118
124
65
36
26
Show reviews that mention
All reviewslake lucerneminute walkold world charmbeautiful walkpublic areasoverlooking the lakethe general managercharming hotelinternet connectioncorner roomour room was spaciousbus stopair conditionquiet locationsmall balconytop floorbuffet breakfast
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21 - 25 of 369 reviews
Reviewed 28 August 2017

Best part of my three nights here was the lake view balcony room. NO A/C and it was in the 90's. Bed was ok, breakfast ok. Nice older building but needs some updates. I shared a balcony with two other rooms (in middle of from...More

2  Thank notstoppingyet
Reviewed 24 August 2017

We stayed at Hotel Grand Europe during our family visit to Lucerne, Switzerland. Room on the 4th floor was nice, overlooking the lake. The best part was the breakfast, which was well spread. The waitresses were very friendly and took good care of our group.

1  Thank Shashi M
Reviewed 23 August 2017

I spend 1 night facing with a balcony facing the lake side, I had a problem with my room was 303, the smell was awful, I was shocked and I think all rooms like this, I call the reception about the problem, someone came to...More

Thank Shaduf
Reviewed 17 August 2017 via mobile

We finished our tour here as this was our last hotel for 2 nights and what a disappointment. Do not confuse the Grand Europe with the Grand National when reading reviews! Our biggest disappointment was our room that was was small, basic withOUT air conditioning...More

Thank Tranquillo
Reviewed 10 August 2017

Luckily we were allotted a lake view room. Room was spacious and nice. Location is also good, however, bit far from market. One need to take precaution, as Restaurants (including that of hotel) get closed between 2pm to 5pm. Overall I would say Hotel was...More

Thank Ankit A
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Best Value Properties in Lucerne, Switzerland
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$221 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Lucerne
#20 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$221 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Lucerne
#20 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (322)
Room & Suite (126)
Dining (16)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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B J
16 January 2018|
AnswerShow all 2 answers
Response from aat1 | Reviewed this property |
regrettably no air conditioning. oldie world building!
0
Votes
Sharon A
17 April 2017|
Answer
Response from rlunder | Reviewed this property |
Sorry, I missed your question. Yes, the hotels does provide the usual toiletries like soap, shampoo, etc. I cannot vouch for the quality or brand of toiletries since my girlfriend and I rarely use them. My girlfriend and... More
0
Votes
RRV65
27 August 2016|
Answer
Response from gullysue | Reviewed this property |
sorry RRV 65 cannot help with your question as our stay was booked by a tour group and we arrived late in the day with several of our tour group. Busy and tired unloading luggage and so did not notice check- in times etc... More
-1
Votes
Room Tips
"Get a lake view room, its worth."
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"As for a room facing the lake for it's spectacular views"
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"This hotel gives right on the main road."
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"Rooms at the front will have a mountain view"
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