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Hotel des Alpes

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Traveller (685)
Room & Suite (269)
Dining (54)
Overview
  • Excellent37%
  • Very good45%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“chapel bridge”(224 reviews)
“the river”(232 reviews)
“great location”(167 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Facilities for Disabled Guests
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,167)
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940 results
Traveller rating
352
401
127
46
14
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LanguageEnglish
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352
401
127
46
14
Show reviews that mention
All reviewschapel bridgethe rivergreat locationtrain stationold townacross the bridgebalcony roomcity viewcovered bridgeyogurtsmall balconyno air conditioningboiled eggshotel restauranttop floorincluded breakfastfive minute walk
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1 - 5 of 940 reviews
Reviewed 2 days ago via mobile

I stayed at Hotel Des Alpes between 10-12 August. It has prime location on the river in the heart of Lucerne. The hotel itself is great with entrances on the river or backing out into the old town. Breakfast was great, and staff were friendly....More

Thank Michael A
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded yesterday

Dear Michael A Thank you very much for your feedback. It was a pleasure to welcoming you in our hotel and we are looking forward to seeing you again. Best regards Hotel Des Alpes Team

Reviewed 1 week ago

Spent 10 nights at the Des Alpes in July/August. Our sixth stay here. A lovely, welcoming hotel with fantastic views from the rooms along the river. Breakfast is very good, and evening meals excellent. The staff are always welcoming. Can recommend it for an enjoyable...More

Thank John W
Reviewed 1 week ago via mobile

Nice small hotel with great location-be sure to ask for a Riverside room so you will be able to view the chapel bridge which dates from the 1700s. We had dinner at the hotel restaurant along the river and food was good service great. Our...More

Thank SteveWarden
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear SteveWarden Thank you very much for that feedback. We are looking forward to welcoming you in our hotel again. Best regards Hotel Des Alpes Team

Reviewed 1 week ago

+ Absolute Prime Location, wonderful, the best in Luzern + Staff very, very friendly, helpful and efficient + 24/24 Hotel accessibility for guests using room badge + Very clean and very well set up bathroom, perfect + Breakfast good, everything fresh. Very good coffee +...More

Thank PhilippeDH
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear PhilippeDH Thank you very much for freedback. For a house like the Hotel Des Alpes are opinions from our guests very important and we also take them very serious. We are glad that that you enjoyed your stay in our hotel. We are looking...More

Reviewed 2 weeks ago via mobile

We stayed at Hotel Des Alpes for two nights at the end of July with our family of four. The location cannot be beat. We were within a short walking distance to everything we wanted to see and do. The morning breakfast buffet was nicely...More

Thank spiderdeac
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear Spiderac Thank you very much for feedback. For a house like the Hotel Des Alpes are opinions from our guests very important and we also take them very serious. We are sorry that your rooms were very hot. This summer season is unfortunately much...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$141 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$141 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (685)
Room & Suite (269)
Dining (54)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
PandaPigTravel
9 August 2018|
AnswerShow all 2 answers
Response from Mary V | Reviewed this property |
Sorry, I went during the summer.
0
Votes
Room Tips
"Best views are from the rooms overlooking the River Reuss."
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"We had an inside room with not much of a view, The rooms facing the river, have a terrific view, and the..."
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"Get a room with a river view!"
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"lots of street noise; no air condition; small room"
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