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Hotel des Alpes

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Traveller (652)
Room & Suite (256)
Dining (54)
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Overview
  • Excellent36%
  • Very good46%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“chapel bridge”(220 reviews)
“the river”(233 reviews)
“great location”(166 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Facilities for Disabled Guests
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,128)
There are newer reviews for Hotel des Alpes
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Traveller rating
339
388
124
45
14
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339
388
124
45
14
Show reviews that mention
All reviewschapel bridgethe rivergreat locationtrain stationold townacross the bridgebalcony roomcity viewcovered bridgeyogurtsmall balconyhotel restaurantboiled eggstop floorincluded breakfastno air conditioningfront desk staff
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301 - 305 of 910 reviews
Reviewed 11 June 2016

My sister and I stayed for 3 days and experienced a wonderful level of service and a constant stream of smiles from everyone associated with the hotel, and especially the reception and restaurant staff. The reception staff were also extremely accommodating about check out times...More

2  Thank Amar D
Reviewed 8 June 2016

I read some of the poor reviews and wonder if they were even in the same city. One person said it was too far from the train station. I would say it's conveniently located close to the train station. Is the glass half empty or...More

1  Thank Michael F
Reviewed 7 June 2016

I really enjoyed my stay at the Hotel Des Alpes. The staff even made it that much enjoyable. The ladies behind the desk were so helpful. The hotel was very accessible to many high lites in the city. Every where was a very easy walk.

Thank Jim B
Reviewed 7 June 2016

Small hotel, small rooms, small staff. Big views, big service, big on cleanliness, organization, order and smiles. I can't rave enough about this hotel. The beautiful owner, Jane, is a perfectionist and it shows, Her number one employee/manager is Suri, and he does not stop...More

Review collected in partnership with Amoma.com
1  Thank cynthiag127
Reviewed 30 May 2016

Perfect start to graduation trip to Oberland area. Hotel very easy to see from train station as just over main bridge and name on top to separate it from others. (Entrance on Furrengasse though faces water.) All staff very accommodating, especially daytime receptionist who was...More

1  Thank justdadNorthCarolina
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$152 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$152 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (652)
Room & Suite (256)
Dining (54)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Picky_in_WA
27 May 2018|
Answer
Response from Andrew R | Reviewed this property |
Hello Picky, yes the Lucerne Golf Club is only 3.1 kilometres from the Hotel des Alpes, and will cost charge 104-130 Euro for 18 holes. Golf Meggen is only 3.7 kilometres away, and will charge 52 Euro for 9 holes. There... More
1
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As_3d
25 September 2017|
Answer
Response from Annik G | Reviewed this property |
Since we travelled by trains. I was not aware of the parking situation. But it seems to me that parking was not easy -not enough car spaces. But the station is so closed. Walking with large suitcases was a 5 minutes trip... More
0
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Google Translation
Room Tips
"Although room with a view of Chapel Bridge and the lake are noisy they are worth it in our opinion. Very..."
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"Go for the rooms with a balcony facing the river, the rooms in the middle row of the building have a bigger..."
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"Try 5th floor for the view"
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"Get a room facing the river."
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