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All reviewstrain stationgreat locationold townbusiness roomdirectly across the streetburger kingchapel bridgehalf boardstreet noisetriple roomquiet roombreakfast was excellentfifth floorcentral locationfew minutes walkbeautiful citymain station
This hotel was very close to the train station, and the Pier for the ferry. The Service and staff at the hotel were very good and helpful. There was no fridge of air con, but did provide bottled water. The Location was very good and...More
We had such a nice time staying at this hotel. Not only was the location absolutely perfect (straight across from the train station, a tiny walk to the lake Lucerne & surrounded by grocery stores and fabulous places to eat), the rooms were beautiful and...More
My favourite hotel in Luzern, visited many times. The location opposite the railway station has many advantages if arriving by train (and why wouldn't you in Switzerland?) and there's surprisingly no noise from trains. The lake, the river, the Chapel Bridge and old town are...More
I stayed here for one night in July.
The location is about as central as it gets.
The staff were very helpful, and my room (single) was small, but well laid out and clean.
But the room had one upright 'ventilator' which was next to...More
Thank Fiona M
Response from Waldstaetterhof, Leiter Öffentlichkeitsarbeit at Hotel WaldstatterhofResponded 2 weeks ago
Dear Mrs. Fiona
Thank you for your feedback.
We regret our fan did not help you efficiently enough. As already mentioned a few times, the hotel owners are planning the installation of an air conditioning system. As the hotel is an old building, unfortunately it...More
Hotel was good. It is just beside the railway station, so it was easy to approach from their. Central Bus station was just a few steps away, you could get bus to every famous landmarks from there itself. Hotel was providing the free city bus...More