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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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1,025 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Lucerne
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Showing 728: English reviews
Basel, Switzerland
Reviewed 10 February 2016 via mobile

Location is great, next to the train station but fully quiet. Modern hotel with nice rooms, good fitness and a small spa. Breakfast is soso (no bacon on buffet, must be ordered, salmon not very fresh) and Service is ok but not great (long wait to check in, not so many smiles).

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Helpful?
1Thank mattheimberg
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear mattheimberg, Many thanks for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. My team and I are pleased to read that you enjoyed the central location of the hotel, as well as the spacious rooms and the facilities. We always offer fresh food on our breakfast. As bacon gets cold...

Jacksonville
Reviewed 9 February 2016 via mobile

Very modern, somewhat different from the other hotels in Lucerne. Staff were very accommodating in making reservations for dinner, which is a must. Heated bathroom floors were a treat especially in winter. Close to downtown, about an 8 min easy walk.

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Helpful?
1Thank 338LSK
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear 338LSK, In the name of our whole team I would like to thank you for your excellent review about your stay. It is a pleasure to forward your friendly words to all staff as compliments like yours are very motivating. We hope you had a safe journey back home and we look forward to welcome you again soon. Best...

Reviewed 22 January 2016 via mobile

Breakfast is expensive...rooms are great. Good size and comfortable beds by European standard. Restaurant Luce is really good. Great hotel for a business trip where expenses are not that much of an issue... extremely comfortable stay and 5 minutes walk to the train station. Old town is about 8 minutes walk away. No complaints. Lucerne is great and this hotel...

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Helpful?
Thank Beamer L
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Beamer, Thank you very much for having taken the time to write this review about your stay in Radisson Blu Hotel, Lucerne. It's a huge pleasure for me and my team to read that you enjoyed our spacious rooms, the beds and the restaurant. We really hope to get the chance to welcome you soon again in Lucerne. Kind...

Switzerland
Reviewed 19 January 2016

I have visited the Radisson in Lucerne many a time and have never been disappointed. This time we had a lake view room - what a treat! The breakfast buffet was very good with a wide selection and a open kitchen where the chef personally will make you whatever you desire (eggs, omelettes, etc). We also went to the Luce...

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Helpful?
Thank Janine H
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Janine, Thank you very much for having taken the time to write a feedback about your stay! For my team and me it's a pleasure to read that you enjoyed the delicious dishes and breakfast buffet in our LUCE restaurant, as well as our best 'Yes I Can' service. It is a pleasure to forward your friendly words to...

Dubai, United Arab Emirates
Reviewed 19 January 2016

In theory the location is great, but in reality you only get a glimpse of the Lucerne lake from the rooms. Otherwise a nice and efficient hotel located close to the city centre and a short distance from the train station. Great breakfast, but beware of paying extra for room service in case you want just an empty plate or...

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Helpful?
1Thank ChiranjibS
M_Conzelmann, Geschäftsführer at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest Thank you very much for your review and your time spent. We are glad to read that you had a good stay at Radisson Blu Lucerne. Regarding the rooms let me explain you that at the Radisson Blu in Lucerne we offer different room categories. One of it is the lake view room, where our guests can enjoy...

Bedfordshire
Reviewed 18 January 2016

Problems started when trying to check in. As their system had not got us logged the process took 25 minutes. No apology, just a comment that if we had booked with the hotel direct, and not though a booking agency, we would not have had a problem!

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Helpful?
Thank melsBedfordshire
M_Conzelmann, Geschäftsführer at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest We truly apologize for the inconveniences caused during your check in. We will surely find out what the problem was to solve any missunderstanding our doubts from our staff. Our Front Office Manager has been informed and his team will be trained to avoid future situations like yours. We would be very pleased to welcome you again at...

Isle of Wight, England
Reviewed 15 January 2016

A modern hotel, behind the railway station and not quite on the lakefront (some rooms have side view of the lake). It's OK, but tends to get taken over by groups, which may make finding a seat at breakfast a little tiresome. Our room was large and clean, with free WiFi. The bathroom is a sort of glassed-off area from...

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Helpful?
Thank Miketap
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Miketap, Thank you very much for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. Providing high-speed Internet as well as spacious and clean rooms is not only important to our hotel, but to all hotels in our chain. To hear that you liked the central location of the hotel, as well...

Abu Dhabi, United Arab Emirates
Reviewed 14 January 2016 via mobile

So we were this large group of almost a 100 ppl on a business trip. The hotel has everything you'd expect: good WiFi, clean rooms, very good space compared to European standards, friendly staff, reasonable breakfast. Add to it the toiletries, tea and coffee and an iron readily available in the room. They even assisted when some of our colleagues...

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Helpful?
Thank Yasmin S
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Yasmin, Thank you very much for having taken the time to write us a review about your recent business stay in Radisson Blu Hotel, Lucerne. For me and my team it's a pleasure to read that you enjoyed our high-speed Internet, our spacious and convenient rooms as well as our friendly staff. Our aim is to always please our...

London, United Kingdom
Reviewed 11 January 2016

Use 160K of points to stay here for three nights over the new year. Great location just by the railway station and the lake. Room - massive and great view of both the lake and the mountains. Clean and modern - can't understand some of the comments on here about rooms need updating. Maybe they are working through them and...

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Helpful?
Thank Andrew B
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Andrew, Thank you very much for writing a review about your stay in December 2015. For my team and me it's a pleasure to read that you enjoyed the central location of the hotel, as well as our clean and modern rooms. Our aim is to always please our guests and to see that we reached our goal makes...

Singapore, Singapore
Reviewed 9 January 2016

We stayed here for 2 nights. Upon entering our room, there was a stench that smelled like vomit. We later realised that a patch on our carpet in front of our toilet was wet. We called the reception and they kindly changed a room for us. Our second room was fine, except that the water in the basin did not...

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Helpful?
Thank yapnelann
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear yapnelann, Thank you very much for having taken the time to write a feedback about your recent stay in Radisson Blu Hotel, Lucerne. I'm really sorry for all the inconveniences you faced during your stay in our house. This absolutely not our standard. On the other hand, I'm really happy to read that we could convince you with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $210 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
29 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get lake view”
 of 5 bubbles faltarejos, 19 Jan 2017 | Read review
“Ask for a quiet room”
  • Room
  • Room
  • Room
 of 5 bubbles mppalmer, 5 Jan 2017 | Read review
“The rooms are fine at least the ones with a view of the alps. The others overlook nothing.”
 of 5 bubbles traceys618, 28 Dec 2016 | Read review
“complain loudly when the room doesn't suit your needs”
 of 5 bubbles opsdirector2, 24 Dec 2016 | Read review
“Corner Rooms were quite big and Sunny”
 of 5 bubbles Richat21, 22 Dec 2016 | Read review
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