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Hotel Walhalla

Hotwire.comUS$144*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$193*
US$144*
US$193*
US$144*
US$193*
US$144*
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Hotel Walhalla
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182 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Cluj-Napoca, Romania
Reviewed 2 weeks ago

The check-in was very quick, which was good. The staff is willing to be helpfull, but it seems that they were'nt trained for a 4 stars hotel. Breakfast was the same in each morning, and not very varied! The room is OK, but you can see some spiderweb. (but that can happens even at home :-) ) The mini bar...

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Helpful?
Thank sisco4779
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear Guest Thank you for the review of our hotel. We appreciate your detailed feedback and your helpful suggestions. We truly regret that your experience with us and the overall performance of the hotel Walhalla was not what you had expected. The unsatisfactory points that you address in your comments have been reviewed and we wish to apologize for any...

Mumbai (Bombay), India
Reviewed 5 April 2017

Nice locations, near to super markets and good retsaurants. just opposite to railway station. The rrom service is not available. You need to ask everything like shower gels, etc. and if you wish to get something from them, you need to downstairs to fetch from the reception. The breakfast was good.

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Helpful?
Thank anshul1goyal
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear Guest Thank you for taking the time to share your feedback with us. We appreciate your value feedback and work hard to meet and exceed our guests expectitions. It was a pleasure to have you as our guests and we are looking forward to welcoming you back again soon. Yours sincerely Wiebke Kuhlmei General Manager Candrian Hotels

Koksijde, Belgium
Reviewed 4 April 2017

The Walhalla hotel is a bit "old glory". It smells when you get in, and not all rooms are refurbished yet. We had some trouble getting the right room (at the back side), although we had a written confirmation from Booking.com. One of us ended up in a room at the front side, which was very noisy on the Saturday...

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Helpful?
Thank Dirk_205
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear Guest Thank you for taking the time to share your feedback with us. We appreciate your value feedback and work hard to meet and exceed our guests expectitions. The unsatisfactory points that you address have been reviewed and we wish to apologize for any inconvenience they may have caused. It was a pleasure to have you as our guests...

Johannesburg, South Africa
Reviewed 20 February 2017

From the moment we entered this hotel we were greeted warmly on a very cold winters morning. The lobby is small yet inviting. We were told exactly how everything works, from where the breakfast is situated to where we could get a good meal at the hotel restaurant. Don't expect something too fancy or modern however if you have stayed...

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Helpful?
1Thank Mario J
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear Mario J, thank you very much for your valuable feedback. I am very happy to hear that you had a pleasant stay with us. I will forward your comments my team and they will appreciate this. Our goal and motivation is to make our guest happy and reach the highest level of service. Your feedback helps us to improve...

Greater Manchester, United Kingdom
Reviewed 15 February 2017

We stayed at your hotel 2nd Dec 2016 for 2 nights. Good location, railway station right on the door step. Our room was clean and the bed were comfy. The breakfast was fine, except I went for a second cup of tea and they had run out of the breakfast tea, when I asked the lady behind the server she...

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Helpful?
1Thank jackiedoyle
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear jackiedoyle We are very sorry to hear that our quality of products/quality of service was not up to your expected level. The service you have experienced in our breakfast restaurant is certainly not what our understanding of guest service is. You can be assured that I already passed your feedback to our Restaurant Manager, so we can improve our...

Geneva
Reviewed 5 February 2017

Hotel is perfectly downtown near the train station. Room was midsize, clean, but needs soon some renovation process. Reception staff very friendly. Breakfast was included in room rate and was excellent. For a short stay in this city, our choice was perfect.

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Helpful?
1Thank Reto1961
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear Reto1961 Many thanks for taking the time to leave a positive comment on Tripadvisor. I am very happy that you had a pleasant stay with us. It is very nice to hear that you have enjoyed our breakfast buffet and that your pointing out the friendliness of our reception staff. Our goal is always to improve our service and...

Switzerland
Reviewed 7 January 2017

For the price, the room was ok but not up to 4*. I had a single room on 6th floor which wasn't renovated. I hadn't seen a big old radio in a wooden night-table in a while, maybe your last chance to see one ;-) Bed was fine for me as I am short, but as it had a board...

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Helpful?
1Thank Chris77CH
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear Chris77CH thank you very much for taking the time to leave a valuable feedback on Tripadvisor. It is nice to hear that you had an enjoyable stay with us and I really appreciate your comments. It helps us a lot to improve our standard of service and we rely on comments like yours. We actually do have a renovation...

Hua Hin, Thailand
Reviewed 19 October 2016

Nice hotell nerbar the railway station. the room was a family room on the top floor. We realy appriciate the coffee maskin in the room with Nestlee different coffee tastes to choose between. Oterher wise was the room clean fresh and nice. The people at reception was very polite and understanding. More than perfect breakfast.

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Helpful?
1Thank 990magnus
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear 990magnus Many thanks for taking the time to leave a positive comment on Tripadvisor. We are very pleased to see that we could convince you of our quality of services. I will pass your comment to the reception staff, who will be very happy about your positive comment. We are looking forward to your next visit. Kind regards from...

Southampton, United Kingdom
Reviewed 2 October 2016

Ideal location next to the station and within a short walking distance to the heart of the old town. Check-in was fast, staff was courteous but nothing special. The room on the 3rd floor was facing a courtyard. It had no view but was quiet. Accommodation itself was a mixture of old and new. Some light switches and the wardrobe...

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Helpful?
Thank Oliviauk
Paris, France
Reviewed 30 September 2016

Horrible service, Dominique from the reception was very unfriendly and rude. Angelica and Silvio very friendly. Staff from the Restaurant was drunk. Room was ok, breakfast was ok too.I will never come back again. No air condition or minibar in the room.

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Helpful?
4Thank inverso01
MBMueller, Manager at Hotel Walhalla, responded to this review

Dear inverso01, We are very sorry to hear that our quality of service was not up to your expected level. I will investigate the issues you mentioned in your comment and you can be certain that I will take immediate action. It is important for us to provide to our guests top service in an environment of greatest comfort. Therefore...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Walhalla

Address: Poststrasse 27, St. Gallen 9000, Switzerland (Formerly BEST WESTERN Hotel Walhalla)
Region: Switzerland > Canton of St. Gallen > St. Gallen
Price Range: $141 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Walhalla 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western St Gallen
St. Gallen Best Western
Best Western Walhalla
Hotel Style:
#4 Luxury Hotel in St. Gallen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Walhalla staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seems to be the same.”
anshul1goyal, 4 Apr 2017 | Read review
“Take a room at the back side!”
Dirk_205, 4 Apr 2017 | Read review
“Ask for a renovated room.”
Chris77CH, 7 Jan 2017 | Read review
“Back site of the hotel”
willems484, 25 Sep 2016 | Read review
“See above on noise”
UtahBikers, 16 Sep 2016 | Read review
5 of 5
Hotwire.com
US$144* /night
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TripAdvisorUS$144
TravelocityUS$144
Booking.comUS$193
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Prices are for 1 room, 2 adults
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