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Park Gstaad

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Park Gstaad
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188 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Bernese Oberland, Switzerland
Reviewed 1 week ago via mobile

I have been a regular at the Park for 20 years. There had been changes before, nice ones I must say (Rooms, smoking lounge) . But during my last visit I was shocked by the quality of food especially at the bar. I was happy to see a new bar menu it is always exciting to discover new items. But...

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Helpful?
Thank wiiiiidmer
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear “wiiiiidmer", We are surprised you felt necessary to repost your review. As previously answered, we are constantly working on improving Park Gstaad’s offering, as you mentioned; in the 20 years you have been coming to this establishment, many changes have been made: new concepts, new restaurants, new positioning, renovations, etc. We work hard on offering the best of Swiss...

Reviewed 2 weeks ago via mobile

Gstaad does have an appeal of old school quality thus making it uncomparable with any other ski resorts in Europe.İ had visited Gstaad many times in my youth as i had the oppurtunity to study in Montreux.The town had always been conservative in the sense of expansion, aesthetics and keeping the spirit. Little had changed over the years. Park Gstaad...

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Helpful?
Thank RebiDl
Zurich, Switzerland
Reviewed 3 weeks ago

Stayed at the Gstaad 3 months after I had a baby. We also had a toddler with us. Excellent service and the room was set up well for all 4 of us. My in laws also stayed on another floor but in a much bigger room. Whenever I could not join the family for dinner, I ordered myself some room...

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Helpful?
Thank febe
athens
Reviewed 7 March 2017 via mobile

The hotel is a very nice property with very spacious lobbies. Rooms are nice and very well equipped. The hotel has 3 different restaurants with an argentinian meats one which i was not lucky to try because was full but i heard a lot of good comments from other people. On the other hand the food served in the bar...

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Helpful?
1Thank ROSHAWK
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear ROSHAWK, Thank you very much for your review on TripAdvisor. We are pleased you enjoyed the hotel infrastructure and rooms. However, we are quite surprised about your comment concerning the inflexibility of the staff. We usually get very positive feedback from guests when it comes to service. Regarding the cigar lounge, guests must be 18 and above to enter....

Saanen, Switzerland
Reviewed 5 March 2017

After having not gone back to the Park Hotel for several years we were pleasantly surprised. The food was very good, especially the sushi. The service was good since the food took time to arrive you did not have the impression to be rushed.

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Helpful?
Thank Alexander E
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear Alexander E, Thank you very much for your kind review on TripAdvisor. We are pleased that you enjoyed our sushi! We will communicate your comment to our Sushi Master Yotin, who will be pleased! We have a lot planned for this summer already and look forward to welcoming you back at Park Gstaad soon. Kind regards, Daniel J. Ziegler,...

Reviewed 7 February 2017

This was an unbelievable stay. although there are wonderful hotels in Gstaad, Park was the very first hotel built in the area. It is superbly 5 star. The staff were incredible. The concierge was unbelievable efficient and helpful even with our numerous requests. Thank you. To the wonderful reception staff - Emmanuela you were just wonderful - always smiling and...

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Helpful?
Thank Ayangara
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear "Ayangara", Thank you for your recent stay at the Park Gstaad and your wonderful comments. I will definitely share your kind words with the entire team, who will certainly be very pleased with this positive evaluation of their work. I am looking very much forward to welcoming you again at the Park Gstaad in March ! Sincerely, Daniel J....

Reviewed 19 January 2017 via mobile

As a word traveller to skiing destinations including Zermatt, St Moritz, Aspen, Vail, Courchevel, Gstaad Park is the hidden gem of Gstaad and Switzerland. The hotel is run by a professional team managed by the General Manager David Ziegler and it is a member of the Leading Hotels of the World. Most elite people's first choice in Gstaad is Gstaad...

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Helpful?
Thank Mehmet T
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear Mehmet T, Thank you very much for your wonderful comment on TripAdvisor! We are pleased that you fully enjoyed your stay at the Park Gstaad. We are also delighted to hear that the quality of our service and the professionalism of our management team went to your entire satisfaction. We will make sure to share your comment with our...

Zurich, Switzerland
Reviewed 18 January 2017 via mobile

This hotel is just amazing. The architecture is wonderful, modern and alpine at the same time, the amenities more than perfect, we loved the treatments we got at the spa, and of course the food! The chef at Avenue Montagne has a bright future ahead of him, I'm sure! And all of the personnel was exceedingly nice and overly helpful....

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Helpful?
Thank OlgaMo
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear OlgaMo, Thank you very much for your very positive comment on TripAdvisor. We are pleased to read that you found the service at the hotel to be excellent. We are also happy you enjoyed the Alpine Chic design, spa treatments and the diversity of our restaurants; our Executive Chef Axel Rüdlin is quite talented indeed and we will definitely...

Reviewed 31 December 2016 via mobile

Cannot speak highly enough of this hotel! The location, facilities, food, staff and rooms are all outstanding. Truly lives up to its expectations. So nice to be greeted by the manager himself on check in and check out. The staff make you feel like they truly mean it when they say it is their pleasure to help. The snow fall...

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Helpful?
Thank DB1990
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear "DB1990", Thank you very much for your wonderful comment on TripAdvisor! We are pleased that you fully enjoyed your stay at the Park Gstaad. The staff of the hotel do indeed make the experience worthwhile and your comment will be shared amongst our team members. Please do not hesitate to contact us anytime should you require any assistance in...

Zurich, Switzerland
Reviewed 18 December 2016 via mobile

We had a fantastic weekend stay with my husband the weekend before Christmas. Generously spacious rooms featuring a very tasteful arrangement of wood, textile and technology. The staff was super friendly going beyond our expectations in making our stay special. The rich breakfast with the stunning view on the sunny terrace had a recharging effect we just needed. Can highly...

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Helpful?
Thank kristinaschuchter
GrandHotelParkGstaad, General Manager at Park Gstaad, responded to this review

Dear Mrs Schuchter, Thank you very much for your kind comments referring to your recent stay at the Park Gstaad. We are delighted to hear that the quality of our service went to your entire satisfaction. Giving our guests a personalized experience to their entire satisfaction is our true motivation. We will make sure to share your comment with our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Grand Restaurant
Grand Restaurant
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Park Gstaad is situated right in the heart of Gstaad, close to the famous town Promenade. It consists of 84 rooms and 10 suites, of which "My Gstaad Chalet" is the largest suite facility of the Swiss Alps, a 400m² penthouse suite over two floors. The interior design, a warm chalet style with a modern finish, reflects the authentic Swiss charm of its surroundings. The hotel proposes four restaurants and four bars: "Avenue Montagne" comes under the direction of Executive Chef Axel Rudlin, who delivers indulgent and creative menus, combining traditional and contemporary recipes. "Chubut Food & Fire" serves delicately seasoned meats, deliciously fragrant spices and newly thought textures under the concept of Food & Fire, prepared by Chef Agustin Brañas. Nestled in the hotel's gardens, "Chalet Waldhuus" offers delicious local specialties in Swiss rustic mountain atmosphere. "Gallery" is relaxed space flooded by light coming in through a beautiful glass roof. "Caveau" is where delicious wine and cheese tastings take place. "Cigar Lounge" is the place to sit back, relax and savour cigars and exclusive cognacs. The hotel bar offers beers, wines and cocktails as well as the finest sushi. "Library" is the place to unwind after a day out in the fresh mountain air while enjoying afternoon tea or cakes. Newly established "The Club Bar" is the perfect setting for enjoying the panoramic views of the south-facing terrace. The 1,000m² spa provides pampering and tranquillity with an array of rejuvenating treatments, indoor and outdoor pool, Jacuzzi area, gym and personal trainer, saunas, hammam, bath and Aromatherapy Associates products. Park Gstaad is also home to its very own indoor golf simulator. With a resident golf pro on hand for coaching and advice, guests can enjoy an immersive experience across the most beautiful courses in the world. Finally, the Park Gstaad provides capacities for private events of any kind - be it hiring the entire hotel or one of its five dedicated event spaces. ... more   less 

Additional Information about Park Gstaad

Address: Wispilenstrasse 29, Gstaad, Saanen 3780, Switzerland (Formerly Grand Hotel Park)
Region: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range: $514 - $897 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Gstaad 5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Grand Hotel Gstaad
Grand Spa Park
Hotel Style:
#3 Family Hotel in Gstaad
#3 Business Hotel in Gstaad
#4 Luxury Hotel in Gstaad
#4 Spa Hotel in Gstaad
#4 Romantic Hotel in Gstaad
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Questions & Answers

Questions? Get answers from Park Gstaad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend mountain view rooms”
bellegracie, 17 Sep 2016 | Read review
“The Mountain view rooms are definitely worth the higher price. The views are magnificent”
lhbz, 13 Sep 2016 | Read review
“Definetly choose the Deluxe Suite with mountain view”
  • beautiful living room
  • View from the balcony
  • View from the balcony
239thaisc, 26 Jul 2016 | Read review
“there is for sure no bad choice in this hotel”
  • alpine chic room
  • great view
P3102UHthomasp, 16 Jan 2016 | Read review
“Rooms with mountain view are preferable.”
ThomasRickliR, 9 Sep 2015 | Read review
5 of 5