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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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665 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Reviewed 3 days ago NEW

Once upon a time,there was a boy who wanted to take his girl for her Birthday somewhere special.To a magical and mysterious place.A place where she could get away from her daily routine and dive into the warm,pleasant dreamy castle surrounded by cold snowflakes and warm welcoming hearts of the people that greeted us upon our arrival.The doors opened and...

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Helpful?
Thank Dragana A
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your wonderful and very impressive words and of course the amazing story telling. We will share your story and your words with our entire team and hopefully soon we will have the chance to welcome you once again with us. Your "Kempinskians" Team

Knoxville, Tennessee
Reviewed 18 October 2016

Our team appreciated the professional service, the luxurious rooms and the warm hospitality received during a quick business trip to review the property for a future conference. A Kempinski driver picked us up at the train station and did a great job making a good first impression. The hotel is elegant. The historic lobby, bar and restarurants are well preserved...

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Thank Bent4161
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your positive comments We are glad to hear that you enjoyed your stay with us in St Moritz. We look forward to hopefully welcome you back soon. Best regards, Your Kempinski Grand Hotel des Bains St Moritz

Reviewed 17 October 2016

We stayed here two nights. Room was nice and the staff was friendly. I would avoid the Restaurant Enoteca as pricey for the level of food served and drinks were unnecessarily small both for wine and beer. Biggest problem occurred with the car we rented from Hertz via the hotel. I would not recommend this or do so with caution....

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Helpful?
Thank Jeremy H
Kempinski H, Direttore generale at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Jeremy H, Thank you for taking the time to write a positive review about your recent stay at the Kempinski Grand Hotel des Bains on Tripadvisor.com. As we strive to exceed every guest’s expectations, we take all guest feedback very seriously and therefore your opinion and and valuable feedback is highly appreciated. Please be assured that we have noticed...

Chicago, Illinois
Reviewed 17 October 2016 via mobile

Before saying anything I want to acknowledge Michael from the concierge desk. He was very helpful and 2 for 2 on good recommendations for dinner The hotel is a bit outside the town. It's a short 10 minute walk to town, but being outside the main area means it's a bit quieter. Rooms are modern and overall the hotel is...

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Helpful?
Thank Monetthecat
Kempinski H, Direttore vendite at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your great comment! We are glad to hear that you enjoyed our SPA and renowned Breakfast buffet, as well as our outstanding Concierge Team. It will be our pleasure to share it internally and bring your special note to Michael! We would like to inform you that the Hotel can provide as well...

Gosford
Reviewed 13 October 2016 via mobile

You know when you don't know quite what to expect and are very pleasantly surprised ? This was just that, from the train station pickup, the check in and concierge, everything was flawless. They could not do enough for us. Room was nice and large with a magnificent views. Very nice breakfast and 2 restaurants. Unfortunately only one is opened...

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Thank Saronbell
Kempinski H, Director of Sales at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your comments. We are pleased to hear that you had a nice stay with us. During summer time unfortunately our Michelin Star Restaurant is not open, but we do hope to welcome you back in the winter in St Moritz so you are able to enjoy our Restaurant and Bar offers. Look forward...

Reviewed 12 October 2016

We checked in Grand Kempinski Hotel yesterday and everything is amazing so far but what impressed me the most is how professional they are.We had dinner last night in one of their restaurants (Enoteca) and the manager there ADRIANO handle a very thin situation we had with maximum professionalism!Well done to him!!

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Helpful?
Thank Christos S
Kempinski H, Director of Sales at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Christos, thank you very much for your comments. We are glad to see that you enjoy your stay with us and also your dinner in our wonderful Restaurant Enoteca. I will forward your comment to Adriano and his team. Thank you. Best regards, Your Kempinski Grand Hotel des Bains

ponte vedra beach, fl
Reviewed 11 October 2016

The Kempinski Hotels never disappoint. Have stayed in several, including Moscow. 6 different Musili and every nut know to man, sparkling wine, abundance of different breads, egg station. Buffet as good as it gets! Service outstanding. Excellent server, Stephane. Room 503: Spacious bathroom, tub, plus shower. Daily water. Best panaramic view of the Swiss Alps. Bus stop a few steps...

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Thank Marietta S
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Marietta, thank you very much for your comments. We are glad to hear that you enjoyed your stay with us. Our Breakfast Buffet actually has been nominated as the best breakfast buffet in Switzerland and we are very proud of this. We hope to soon welcome you back to our wonderful hotel. Meanwhile please feel free to contact us...

Boston
Reviewed 7 October 2016

That was the second time he went to Kempinski and hotel did not disappoint. Lovely setting, view from the balcony, immaculate spa (one of the best I ever been). Really good breakfast, best I ever had in Europe. Very good room, spotless and comfort bed, Italian linen, free pass for all the local railroad/bus/lifts, etc. Not so good: We asked...

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Thank Simonalex
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Les H, Thank you very much for taking the time to review your last stay at the Kempinski Grand Hotel des Bains on Tripadvisor.com. Your compliments about the hotel building and its interior, as well as our friendly Concierge Team are much appreciated. We sincerely apology for the inconveniences described and that we were not able to fulfill your...

Geneva, Switzerland
Reviewed 6 October 2016

Having been a Kempinski fan for twenty+ years I maintain brand loyalty, Imposing building, tastefully appointed rooms decor, concierge knowledgeable courtiuos and also human friendly. Disappointment abounds with the catering.....breakfast excellent choice if possible to attract any service attention ...the waiting staff "kids" appeared to be in some trance and no idea what to do each morning.......even had to be...

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Helpful?
Thank Les H
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Les H, Thank you very much for taking the time to review your last stay at the Kempinski Grand Hotel des Bains on Tripadvisor.com. Your compliments about the hotel building and its interior, as well as our friendly Concierge Team are much appreciated. We sincerely apology for the inconveniences described and that we were not able to fulfill your...

Reviewed 4 October 2016 via mobile

I am really impressed by the professionalism of the hotel staff. They are very nice, gentle and friendly! The hotel has touch in every small detail! The comfort is at its highest level. The rooms are big, comfortable, warm and very nice designed. I really recommend this hotel for the visitors of Saint Moritz.

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Helpful?
Thank 498travel
Kempinski H, Director of Sales at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your positive comment. We are glad you enjoyed your time with us and had a nice time. We look forward to hopefully welcome you back soon. Greetings from St Moritz Your Kempinski Grand Hotel des Bains Hotel team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian, Mediterranean
Les Saisons
Les Saisons
Cuisines: International, Grill, Mediterranean
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $424 - $2,653 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in St. Moritz
#2 Luxury Hotel in St. Moritz
#2 Spa Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#4 Family Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travellers.
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on a very top floor are smaller”
 of 5 bubbles Simonalex, 7 Oct 2016 | Read review
“Think carefully about your dining choices”
 of 5 bubbles lesh314, 6 Oct 2016 | Read review
“See if any rooms have airconditioning instead of just heating.”
 of 5 bubbles sandrac563, 24 Sep 2016 | Read review
“Go with grand deluxe rooms, Take trip to Corvatsch and Piz Nair”
 of 5 bubbles l0vr0b, 20 Sep 2016 | Read review
“Mountain view rooms in higher floors.”
 of 5 bubbles kdq1013, 19 Sep 2016 | Read review
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