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Hotel de la Paix

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392 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Surat, Gujarat, India
Reviewed 9 June 2015 via mobile

I visit this hotel on 8th jun 2015. With my wife. I come from Brussels (Belgium), paris , nice , Lucerne , Interlaken swiss. I stay in this all locations hotels but I like to stay much much good only in de la paix Lugano. They start new thing & it's realtion guest counter. Mind blowing idea. I met there...

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Helpful?
2Thank tushar192
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

We are really delighted that our hotel was the best one during your whole trip. We will inform Miriam regarding your positive remarks and your appreciation for her help. For sure she will be really thrilled about it. We hope to welcome you again and to make your next stay even more memorable than the first one!

Florida
Reviewed 9 June 2015

This is an excellent hotel with a short walk to the lake and only a 20 minute walk to the heart of Lugano. The staff is excellent and helpful and the rooms are nicely decorated and feel new. We had a side room but with a decent view of the lake. Also had a small balcony to enjoy the evening...

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Thank Travelingilly
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

The excellence of the quality and of the service is for us an important goal that we try to achieve every single day. Therefore, you can imagine that your comment represents for us a great satisfaction and a further incentive to optimize our offer. You will always be welcome at our hotel!!!

New Delhi, India
Reviewed 5 June 2015

I stayed in this good hotel which has maintained its good old architecture with modern art! Its near to the city center. I used to walk to the lake very often during my stay. Breakfast is very good. Staffs are very helpful. And the ambience is mesmerizing !! Worthy one and a good 4 star rating!

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Thank ManojAIIMS
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

Thank you very much for your great comment!! We are pleased that you had an agreable stay and that you could appreciate our structure, staff and service. Regarding the location we gathered several positive remarks concerning the suggestive walk from our hotel to the city center as it allows to enjoy the amazing view of the lake and the mountains,...

Calvi, France
Reviewed 1 June 2015

I was invited along 90 other guests to attend a conference and dinner at this hotel a few weeks ago, with most people staying overnight. The conference was due to start at 5 p.m. It was not too hard to guess that most guests would arrive between 3 and 4:45 p.m….. As I arrived around 4:00, only two members of...

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Helpful?
Thank zelal25
DirezioneDLP, Responsabile relazioni con la clientela at Hotel de la Paix, responded to this review

Dear Guest, thank you for your review, it is a real pleasure for us to read that you appreciated the large room, the view on the lake and the dinner. Regarding the check-in, our reception is organized with 2 PC station, this is why we have maximum 2 employees together. The fact that one was trainee is because they have...

Ottawa, Canada
Reviewed 24 May 2015

I have stayed at the De la Paix many times. Staff are always friendly. Rooms are newly and nicely decorated. Easy and secure parking. The on-site restaurant - Restorante al Barilloto has very good pizza and a beautiful terrace.

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Thank Paul R
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

Thank you very much for your positive remarks! Our philosophy is focused on identifying and meeting our customers needs. Therefore, we really appreciate your positive observation regarding our staff. Furthermore, we pay attention to every detail trying to make our structure as well as the rooms attractive and cured. Concerning the parking, we must admit that our custumers appreciate the...

Appenzell, Switzerland
Reviewed 22 May 2015

The positive is: - very nice staff - very large rooms - nice ambiance - food is ok The negative - I had no warm water in the morning - subpar toiletries - outdated rooms, old - not very clean - no 24 hour front desk

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1Thank philosion
DirezioneDLP, Responsabile relazioni pubbliche at Hotel de la Paix, responded to this review

Dear Guest, thank you very much for sharing your experience on tripadvisor. We really appreciate all the positive aspects you have highlighted! Unfortunately we do not have more details regarding your stay, therefore we are not able to check all the negative points, as we would like to. Regarding the opening time of the front desk, we confirm that it...

Mary Esther, Florida
Reviewed 20 May 2015 via mobile

The hotel managed to care for some glamour while renovating. So you'll get a smooth mixture between good old times, modern art and velvet curtains. The staff wraps you in velvet, too. I appreciated that very much. Food for banquet was OK, don't expect gourmet experience when having an event with more than 100 persons. Finally very price worthy and...

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Thank Okaloosa64
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

Thank you for your appreciation!! In fact, our historic structure has also modern aspects and this create a great value to our hotel. Regarding your gastronimic appreciation, our staff tries always to exceed customer expectations through unique culinary experiences. Finally, the price is a very important point and we believe that the best possible price/quality ratio allows to differentiate the...

Basel, Switzerland
Reviewed 18 April 2015

The hotel is very nice, people are very friendly. The hotel is located near the center of lugano, so it is beautiful to do a short walk along the lake to the nice center of lugano, where nice restaurants are located. Also the hotel is very close to the highway, so easy access in the morning and evening is a...

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Thank Christian R
uk
Reviewed 5 April 2015 via mobile

Location of the hotel is great for a weekend away. It was about 15-20 min walk to lugano center by the lake The staff are welcoming and friendly The only slight issue is that the shower kept going from hot to cold otherwise very nice stay and would come back.

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Thank 644Richard
Kuala Lumpur, Malaysia
Reviewed 18 March 2015

Location: - Perfect location in Lugano, just 10 mins away from Fox Town and Lugano Lake. - Walking distance 5-10 mins away along the lake, there is a Chinese Restaurant service quite a decent food but a bit pricey, if you craving for some Chinese Cuisine while in Swiss. Check In Experience: - Fast, friendly, and polite to Asia. -...

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Thank CalvinLeong

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel de la Paix is located close to Lake Lugano and at a walking distance from the city center, 5 km from the Lugano-Agno airport, 1 km from the train station and offers exclusively to its guests a large private parking. Its multilingual staff will be delighted to welcome you with warmth and cordiality. Each of our 131 rooms and suites is furnished in an elegant style and equipped with air conditioning, satellite TV, Minibar and Wireless Internet connection in order to meet the highest expectations both of our holiday and business guests. The garden-terrace with its heated swimming pool in the summer time and the portico are ideal places to spend relaxing moments and admire the magnificent amphitheatre formed by the surrounding mountains. There are two restaurants offering Italian and international cuisine. The NEPTUNE opens into the garden terrace and offers a refined and relaxing atmosphere. At the popular AL BARILOTTO, designed in the rustic and casual local style, you will enjoy our grill specialties and our pizzas. ... more   less 

Additional Information about Hotel de la Paix

Address: viale Giuseppe Cattori 18, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $281 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de la Paix 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
De La Paix Lugano
De La Paix Hotel
Hotel Style:
#6 Luxury Hotel in Lugano
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de la Paix staff and other travellers.
3 questions
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Miami, Florida
5 months ago
The Villages, United States

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Questions? Get answers from Hotel de la Paix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony room, upper floors with lake view would be best.”
 of 5 bubbles WieNoe, 14 Nov 2016 | Read review
“Pay the extra for a lakeview.”
 of 5 bubbles 692SusanN, 2 Nov 2016 | Read review
“Corner units had a small balcony”
 of 5 bubbles 916cindiw, 8 Oct 2016 | Read review
“The top floor rooms each have balconies overlooking the lake and Swiss Alps.”
  • Lago di Lugano from a sixth floor terrace of the Hotel de la Paix.
 of 5 bubbles StewartA410, 25 Sep 2016 | Read review
“Corner room with wrap-around balcony offers nice views.”
 of 5 bubbles j68ky, 11 Sep 2016 | Read review
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