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Hotel Delfino

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#11 of 45 Hotels in Lugano
Certificate of Excellence
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Hotel Delfino
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210 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Bat Yam, Israel
Reviewed 4 weeks ago

When we first entered the hotel we were really scared that it will be very bad, since the hotel needs a renovation badly. Our room was on the 3rd floor with a balcony overlooking the lake and the mountains. The view was beautiful!!! We got a free minibar and Nespresso machine, which we enjoyed very much. The hotel is located...

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Helpful?
Thank Chen B
Management_Delfino, Manager at Hotel Delfino, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Delfino Lugano Patrick Gerber, Hotel Manager backoffice@hoteldelfinolugano.ch

Sydney, Australia
Reviewed 18 October 2016

OK, this isn't actually a 5 star hotel but my experience there was 5 star. The staff are warm and welcoming - and storing my luggage both before check-in and after check-out was no issue at all. They were very helpful with directions and recommendations. The rooms are average sized and while the decor is a little tired, they offer...

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Helpful?
Thank MilfordNewtown
Management_Delfino, Receptionist at Hotel Delfino, responded to this review

Dear MilfordNewtown Thank you for your great review. We are really glad to know that you enjoyed your holiday in Lugano and our hotel's facilities. Our aim is to let our guests feel welcome like at home and we want to give an attentive service. Therefore we are very happy that we could help you to have a pleasant stay...

Ottawa
Reviewed 16 October 2016 via mobile

We just enjoyed a get-away weekend at the Delfina in Lugano. The weather wasn't great, but we made the most of it aided by special package offered by the hotel. We took a water taxi to the Swiss Minateur - this something we probably wouldn't have done absent the package, but we are very glad we did. We also took...

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Thank vacationer12389
Management_Delfino, Manager at Hotel Delfino, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! We are very glad that you enjoyed your stay that much and hope to see you again very soon. Sincerely, Hotel Delfino Lugano Patrick Gerber, Hotel Manager backoffice@hoteldelfinolugano.ch

Winchester, United Kingdom
Reviewed 14 October 2016 via mobile

We liked the easy parking, friendly staff, good breakfast buffet, nice sized room and very good food in the restaurant. For fine weather there is also a pool and terrace with a view of the mountains. The only downsides were a very noisy bathroom fan, a mental shower head which sprayed water everywhere, and the fact that whatever the publicity...

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Thank Lex_Av_Local
Management_Delfino, General Manager at Hotel Delfino, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are sorry for the bead experience in your bathroom. We are glad that you enjoyed the rest of your stay at the Delfino and hope to see you again very soon. Sincerely, Hotel Delfino Lugano Patrick Gerber, Hotel Manager backoffice@hoteldelfinolugano.ch

Bombay
Reviewed 6 October 2016 via mobile

We had a relatively compact room with a fairly tiny washroom, that apart everything else was very good. Very conveniently located, good neighborhood and views, a fairly elaborate breakfast spread and finally a friendly & helpful staff. However one downer is the fact that they don't have tea/coffee making facilities in the room, that should be addressed. Thanks.

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Thank rohitd
Management_Delfino, Receptionist at Hotel Delfino, responded to this review

Dear Rohitd Thank you for your kind review. We are really glad you enjoyed your stay here in our hotel, and that you could spend a great holiday in Lugano! All our Superior rooms have Nespresso coffee machine in the room, I suggest you, for the next time, to book a room of this category, in order to enjoy both...

Campbell, California
Reviewed 30 September 2016 via mobile

We stayed four nights at Hotel Delfino, and we were not disappointed. The beds were comfy, the room was small, but not cramped, and the balcony was nice. Breakfast was very good, and the dinner buffet looked great. We arrived back late, and the maitre d' made sure we got great service and a good meal. All of the staff...

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Helpful?
Thank Mattt56
Management_Delfino, General Manager at Hotel Delfino, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Delfino Lugano Patrick Gerber, Hotel Manager backoffice@hoteldelfinolugano.ch

Leiden, The Netherlands
Reviewed 21 September 2016

The hotel is well situated, a simple 10 min stroll down to the lake and about 15-20 min. from the city center. You have a nice walk along the lake shore. The hotel is also easily reachable by bus from city center or railway station. A bus stop is located very close to the hotel. Our room was spacious and...

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Thank Tatyana D
Management_Delfino, Receptionist at Hotel Delfino, responded to this review

Dear Tatyana D Thank you for your review. We are really happy you enjoyed your holiday in Lugano, and that we succeed to make your stay good. The price of the garage is due to the safety of it: we istalled camera to supervise the garage 24h per day. We hope to welcome you again in our hotel! Best regards...

Daegu
Reviewed 1 September 2016

enough parking lot, clean room. Breakfast is as good as other hotel. price was reasonable. Not far away from lake. (10 min walk).Hotel mini bar was free with drinks. Swimming pool available. Recommend for family trip.

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Thank bkasdf
Management_Delfino, Manager at Hotel Delfino, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are very glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Delfino Lugano Patrick Gerber, Hotel Manager backoffice@hoteldelfinolugano.ch

Loudon, Tennessee
Reviewed 22 August 2016 via mobile

Everything was as indicated on the reservation & website. No surprises. Room was comfortable and clean. We paid for breakfast with our room reservation but the first morning we overslept & missed breakfast hours. The staff fed us breakfast anyway. We had a lovely time.

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Thank bratatilynn
Management_Delfino, General Manager at Hotel Delfino, responded to this review

Dear Guest, Thank you for the fantastic review of our hotel! We are very glad that you enjoyed your stay and hope to see you again very soon. By the way. If somebody miss the breakfast we always could provide some coffee and some croissants for the people who come later... That is a standard for us ;-) Sincerely, Hotel...

Edinburgh, United Kingdom
Reviewed 2 August 2016 via mobile

The hotel is well situated, a simple 10 min stroll down to the lake. The room was decent with air conditioning and I liked the pool area which was not over crowded and was a good place to relax, have a swim and play table tennis if you got bored. Only downside was the service in the restaurant / pool...

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Thank Gavin T
Management_Delfino, Manager at Hotel Delfino, responded to this review

Dear Mr. Gavin Thank you very much for having chosen Hotel Delfino for your stay in Lugano. We are very sorry that you have had the impression that you annoyed the staff or that there was a frosty/rude atmosphere. We will contact you by separate e-mail to find out more what happened exactly as we are very proud of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Delfino is close to lakeshore and next to the center. The owner family is managing the hotel since almost 30 years with their individual style. All rooms dispose of balcony and all comforts, like AC, Flat Screen-TV and W-Lan. During the summer season, make the most of the heated outdoor swimming pool and its relaxing, fully furnished, surroundings.Our Restaurant offers Mediterranean cuisine with fresh products an typical regional dishes. ... more   less 

Additional Information about Hotel Delfino

Address: via Cassarinetta 6, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $184 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Delfino 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Delfino Hotel Lugano
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Delfino staff and other travellers.
2 questions
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Harrogate, United Kingdom
over a year ago

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Questions? Get answers from Hotel Delfino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view of the pool area are bigger and you would have lees noise from the railroad. They have a spacious balcony with a nice view.”
 of 5 bubbles TatyanaD50, 20 Sep 2016 | Read review
“Higher floors for less obstructed lake views”
 of 5 bubbles goldhump, 16 Jun 2016 | Read review
“Front facing the pool gives best view and balcony, but prob at a substantially higher cost. ”
 of 5 bubbles bensonj166, 7 Sep 2015 | Read review
“get a room facing the lake if possible (duh)”
 of 5 bubbles FuerteUSA, 3 Sep 2015 | Read review
“Great view all around, the higher up the better”
 of 5 bubbles 769clairef, 3 Jun 2015 | Read review
5 of 5
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