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    Novotel Lugano Paradiso

    via San Salvatore 11, Lugano 6900, Switzerland
    011 41 91 985 09 09
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    24/12/2017 25/12/2017
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    US$228
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    Traveller (169)
    Room & Suite (40)
    Dining (17)
    Overview
    • Excellent39%
    • Very good47%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “lugano paradiso” (14 reviews)
    “storage room” (2 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (602)
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    1 - 5 of 216 reviews

    Reviewed 3 weeks ago via mobile

    Nice hotel - great rooms - buffet breakfast was very nice 👍 staff very friendly - hotel was very big Would recommended this hotel good for couple of nights while moving from place to place - local restaurants good

    Thank stanley031
    Response from Christian S, General Management at Novotel Lugano ParadisoResponded 1 week ago

    Dear Guest, thank you very much for this great review. We are very pleased that you enjoyed your time here with us at the Novotel Lugano Paradiso and are looking forward to welcoming you again soon. With sunny regards Christian S.

    Hotel's Favourite
    Reviewed 30 September 2017

    The best summer Novotel hotel from my experience. The swimming pool and area around are just perfect. Breakfast was also at the highest standards. At the same time, we were disappointed with the fact, that reception refused to keep our baggage for a couple of...More

    1  Thank Emin S
    Response from Christian S, General Manager at Novotel Lugano ParadisoResponded 2 October 2017

    Gentile Emin S. Buongiorno, thank you for this very nice review and for the great compliment!. We are glad to read that you enjoyed your stay with us. Unfortunately it’s through sometimes Luggage’s mostly in high season, with more than 500 guest on site effetely...More

    Reviewed 2 November 2017 via mobile

    The receptionists and restaurant staff are very friendly and professional. However the management must be changed. I have stayed there numerous times in anticipation of some sort of change, but have been very disappointed. They never honor Accor Fidelity members benefits and push the guests...More

    1  Thank Rick A
    Response from Christian S, General Manager at Novotel Lugano ParadisoResponded 3 November 2017

    Dear Rick A., Thank you for taking the time to write a review on Tripadvisor. We sincerely regret that you don’t recognize our efforts to do the best for our regular guests and for guest with Le Club card. With pleasure we can offer free...More

    Reviewed 30 October 2017

    We had 2 of our grandchildren with us (5 & 11) and found the Hotel to be very child friendly, and even the standard room was just about OK with 2 kids. A bit cool for the pool in October, but the dinner was fine...More

    Thank Gofer42
    Reviewed 12 October 2017

    The entire stay at the hotel was as expected. most of the services provided were as contracted. The rooms were clean and Breakfast Buffet was great. However on the checkout an unusual situation occurred by the Reception Manager: It is customary in Switzerland for Hotel...More

    Review collected in partnership with Accorhotels.com
    1  Thank am2017906
    Response from Christian S, General Manager at Novotel Lugano ParadisoResponded 2 November 2017

    Dear Mr. am2017906, glad to read that your stay in our hotel was as expected and we meet you expectations. As already answer and apologies to you separately by email; "yes" it can effectively happen that storage capacities for Luggage’s in our hotel are full...More

    Lugano Dante Center Swiss Quality Hotel
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    Grand Hotel Villa Castagnola
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Pool
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$221 - US$304 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Lugano
    • #5 Family Hotel in Lugano
    • #6 Romantic Hotel in Lugano
    • #7 Business Hotel in Lugano
    • #8 Luxury Hotel in Lugano
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 96
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, ACCOR, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Novotel Lugano Paradiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Ticino >
    • Lugano
    Add Photo Photos
    Traveller (169)
    Room & Suite (40)
    Dining (17)
    Pool & Beach (8)
    Hotel & Grounds (152)
    Bathroom (16)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 45 hotels in Lugano
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    Grand Hotel Villa Castagnola
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BritTraveller68
    29 July 2017|
    AnswerShow all 2 answers
    Response from FeliceCas | Property representative |
    Dear Sir and Madame Thank you very much for your interest in our Hotel. We are just 15 minutes walking distance from the city center, which is 1 Km and 200 meter distance. As our guest, you will get at the check in also... More
    0
    Votes
    Google Translation
    Riyadh33
    17 June 2017|
    AnswerShow all 2 answers
    Response from FeliceCas | Property representative |
    Dear Guest Thank you for your interest in our hotel. Yes we have connecting rooms. In order to book the connecting rooms, you mst contact directly the hotel at our email address or by phone at the +41 (0) 91 985 09... More
    0
    Votes
    Google Translation
    arabtrip
    27 August 2015|
    Answer
    Response from Christian S | Property representative |
    Dear arabtrip, yes they do but you have to book it diercetly through the Hotel email otherwise there are no guarantie that you get one. With sunny regards and in the hope to welcome you Christian Schreiner
    0
    Votes
    Google Translation
    Room Tips
    "make sure your room looks pool side"
    Read review
    "Rooms on 6th and 7th floor have a free minibar :-)"
    Read review
    "Third floor had a good view and was very quiet"
    Read review
    "Rooms in last floor have lake view"
    Read review
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