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Hotel Firefly

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Traveller (241)
Room & Suite (236)
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Overview
Hotel website
E-mail hotel
Schluhmattstrasse 55, Zermatt 3920 Switzerland See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
Suites
4.5 Star accommodation
Additional information
Visit Hotel Website
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Reviews (581)
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Traveller rating
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All reviewsbreakfast is servedapple tvlarger suiteliving roomperfect barfull kitchenmountain bikesmemory foamwell equipped gymdaily breakfastsmall kitchenettestunning hotelamazing spastainless steelhotel barrooms are beautifulhotel service
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1 - 5 of 246 reviews
Reviewed 5 days ago via mobile

This is the best hotel in our 3 weeks trip to Europe. Very spacious room, Apple TV in living room, Bluetooth speaker in bedroom, super comfortable shower head, nice in room breakfast, taxi service to train station, not to mention cute little cat in the...More

Thank Tracy L
Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 4 days ago

Dear Tracy L, Thank you very much for the time to took to write such a kind review here on TripAdvisor. It was a pleasure to have you with us and we would be delighted to welcome you back. Best wishes from beautiful Zermatt, Your...More

Reviewed 6 days ago via mobile

Looking for a nice hotel in Zermatt was challenge with the enormous supply of hotels. But we were glad to have chosen Firefly. The hotel is not directly in the center but they have an excellent taxi service from the train station. The room is...More

Thank Mr_C_travel
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 5 days ago

Dear Mr_C_travel Thank you very much for sharing your experience on Tripadvisor. It was a pleasure for us having you with us. We are very grateful to read such a nice review. We hope to welcome you again. Your family Kalbermatter and Team

Reviewed 2 weeks ago via mobile

We booked the Firefly after a two day trek on the Europaweg. It was a much welcomed oasis. The property picked up our bags from the train station to save us from a long walk with our bags. They checked us into the property with...More

Thank radwommman
Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 1 week ago

Dear radwommman, Thank you very much for the time you took to write such a kind review about your stay with us. It's great to hear that you enjoyed everything during your time here in Zermatt, it would be a pleasure to welcome you once...More

Reviewed 3 weeks ago via mobile

My son and I stayed for 4 night at The Firefly and every aspect of our stay exceeded expectations. The rooms were large, beds were comfortable, breakfast was delicious but most of the staff was wonderful. From the front desk to the lovely crew at...More

Thank JVCNC
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 2 weeks ago

Dear JVCNC and sun Thank you for your great review and your kind words. It was a pleasure to make your stay perfect. We would be happy to welcome you again. Best wishes from beautiful Zermatt Your family Kalbermatter & the Firefly-Staff

Reviewed 3 weeks ago via mobile

The best hotel with spa and gym for the afternoon activity. The appartament is nice and big, bedroom very confortable. Bathroom is big with top shower. Living is nice, with kitchen corner for coffee and breakfast. Staff very nice people,also in the bar55 near lobby....More

Thank MarcoZ1364
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 2 weeks ago

Dear Mr Marco Z Thank you very much for sharing your experience on Tripadvisor and for your excellent review. It was a pleasure having you at our Hotel and our Bar55 as our guests. Thanks also for the wonderful comments about our staff. We are...More

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About
Description
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are ...More not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Restaurant
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Business
,
Ski-In / Ski-Out
,
Spa
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Ski-In / Ski-Out
,
Spa
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
16
Price range
US$312 - US$649 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Ski-In / Ski-Out
,
Spa
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
16
Price range
US$312 - US$649 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (241)
Room & Suite (236)
Dining (38)
Pool & Beach (32)
Amenities (31)
Nearby
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Nearby RestaurantsSee all 207 restaurants in Zermatt
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.27 km away
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.28 km away
The Bubble
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.27 km away
Nearby AttractionsSee all 113 attractions in Zermatt
Matterhorn Museum - Zermatlantis
797 reviews
.30 km away
Mountaineers' Cemetery
385 reviews
.29 km away
St. Mauritius Church Zermatt
132 reviews
.27 km away
Photopoint Kirchbrucke bridge
21 reviews
.28 km away
Questions & Answers
Get quick answers from Hotel Firefly staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Mercedes0
Is it close to ski lifts?
29 October 2017
  • Response from TrueReviewsByMeReviewed this property
    Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from...More
    0
    Votes
guggsy123
Are there any travel companies that the hotel can be booked through as a package with flights too?
13 October 2017
  • Response from TrueReviewsByMeReviewed this property
    Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
    0
    Votes
47suzyp
Hi, I'm staying here Mid-September and curious if anyone knows what the weather will be like and the average temperatures? Also are you able to ski in September or is this out of season? Thanks, Suzy
2 March 2017
  • Response from FireflyZermattProperty representative
    Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year...More
    1
    Vote
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123
Room Tips
"The family panorama has views of the Matterhorn, but are along the street."
Read review
"Rooms in front of the hotel (facing the river) and higher floors have views. First floors not so much."
Read review
"Suite #40 has the best views / just under the roof"
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"This is a small hotel. Rooms are all very well described on the web-site so you can not go wrong."
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