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08/08/2017 09/08/2017
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    Hotel Firefly

    Schluhmattstrasse 55, Zermatt 3920, Switzerland
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    08/08/2017 09/08/2017
    Traveller (187)
    Room & Suite (189)
    Dining (36)
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    Overview
    • Excellent95%
    • Very good4%
    • Average1%
    • Poor0%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Dry Cleaning
    Shuttle Bus Service
    4.5 Star Hotel
    All hotel details
    Hotel Matterhorn Focus
    586 reviews
    #5 of 110 hotels in Zermatt
     
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    BELLERIVE
    428 reviews
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    642 reviews
    #1 of 110 hotels in Zermatt
     
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    Rooms
    8 Aug9 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (478)
    Traveller rating
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    Time of year
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    1 - 5 of 190 reviews

    Reviewed 4 days ago

    Our third stay at this little gem of a Hotel. Just keeps getting better. Can't fault the service, quality, price or location. If I was going to build and operate my own little hotel this is the model. The staff go out of their way...More

    Thank Sean l
    Reviewed 2 weeks ago via mobile

    This hotel and the staff were simply amazing. We were originally booked into the Garden unit, however due to some construction works going on in the garden, my wife went to reception, where were we upgraded to a suite on the top floor for a...More

    Thank SteveandTan
    Reviewed 3 weeks ago

    Hotel Firefly is a cosy, boutique hotel with a personal touch. A hand-written welcome note with complimentary fruits were in the room before our arrival. Front desk staff were friendly and helpful, showing us around the room to ensure we know how to operate the...More

    Thank Simon Y
    Response from FireflyZermatt, Manager at Hotel FireflyResponded 2 weeks ago

    Dear Simon Y, thank you very much for the time you took to write such a lovely review. We will forward the compliments to all our staff members. We hope to welcome you back very soon to give you even more tips to enjoy our...More

    Reviewed 9 May 2017 via mobile

    Really helpful and friendly staff. Spacious and bright rooms. Comfy and clean. The bar area downstairs is nice for a quiet chill before / after going out. The breakfast is only served in the rooms which takes a bit to get used too.More

    1  Thank Giles1234
    Response from FireflyZermatt, Manager at Hotel FireflyResponded 2 weeks ago

    Dear Giles1234, thank you very much for your review. We understand that having the breakfast served directly into your room is somewhat uncommon but we want to offer our guests the opportunity to get away from their daily hassle and don't have to worry about...More

    Reviewed 8 May 2017 via mobile

    I have never been to such a hotel where everything is luxuriously perfect! Breakfast included in the rate and it is served in the room! The furnitures, amenities and entertainment system is truly high class. The room can cater for all ages, from young children,...More

    1  Thank Jaqen
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 2 weeks ago

    Dear Jaqen thank you very much for the time you took to write such a lovely review. We feel very glad that you found in Firefly your second home. We will forward the compliments to all our staff members and we very much hope to...More

    Hotel Matterhorn Focus
    586 reviews
    #5 of 110 hotels in Zermatt
     
    Apparthotel Casa Vanessa
    119 reviews
    #38 of 110 hotels in Zermatt
     
    BELLERIVE
    428 reviews
    #2 of 110 hotels in Zermatt
     
    Coeur des Alpes
    642 reviews
    #1 of 110 hotels in Zermatt
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$319 - US$920 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Zermatt
    • #1 Family Hotel in Zermatt
    • #2 Business Hotel in Zermatt
    • #3 Ski-In / Ski-Out Hotel in Zermatt
    • #3 Spa Hotel in Zermatt
    • #17 Romantic Hotel in Zermatt
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 16
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Hotwire, Priceline, Agoda, TripOnline SA, Cancelon and Evoline ltd so you can book your Hotel Firefly reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    Add Photo Photos
    Traveller (187)
    Room & Suite (189)
    Dining (36)
    Pool & Beach (24)
    Hotel & Grounds (184)
    Bathroom (4)
    Nearby
    Coeur des Alpes
    642 reviews
    .22 km away
     
    Hotel Matterhorn Focus
    586 reviews
    .43 km away
     
    Apparthotel Casa Vanessa
    119 reviews
    .19 km away
     
    BELLERIVE
    428 reviews
    .32 km away
     
    Nearby Restaurants
    Restaurant Schaferstube
    758 reviews
    .28 km away
    The Bubble
    413 reviews
    .27 km away
    Chez Max Julen
    308 reviews
    .27 km away
    Restaurant Julen
    390 reviews
    .28 km away
    Nearby Attractions
    Stoked Swiss Ski and Snowboard School
    236 reviews
    .39 km away
    Matterhorn Museum - Zermatlantis
    653 reviews
    .30 km away
    Mountaineers' Cemetery
    316 reviews
    .28 km away
    Hinterdorfstrasse
    119 reviews
    .45 km away
    Ask a question
    Questions & Answers
    47suzyp
    2 March 2017|
    Answer
    Response from FireflyZermatt | Property representative |
    Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
    1
    Vote
    Google Translation
    draftxng
    1 March 2017|
    AnswerShow all 2 answers
    Response from Gus F | Reviewed this property |
    Yes, you may. Its Europe, they're not as stuck up about it as americans. There was even an ashyray hard mounted into the wall on the balcony
    0
    Votes
    draftxng
    28 February 2017|
    AnswerShow all 2 answers
    Response from kalberma | Property representative |
    Hello, this is a non smoking hotel. For our guests we have a smoking lounge in our bar55
    1
    Vote
    Google Translation
    Room Tips
    "All rooms are good ;)"
    Read review
    "I think the smaller rooms face toward town vs. Matterhorn, but still a lovely view."
    Read review
    "Ask for a Matterhorn view."
    Read review
    "#31 faces the clock tower (opposite direction from Matterhorn)"
    Read review
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