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CERVO Zermatt

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CERVO Zermatt
CERVO Zermatt
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623 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Los Angeles
Reviewed yesterday NEW

This is a great property and much care has gone into its construction/design. From the moment we arrived and we were met by Thomas with a glass of wine and Champagne during check in to the effervescent Hanny taking our breakfast orders. Its a terrific place. Great location to get onto the slopes in the morning on the set of...

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Helpful?
Thank RodPyle
Lake Grove, New York, United States
Reviewed 3 days ago NEW

Really Clean, in a great location, each set of rooms (5) had its own hot tub and spa which was amazing. A really wonderful staff. Away from the maybe loud village but only a short and easy walk to. The ski in was great!

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Helpful?
Thank Scott C
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Scott C Thank you so much for your kind review and comments. It's a pleasure to read that we were able to fulfil your expectations and to make this trip a very special one. Sending best regards from sunny Zermatt, Laura Vanessa Hofmann

Singapore, Singapore
Reviewed 6 days ago NEW

You will have a stunning view to the famous Zermatt mountain. The rooms have a great mix between modern design and local elements (wood, stone). Everything is on a top standard but also very pricey. It room and/or chalet comes with a lot of privacy. They have a great sun terrace with excellent view and great cuisine. You must try...

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Helpful?
Thank JuergKaufmann
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear JuergKaufmann Many thanks for your kind review. We a very pleased to hear that you like our style and the atmosphere and yes the fries are classic, my favourite too . We do hope to have the pleasure of welcoming you soon again. Sending sunny regards from Zermatt, Laura Vanessa Hofmann

Brooklyn, New York
Reviewed 1 week ago

I had a great time and would return to the hotel in a heartbeat. The accommodations are luxurious. The location is very convenient for both skiing and Zermatt in general. Thank you to the Cervo staff for making my vacation great.

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Helpful?
Thank lggarrison
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Iggarrison Many thanks for your wonderful comment. We are exited to hear you had a great time here with us. Vacation time is something very precious and we are very happy we were able to make this trip a special one. Come back soon ! Sending best regards from sunny Zermatt, Laura Vanessa Hofmann

Austin, Texas
Reviewed 1 week ago

The Cervo is what Zermatt is all about... Stunning views of the Matterhorn, apres ski done *right* (live music, too!! Thank you!!) and a staff that couldn't possibly be more friendly nor accommodating. Throughout my skiing vacation, I felt like I had a home at the Cervo. The rooms are the perfect blend of mountain chic and comfort- my duvet...

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Helpful?
Thank Mona Q
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Mona Q Many thanks for your wonderful words and this amazing review. It was our outmost pleasure to have you as our guest and to make this trip a very special one. When our guest are happy .. we are, it's a circle which, when completed just feeds itself, which is what makes this industry so special - passion....

Reviewed 1 week ago via mobile

Spent a week at Cervo and can't say enough about what a great place this is for the perfect ski vacation. The staff is friendly and aims to please. We had several meals at both restaurants, breakfast each day, and loved the apres ski party each afternoon. Our room? Perfect with the most incredible view of the Matterhorn and Zermatt....

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Helpful?
Thank Jay C
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Jay C Many thanks for this wonderful review. We are pleased to hear that you enjoyed your time with us. We are honoured to have made this trip a special one and hope to have the pleasure of welcoming you soon again hopefully. Sending sunny regards from the CERVO Laura Vanessa Hofmann

Basel, Switzerland
Reviewed 3 weeks ago via mobile

Best meals in whole zermatt. Can't wait to come back. Just amazing! From the starters to the dessert - everything was delicious! The staff and the location was superb as well. It's a nice stay to marry too, if someone wants to;)

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Helpful?
Thank sandrooo77
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear sandrooo77 Many thanks for your review and compliments which we passed on Sebi and the team. We are glad you enjoyed your time with us and the food. We hope to see you soon again here at the CERVO and send best regards, Laura Vanessa Hofmann

Melbourne, Australia
Reviewed 4 weeks ago

I found Cervo to be one of the most delightful places to visit in Zermatt. The indoor & outdoor restaurants are absolutely world-class and provide immense character. The Après ski vibe of Cervo is one of the best we have been to in the world. Thanks again for a great time. We will most definitely be back. J Bongiorno

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Helpful?
Thank JohnBBongiorno
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear JohnBBongiorno Thank you so much for your kind words and your review. It was a great pleasure to have you guys as our guest. We are exited to hear that you enjoyed your time with us and would be even more exited to have the pleasure of welcoming you soon again. Best regards to Down-under from Zermatt, Laura Vanessa...

Reviewed 15 February 2017

To the lovely Cervo Team A few weeks ago we spent an incredible evening in your restaurant. First we started of with a perfectly stirred Moscow mule to get us set in the mood. Even though we were being seated in the first seating - the atmosphere was terrific and we felt well being taken care of. We didn't have...

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Helpful?
Thank Laura R
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Laura R Thank you for your words and review. Atlanta indeed is a professional with wines and we are pleased that you enjoyed our service and the food. We are very much looking forward to welcoming you back soon. Kind regards from the CERVO Laura Vanessa Hofmann

Mexico City, Mexico
Reviewed 12 February 2017

Beautiful Hotel in a lovely place with great view. Location was good, it is in front of an elevator that takes you to the ski slopes and also to the center. Staff was very helpful and nice, my only complain was that internet sometimes failed, but I would definitely recommend it.

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Helpful?
Thank Elisa_I123
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Elisa_I123 Many thanks for your kind feedback, we are glad you enjoyed your time here with us. I would like to apologize for the inconvenience which you mentioned, we usually have a good working router in almost every corner. We hope that were ale to fill your time with a pleasant distraction, such as good food, drinks and kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, French, Swiss, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $468 - $1,022 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#4 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from CERVO Zermatt staff and other travellers.
3 questions
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Questions? Get answers from CERVO Zermatt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are in random spots within separate Chalets so if you want to be near other friends request same Chalet”
 of 5 bubbles scottc179, 25 Mar 2017 | Read review
“Make sure that you have free view on the Matterhorn”
 of 5 bubbles JuergKaufmann, 22 Mar 2017 | Read review
“Room 103 faces to apres ski bar. I loved that the live music fills the room in the afternoon.”
 of 5 bubbles lggarrison, 20 Mar 2017 | Read review
“The Roof Deluxe Room offers unreal views of the Matterhorn”
  • Roof Deluxe Room
  • Balcony views from the Roof Deluxe Room
 of 5 bubbles 283shawns, 28 Jan 2017 | Read review
“our basement-floor room suffered from waterfall noise :-/”
 of 5 bubbles 596tf, 24 Sep 2016 | Read review
5 of 5