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CERVO Zermatt

677 reviews
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Traveller (338)
Room & Suite (172)
Dining (89)
Overview
  • Excellent90%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“truffle fries”(4 reviews)
“design hotels”(4 reviews)
“apres ski”(15 reviews)
Free Wifi
Breakfast included
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
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Reviews (677)Write a Review
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1 - 5 of 356 reviews
Reviewed 1 week ago

My family stayed at Cervo for a week long trip to Zermatt in the end of February/early March. If and when we return to Zermatt, we will almost certainly return to Cervo. First, the location. Cervo is located very close to the Sunnega lift -...More

Thank Katlong27
Reviewed 4 weeks ago

Hotel location is beautiful, with very nice view on the Cervin. However, service is not in line with a 4 stars + hotel. I mean, when I booked the room I mentioned that it was for the 50th birthday of my wife. I received an...More

Thank Christophe F
Response from LauraVanessa, Hotel & Operations Manager at CERVO ZermattResponded 4 weeks ago

Dear Christophe F I would like to take this opportunity to say that I would like to apologise for the misunderstanding and missed opportunity. We take good care of our guest wishes and special requests and it seams that this was not the case during...More

Reviewed 25 October 2017

Just great. This place... Not just a hotel, with very comfortable rooms, but also a very good bar, serving proper cocktails, well prepared, restaurants with simple, good, authentic food, a staff that seem to enjoy what they do, and guests that seem to truly appreciate...More

Thank Laurent C
Response from LauraVanessa, Hotel & Operations Manager at CERVO ZermattResponded 4 weeks ago

Dear Laurent C Many thanks for your kind review and the time you spent with us. This is who a vacation should be spent - full and completely satisfied in all areas. We do hope to have the pleasure to welcoming you soon again. Sending...More

Reviewed 8 October 2017 via mobile

Spent a weekend with friends in Zermatt and enjoyed the hospitality of the CERVO team. Though we had a short night, I never slept as well as in their comfortable beds. And waking up seeing this magic mountain was the icing on the cake. We'll...More

Thank Christoph E
Response from LauraVanessa, Hotel & Operations Manager at CERVO ZermattResponded 4 weeks ago

Dear Christoph E Many thanks for your review and the time spent here at the CERVO. We are pleased to hear that you enjoyed your short but restful sleep and hopefully also a fun evening which made the short night worth it. Sending kind regards,...More

Reviewed 8 October 2017

If you are in Zermatt you must spend at least one night here!! Cervo Zermatt is an excellent hotel, with attention to every detail, and a very friendly staff wrapped in a perfect service package from the moment you arrive to the moment you leave....More

Thank Eficoa
Response from LauraVanessa, Hotel & Operations Manager at CERVO ZermattResponded 4 weeks ago

Dear Eficoa Many thanks for your kind words. We are pleased that you enjoyed the time and details here at the CERVO. What wonderful news that you are planing on coming back, until then - we wish you a wonderful time and send kind regards...More

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Traveller (338)
Room & Suite (172)
Dining (89)
Pool & Beach (2)
Hotel & Grounds (283)
Bathroom (4)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Breakfast included
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$370 - US$854 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$370 - US$854 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
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