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CERVO Zermatt

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CERVO Zermatt
CERVO Zermatt
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610 Reviews from our TripAdvisor Community

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Showing 325: English reviews
milano
Reviewed 3 July 2012

My husband and I have just spent an amazing week end at the Cervo hotel!! Everything perfect, new clean design but not too much, excellent dinner, gorgeous breakfast and view over Zermatt. I have traveled everywhere but this place is very special!!!

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1Thank Micio1999
Zug, Switzerland
Reviewed 1 July 2012

My wife and I spent a short weekend (Friday and Saturday nights) here at the end of June. We were really impressed and have added it to our list of favourite hotels - great room overlooking the Matterhorn mountain with stylish luxury (Loewe tv, nice products, eames desk chairs etc), very friendly staff (all speaking English), a nice terrace bar,...

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Thank AlexSmith75
Mumbai (Bombay), India
Reviewed 28 May 2012

Right from the moment we reached Zermatt by train, it was a warm welcome by Bruno who was always smiling. He took us to the elevator in an electric car. It was like a fairy tale entrance through the chilled tunnel.The reception was was very polite and some reservation hassles were very amicably sorted out by the owner Daniel. Everything,the...

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1Thank nari m
Columbia, South Carolina
Reviewed 24 May 2012

Zermatt is already a magical place disconnected from the outside world, free of motors and with crisp, clean air. CERVO just takes the experience to an even higher level. Although we do not ski, we found the ski elevator and tunnel very convenient for exploring the town on foot (watch yourself on the icy patches in winter, though!). The rooms...

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1Thank Kevin M
Luxembourg
Reviewed 21 May 2012

Lot of positive things have been said about the Cervo in different reviews, I can only add that this place is very close to a perfect hotel. You have a great view over Zermatt, with a ideal situation at the end of the ski slope down to the village. The rooms and the spa(s) are beautiful, modern with a "natural"...

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1Thank Roblux
Bolzano
Reviewed 30 April 2012

For a few relaxing days, it was just perfect ! Very friendly, helpfull staff, beautiful rooms with breathtaking views, very nice SPA, excellent breakfast, great care of details, we're impressed and looking forward to enjoy another stay. Many thanks

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Thank Philfisgolf
Johannesburg, South Africa
Reviewed 26 April 2012

This is the first time I have felt compelled to write a review. My husband, son (10 years old) stayed at the Cervo for nine days towards the close of the ski season. The accommodation was fabulous (we had a suite), the food was great, and the staff were helpful and accommodating. we will certainly be back.

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2Thank Charmane R
Boca Raton, Florida
Reviewed 20 April 2012

We stayed at the Cervo for 9 nights. The staff were most unaccomodating in assisting with ski lessons and told us to call the instructors ourselves, after assuring us on our pre-booking calls that this was a concierge service they offered to guests. Furthermore, they attempted to add a surcharge when we went asked to pay for the lessons on...

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14Thank N H H
dfl79, Inhaber at CERVO Zermatt, responded to this review

Dear N H H Thank you very much four feedback. I am terrible sorry about your poor experience you had at the CERVO. I personally will make sure to learn of our faults and to improve our services. However I would like to give you a detailed feedback on all on your comments: Ski lessons: Our team coordinates with pleasure...

London, United Kingdom
Reviewed 16 April 2012

We stayed at the Cervo last week in a family group of 8 (including 2 children) and had a sensational holiday. From the many pre-trip phone calls until the moment we left, the staff could not have been more welcoming or better organised. I tend to mention those who give exceptional service by name, but dare not do it here...

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Thank Buba2011
Istanbul
Reviewed 10 April 2012

I've stayed in a lot of hotels, and I have to say, I have rarely met a more kind, helpful staff than at the Cervo. They accommodated our every need, which was not so easy, as we were a group of 7 adults and 8 children! I had to change our reservation a dozen times, and they never seemed exasperated...

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2Thank summerfall

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, French, Swiss, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $473 - $1,577 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#4 Romantic Hotel in Zermatt
#5 Luxury Hotel in Zermatt
#8 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from CERVO Zermatt staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Roof Deluxe Room offers unreal views of the Matterhorn”
  • Roof Deluxe Room
  • Balcony views from the Roof Deluxe Room
 of 5 bubbles 283shawns, 28 Jan 2017 | Read review
“our basement-floor room suffered from waterfall noise :-/”
 of 5 bubbles 596tf, 24 Sep 2016 | Read review
“Get a view room, it's worth it.”
 of 5 bubbles 771abdulmajeeda, 30 Jul 2016 | Read review
“the junior suite was amazing”
 of 5 bubbles Markusha82, 22 Jan 2016 | Read review
“As far as I understand ALL rooms have a view of the Matterhorn so it doesn't really matter which one you pick.”
 of 5 bubbles 860annabellm, 13 Oct 2015 | Read review
5 of 5