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We booked for 3 rooms and we had a good surprise being upgraded to junior suite, very large giving to the south. Nice welcome. 2 restaurants with specialities.
Only one point disturbed me : the lift wouldn't match with safety rules in France : it...More
Response from Silvo P, Manager at Hotel ExcelsiorResponded 2 weeks ago
Dear Mr. Allauch
Thank you very much for your friendly feedback. It is nice to hear, that you enjoyed your stay.
We hope to welcome you again in our Hotel Excelsior.
Have a nice summer and best regards from Zermatt
We arrived on Christmas Eve after 21 hours of traveling from the United States. We had 2 flights and 2 train rides with our 18 month old son. Needless to say we were ready to settle in for the night. We were greeted at 8pm...More
Great hotel. We stayed for two nights between trips on Glacier and Bernina Express. Great location for hotel, with easy walking distance to trains and all departure areas for local attractions. The owner of the hotel was a beautiful, kind hearted lady. When she found...More
Stayed here for 5 nights. I broke both my hands in a snowboarding accident and had to have surgery. Ended up in hospital for 3 days very ill and hotel refused to let us check out early, still made us pay the full balance for...More
1 Thank Gracei M
Response from Silvo P, Manager at Hotel ExcelsiorResponded 25 January 2017
Dear Mr. Mighton
Thank you for your feedback. We hope your hands are getting better. First of all we apologize for the circumstances. Unfortunately nobody informed us about your accident, we would be very helpful. Because of our no cooking policy and the safety, we...More
The hotel is very well-located -- 5 min walking from the train station, 3 min to the main street. The staff was extremely friendly and helpful. Knowing that we have only limited time in Zermatt, they sent a driver to pick up our luggage from...More
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Free High Speed Internet ( WiFi )
Children Activities (Kid / Family Friendly)
Things to do
US$169 - US$246 (Based on Average Rates for a Standard Room)
#58 Romantic Hotel in Zermatt
Number of rooms
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