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BEST WESTERN Hotel Butterfly

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#24 of 110 Hotels in Zermatt
Certificate of Excellence
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564 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Los Angeles, California, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We stayed here for a long weekend in November. The hotel is in an excellent location, a 5 minute walk from the train station. It's reasonably priced for Zermatt and has a great included breakfast. The rooms are comfortable, clean and spacious and the bathrooms are really comfortable as they have a wood shelving unit for all your toiletries and... More 

Helpful?
Thank Christine M
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Hotel butterfly is situated 2mins away from the train station and is very convenient. It was cozy and well spaced. Room was very clean and had a nice view! It was snowing and was absolutely breathtaking to watch from our balcony. Breakfast options could improve. Overall satisfied! =)

Helpful?
Thank Shanilka H
Pune
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We stayed at Hotel Butterfly for two nights recently. It is very close to the railway station and this helps because everyone has to come to Zermatt by train (no cars a d buses). They arrange free pick up and drop off from and to Zermatt train station in their electric carts. The staff are friendly and helpful and the... More 

Helpful?
Thank ShobhaDalvi
Melbourne, Australia
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

We decided to stay at this hotel based on reviews alone. We really had no idea as to what the accommodation options in Zermatt were, so our choice was a bit of a risk. Fortunately, the reviews were accurate...we had no complaints. The rooms are a reasonable size, each with balconies and great views of the surrounding mountains. Rooms have... More 

Helpful?
Thank George D
Chicago
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago

This is a very convenient hotel if you plan to take the cog wheel railway up to see the Matterhorn and other nearby peaks. The rooms are very nice sand each has a balcony. The breakfast is very ample and good. The front desk is staffed by friendly people.

Helpful?
Thank odysseusChicago
Haverhill, Massachusetts
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

This hotel had great rooms with balconies, and felt like you where a great mountain chalet. It is in from the main street which gives you less traffic and a quite spot. It is a short walk from the train station. The hotel has restaurant and a bar with a nice seating area. And the staff were excellent.

Helpful?
Thank RRV65
Sydney, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2016 via mobile

I stayed here with my husband for a couple of nights in mid October. The room was very comfortable with a little balcony to soak up the gorgeous views around. Breakfast was continental but with scrambled eggs and a lot of variety, loved it! I was so surpeised with dinner here, probably one of the nicest (and best value!) dinners... More 

Helpful?
Thank mafgea2011
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 October 2016 via mobile

From geneva, we took train to zermatt. The hotel is located just beside the train station, 2-3 minutes walk. From the train station, turn right, then take the first right and follow the route. The staff was welcoming. We had our room as we requested, higher floor with balcony. The view from our room was mesmerising. We took a train... More 

Helpful?
Thank sheilamran
New york
Level Contributor
203 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 October 2016

We had a wonderful stay at this hotel. It is in walking distance from the train station and we couldn't have been happier with the service and accommodations. It was the nicest room on our entire trip. The bar area was welcoming and we chatted with the server while enjoying drinks before retiring. The breakfast was wonderful and had a... More 

Helpful?
Thank trevelord
London, United Kingdom
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 October 2016

Quirky hotel from the outside but room has been modernised. Clean and comfortable room. 5 mins walk from Zermatt station. Gonergratbahn is opposite the Zermatt station. So a convenient location to go up Gronegrat to view the beautiful Matterhorn. Disappointed as there was no fridge in the room, therefore giving it 3 stars. Helpful reception and good spread for breakfast.... More 

Helpful?
Thank S0uC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $214 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#5 Best Value Hotel in Zermatt
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Butterfly staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor for a good view”
 of 5 bubbles ShobhaDalvi, 6 Nov 2016 | Read review
“all rooms have a balcony and mountain ranges are alround”
 of 5 bubbles john-grandad, 21 Sep 2016 | Read review
“Mountain view rooms”
 of 5 bubbles VIKASJAIN5975, 22 Aug 2016 | Read review
“South side rooms get the sun.”
  • Butterfly Hotel, Zermatt, Valaise. Switzerland.
 of 5 bubbles 679hughc, 26 Jul 2016 | Read review
“Ask for higher up rooms with a better view on the mountains.”
 of 5 bubbles ValeMagg, 16 Jul 2016 | Read review
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