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Chalet Hotel Schoenegg

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#11 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Chalet Hotel Schoenegg
Chalet Hotel Schoenegg
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419 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Stockholm, Sweden
Reviewed 3 days ago NEW

I booked the stay i forgot to check when the cancellation day was due, and it was very very early so i ended up paying for nothing!!! Other hotels have much more generous with time cancellation time!!

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Helpful?
Thank balken1
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear balken1, We thank you for your review on TripAdvisor, and regret that you were not able to visit us in January. Our cancellation policy is similar to other hotels in Zermatt. You always see the policy before finalising the booking. However, on your next trip to Zermatt it would be a pleasure to us to welcome you in our...

San Diego, California
Reviewed 5 days ago NEW

We really enjoyed our stay at the Hotel Schoenegg. Their shuttle picked us up at the train station and took us through the cave tunnel to the property. Our room had a nice view of the Matterhorn and the dining room's is even better. Staff was extremely attentive, booking us a ski lesson and setting us up with discounted rental...

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Thank Mark787
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Mark787, Thank you very much for your review, we are happy that you enjoyed your stay with us at the Chalet Hotel Schönegg! The view from the rooms and the dining area is really one of a kind, because we are situated on a plateau. Thanks to our tunnel and the elevator, the village is still reachable within a...

Toronto, Canada
Reviewed 6 days ago NEW

Great little boutique chalet hotel situated 100 meters from the chair lift. perfect for a romantic getaway and/or skiing vacation. Staff was great and hotel was immaculate. This hotel is the complete package. Definitely a place to go back to next time.

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Thank joshi373
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear joshi373, Thank you very much for your kind review! The location of the hotel is perfect for a ski holiday! We are situated within 3 minutes walking time from the station "Sunegga" and the other stations are reachable with the bus, which is 30 meters away from the hotel entry. When there is enough snow, you can even ski...

Biel/Bienne
Reviewed 1 week ago

The place to be if you like breathtaking view and high standing services. The price for a room is not cheap but you are satisfied in the end because of the location, services and good and attentive personal. It is near from ski stations and the taxi from the hotel can pick you up if you ask the reception. Salad...

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Thank julienE9383AO
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear julienE9383AO, Thank you very much for your review! It is always nice to hear that our guests have enjoyed their stay! The view is breathtaking indeed! From the rooms with Matterhorn view, our renovated terrace and the restaurant, you have an amazing view towards the majestic Matterhorn and the town of Zermatt. Thanks to our private tunnel and elevator,...

Scarsdale, New York
Reviewed 1 week ago

We just got back from 10 days at Chalet Hotel Schönegg. We had the most wonderful time. The hotel is very homey and clean, the location is perfect, the staff is super helpful and friendly, and the food is delicious. Breakfast was included in our rate and was scrumptious. We did not have half-board, but we ate dinner at the...

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Thank Rachel M
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Rachel M, Thank you very much for your great review! We are happy that you enjoyed your stay with us in Zermatt! Our advantage is that thanks to the tunnel and the elevator, which leads to the hotel, our hotel is located very central but still in a quiet area with breathtaking views towards the majestic Matterhorn and the...

Cairo, Egypt
Reviewed 1 week ago

Overall very nice experience. Bathrooms needs major upgrade . Rooms acceptable but bed is to soft. Location and view is breathtaking. Spa is great. Kitchen is acceptable although breakfast can have more choice.

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Thank patrickaF4332QP
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear patrickaF4332QP, Thank you very much for your feedback! We are happy that you had a nice experience at our house and regret the fact that you did not like your bathroom. We have different kinds of rooms at the Chalet Hotel Schönegg, the "boutique" rooms are the rooms which haven't been renovated yet, but have a really cozy atmosphere....

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

We've been coming to the Schoenegg for 4 years now. For the atmosphere, views and location you cannot get much better! Anna and Sebastian were great hosts and Baco the pianist was fantastic, playing all our favourite songs EVERY NIGHT! We will definitely be back... if we're allowed...

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Thank Louise B
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Louise B, Thank you very much for your kind review and the fidelity to our hotel! Thank you for all the compliments, and of course we will forward the compliment also to Back, our great pianist who plays amazing songs every night. The view is indeed one of a kind! You will always be allowed to come back! :)...

Hong Kong, China
Reviewed 2 weeks ago

All the things are good in our stay, except the room was not clean enough. When we set down our luggage, many dust on the floor, I have to use tissue to clean it up. At the baclony , the handrails also very dusty, when I use tissue to clean it up, the tissue changed on black colour. However, all...

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Thank Victoria L
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Victoria L, Thank you very much for your review and feedback. We are happy that you have enjoyed your stay and acknowledge the dust on the floor and balcony. Our housekeeping is normally cleaning very conscientious, but after the building time im Zermatt, it is possible that the balconies were dusty. We hope you could still enjoy the beautiful...

Manchester
Reviewed 2 weeks ago

Beautiful hotel with spectacular views in a lovely town. As always a wonderful Christmas spent walking in the snowy mountains (yes, walking! You don't have to be a skier!). Lazy lunches after long walks and then using the hotel's jacuzzi and steam room to combat any stiffness. A few drinks in Elsie's bar in town and then dinner either at...

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Thank JustineManchest... H
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear JustineManchester, Thank you ver much for your kind review! We are happy you enjoyed your holidays with us in Zermatt! Our spa area might not be the biggest, but there are just the right amenities to relax after a day of walking or skiing, exactly! :) We would be happy to welcome you with us in the future again!...

Tel Aviv, Israel
Reviewed 3 weeks ago via mobile

Location is a big plus: about 7 min. At most by foot from the train station (free shuttle at arrival and departure), very close to 2 ski rental shops and to the Sunnega ski transportation station, great view of the village and of Matterhorn from the room and restaurant (as in the Night Manager TV series). Spacious room with balcony,...

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Thank Haihui_ShP
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Haihui_ShP Thank you very much for your kind review! Thanks to our private tunnel, which takes you to the hotel through an elevator, we are very central and the town is accessible within a few minutes, but the hotel is still situated in a quiet area with an amazing view over the town and towards the majestic Matterhorn. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Chalet Hotel Schoenegg Restaurant
Chalet Hotel Schoenegg Restaurant
Cuisines: Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting

Additional Information about Chalet Hotel Schoenegg

Address: Riedweg 35, Zermatt 3920, Switzerland (Formerly Grand Hotel Schoenegg)
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $348 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chalet Hotel Schoenegg 4.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#6 Ski-In / Ski-Out Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#9 Spa Hotel in Zermatt
#9 Romantic Hotel in Zermatt
#19 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Hotel Schoenegg staff and other travellers.
6 questions
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Singapore, Singapore
Saint Simons Island, Georgia
over a year ago
Saint Simons Island, Georgia
over a year ago

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Questions? Get answers from Chalet Hotel Schoenegg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for a room with a Matterhorn view.”
  • Sunset from bedroom balcony.
  • More duvet art!
  • Sunrise from bedroom balcony.
  • Duvet art!!
 of 5 bubbles Silberhorn, 25 Oct 2016 | Read review
“Request a mountain view room”
  • a view from our room
 of 5 bubbles GoGatorGirl, 23 Sep 2016 | Read review
“Choose a room with a balcony and view of the Matterhorn”
  • View from Balcony
 of 5 bubbles Bdsqr, 14 Sep 2016 | Read review
“ask for the modern rooms with a view of the Matterhorn”
 of 5 bubbles 687waynew, 31 Aug 2016 | Read review
“we stayed at Charm room in 5th floor and had fantastic view of Matterhorn”
 of 5 bubbles Nasim1975, 26 Aug 2016 | Read review
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