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Gornergrat Dorf Hotel

71 reviews
#103 of 110 Hotels in Zermatt
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Traveller (27)
Room & Suite (12)
Dining (9)
Overview
  • Excellent15%
  • Very good33%
  • Average29%
  • Poor9%
  • Terrible14%
12 Mar 2017
“Close to Gornergrat Ski Lift”
22 Jul 2017
“Rude, unfriendly, and unwelcoming ”
Free Internet
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviewed 22 July 2017 via mobile

My family and I stopped by Gornergrat Dorf Hotel for dessert in its bistro bar. There weren't any waiters or waitresses waiting for tables so we had to find a table ourselves. When the waitress showed up, she starting yelling at my father for taking...More

Thank rubyywcc
Response from JSchneider3920, Manager at Gornergrat Dorf HotelResponded 25 July 2017

Dear family Thanks for your feed back. Our guests can go and sit at any free table, nobody is there to bring them to the table, as there is more then 1 entrance. We are so sorry that the stay with us in the Bistro...More

Reviewed 22 March 2017

The front-desk personnel here at the Gornergrat-Dorf were wonderful. They were polite and intelligent about the city. The skiraum was convenient and easy to access. The location was ideal for the gornergrat-ski rail train. They served a dinner every night that featured some of the...More

Thank 1chnup
Reviewed 12 March 2017 via mobile

In Zermatt for a group trip booked through ski.com. Skiers absolutely can't beat the location. Right across from the train station and next to the Gornergrat Lift. The rooms are cozy and warm. We have a super balcony with a table and chairs. Room, beds,...More

Thank 46Kay50
Reviewed 22 January 2017 via mobile

This hotel isn't worth to call it a 3-star hotel. The rooms are ok. But we had a 3bed room and an adult person had to sleep on a sofa bed for a child. The 3rd person pays the same proce as in a double...More

1  Thank Patrick G
Reviewed 15 January 2017 via mobile

Stayed one night in a single room on the last 5-th floor at 140 Fr. Good points: - convenient location in front of rail station and main shopping street - nice staff. Flaws: - elevator does not reach 5-th floor, stairs to be taken with...More

Thank evenstar e
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Traveller (27)
Room & Suite (12)
Dining (9)
Hotel & Grounds (35)
Bathroom (1)
About
Amenities
Top amenities
Breakfast included
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Breakfast included
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$214 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$214 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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