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My family and I stopped by Gornergrat Dorf Hotel for dessert in its bistro bar. There weren't any waiters or waitresses waiting for tables so we had to find a table ourselves. When the waitress showed up, she starting yelling at my father for taking...More
Response from JSchneider3920, Manager at Gornergrat Dorf HotelResponded 25 July 2017
Dear family Thanks for your feed back.
Our guests can go and sit at any free table, nobody is there to bring them to the table, as there is more then 1 entrance. We are so sorry that the stay with us in the Bistro...More
The front-desk personnel here at the Gornergrat-Dorf were wonderful. They were polite and intelligent about the city. The skiraum was convenient and easy to access. The location was ideal for the gornergrat-ski rail train. They served a dinner every night that featured some of the...More
In Zermatt for a group trip booked through ski.com. Skiers absolutely can't beat the location. Right across from the train station and next to the Gornergrat Lift.
The rooms are cozy and warm. We have a super balcony with a table and chairs. Room, beds,...More
This hotel isn't worth to call it a 3-star hotel. The rooms are ok. But we had a 3bed room and an adult person had to sleep on a sofa bed for a child. The 3rd person pays the same proce as in a double...More
Stayed one night in a single room on the last 5-th floor at 140 Fr.
- convenient location in front of rail station and main shopping street
- nice staff.
- elevator does not reach 5-th floor, stairs to be taken with...More
US$204 - US$363 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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