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Hotel La Ginabelle

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#37 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel La Ginabelle
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259 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Cumming, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2016

Outstanding hotel. Conveniently located close to town shopping and restaurants. Excellent large rooms. Indoor/outdoor pool and spa. Good restaurant with good variety for breakfast. Nice bar and lounge area.

Helpful?
Thank jimbur46
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear guest, - we thank you very much for your excellent comment and evaluation about your stay with us. We are very happy to hear you appreciated your services and facilities. But it's also the distinguished thoughtfulness of our staff. We would be very proud to welcome you again for a future visit with us in Zermatt. - Sincerely yours... More 

Ohio
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 October 2016

The LaGinabelle has a good view of the Matterhorn from the front entrance (and probably from a few select rooms). The other exterior feature is you can sit in the hot tub and look at the Matterhorn! But it was too cold to do that when I was there in mid October. On the inside the public rooms are exquisite.... More 

Helpful?
Thank vinceclark
Ludhiana, India
2 reviews
Reviewed 10 October 2016 via mobile

The staff was most discourteous. inspite of being a four star, no tea maker in room, and even for hot water , they ask money..the hotel is under staffed, you need to call people to the reception, for attending your queries...hotel is far away from railway station and far away from main market...no vegetarian food ( without animal products) is... More 

Helpful?
Thank you2016
Fam_Abgottspon, Owner at Hotel La Ginabelle, responded to this review

Sorry, - we are not the hotel you are talking about. Probably you are confusing us with an other hotel regarding our permanet convincing comments below-mentionend! - Sincerely yours Hotel La Ginabelle Zermatt. More 

Lucerne, Switzerland
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2016

This one of the jewels in Zermatt. The wellness features are incredible. The food excellent and people all very friendly and helpful. The rooms all very ornate and nice. The dinner meals outstanding.Luggage assistance to and from the train station available and very helpful.

Helpful?
Thank Rene W
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear Rene, - we thank you very much for your excellent comment about our hotel and that you assess this as one of the jewels of Zermatt! This result is just possible with an excellent teamwork and a daily engagement of all responsables of the hotel. We would be very proud to welcome you again during a future visit! -... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 October 2016

Lovely traditional hotel. All staff very friendly and helpful. We only dined once at the hotel in the evening and food and service excellent. They made a special effort to ensure my meal was dairy free. We didn't have time to use the Spa but it looked great.

Helpful?
Thank GPMP17
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear guest, - we thank you very much for your excellent comment and evaluation. Even if you used just a part of our facilities we been able to offer you an unforgettable stay. We are very proud to hear you were satisfied by the special meal. We always take care about the whises of your guests to contribute to their... More 

Seattle, Washington, United States
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 September 2016

This elegant hotel was one of the nicest of our trip. Friendly, accommodating staff. Elegant spa facility, and superb dining room atmosphere. We had some wonderful meals, and the breakfast bar was a cut above.

Helpful?
Thank Merilyn M
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear Merilyn, - we thank you very much for your excellent report about your stay in our hotel and about our facilities and services. At a glance you are mentioning our assets to provide the best holidays for our guests. Example: The dishes are prepared every day with fresh ingredients out of professional hands from our kitchenstaff. We would be... More 

Seattle, WA
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 September 2016

The Hotel La Ginabelle is a very comfortable place to stay in Zermatt, within walking distance from the train station or the cable cars. Lots of people wheel their suitcases from the station to the hotel. I think they will provide some sort of transportation if you request it, but you really don't need it. Ask for rooms 305 or... More 

Helpful?
Thank DickfromSeattle
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear Dick, - we thank you very much for you superb evaluation regarding your stay with us. Of course we have our electric car, as all others in Zermatt, at the disposal of our clients. You just need to call from the railway station to bee picked up. At a glance you are mentioning all our assets which are converting... More 

Daytona Beach, Florida, United States
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 September 2016

Very nice rooms and had a balcony overlooking the Matterhorn. The spa area was superior to any other hotel visited in Switzerland. Large room and nice bathrooms. nice breakfast. Not in center of town but short walk to get there. Lovely town. Love the no driving. Great hikes everywhere.

Helpful?
Thank Karen C
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear Karen We thank you very much for your excellent comment and your evaluation about our hotel. You are mentioning at a glance all our assets among this you do underline espacially our SPA. You are right, all your guests are apprecating this exceptional SPA! The other advantage of our location is the quick an short acces to the cablecar... More 

New England, USA
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 20 August 2016

We spent two nights here at the conclusion of our Haute Route Hike and found the accommodations and food very fine. The room was comfortable and spacious, with a balcony that afforded a lovely view of the town and the Matterhorn when the clouds dispersed. The restaurant, in a wood clad restaurant with belle époque details was luxurious. The food... More 

Helpful?
Thank Trepidation1
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear guests, - we thank you very much for your excellent evaluation. We are very happy to hear you passend an unforgettable stay with us. We are a bit surprised about your remark concerning the washcloths. All our bathroom are equipped with two towels, two facecloths and two large bath towels. As you write the hotels are turning more and... More 

Inverness, United Kingdom
Level Contributor
289 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 19 August 2016

We had 4 nights here on a trip through Switzerland. It is exceedingly well presented and very comfortable, but still at the cutting edge. They have an exceptional Kitchen and the food was presented and prepared perfectly. Staff were very professional and beautifully turned out and nothing was too much trouble. There is the Sauna/steam room suite and lovely indoor/outdoor... More 

Helpful?
Thank steveandgerry
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this review

Dear guests, - we thank you very much for your excellent comment about your stay in our hotel. To offer always the best and convenient service for our guests such as meatless menus or food allergy is one of our daily subjects. We have been very succesfull by serving according your desires. At at glance you are mentioning all our... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Every Season our guests enjoy the overall recovery and relaxation. Our strength is to make your holiday experience a unique dream. With us you will not only fill up with joie de vivre but also feel at home during your vacation. Families and single traveling couples will feel comfortable likewise at Hotel “La Ginabelle”. The jewel of the house is our new vitality world. Besides the in and outdoor "good mood fun pool" with the various water attractions, herb bath, finnish sauna, salt water steam bath, infrared sauna, tropical shower and relaxation room with water beds, the "La Ginabelle" offers its guests a wide range of beauty and other treatments. And additional reasons to visit us are the quiet but central location of the hotel – 2 minutes walking distance to the mountain railway and the valley descent; the outstanding gourmet cuisine, family and children friendliness and the high quality equipment and furnishing of our hotel. Your host, the Abgottspon-Schell family and staff are looking forward to welcoming you soon at the "La Ginabelle". ... more   less 

Additional Information about Hotel La Ginabelle

Address: Vispastrasse 52, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $328 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel La Ginabelle 4.5*
Number of rooms: 45
Reservation Options:
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Hotel Style:
#21 Ski-In / Ski-Out Hotel in Zermatt
#25 Luxury Hotel in Zermatt
#25 Spa Hotel in Zermatt
#29 Family Hotel in Zermatt
#36 Romantic Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Hotel La Ginabelle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms with loft areas; all rooms are specious and well appointed.”
 of 5 bubbles jimbur46, 26 Oct 2016 | Read review
“Yes, views of the Matterhorn from your room”
 of 5 bubbles ECHOTourismGuy, 8 Oct 2016 | Read review
“Our room had a balcony overlooking the spa pool in front. Everything was quiet.”
 of 5 bubbles MerilynM_11, 24 Sep 2016 | Read review
“Any corner room above the front door has a great view of the Matterhorn”
 of 5 bubbles DickfromSeattle, 11 Sep 2016 | Read review
“Get one with balcony overlooking Matterhorn”
 of 5 bubbles KarenC304, 8 Sep 2016 | Read review
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