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Stayed for a business trip, and had booked 8 weeks in advance, paying extra for a "superior" room via booking.com. Expecting some kind of open view, when I got into the room, it was right by the staircase and its windows looked onto a gloomy...More
At the check out the hotel charged more than the agreed price from the booking.com! Unfortunately I have realized this just after the signature of my credit card bill. After I started complained, they tried to fool me telling me that they apply a different...More
Thank Daniele I
Response from Christoph R, Manager at Hotel Lowen am See ZugResponded 31 May 2017
Thank you for your feedback.
As we already clarified via mail and on your check-out, we charged the amount on your credit card due to your confirmation on booking.com.
As we tried to explain to you already, we are not responsible for the...More
I was in Zug for a week with work, the Lowen was located on the lake and old town and within a few kms (20min walk) of the business park.
The hotel was really sweet, older style, comfortable beds and the restaurant downstairs was also...More
Nice 4 star hotel in Zug with central location. Very friendly staff, nice breakfast menu an ok rooms. However the hotel did not have any parkings, so if you come with your own car you should leave all luggage at the reception and drive to...More
The rooms are tiny - bathrooms that you can barely turn round in. The bed was incredibly uncomfortable - I am six feet tall and feet stuck out whichever way I laid. The curtains are paper thin and let the light through. The air in...More
US$245 - US$313 (Based on Average Rates for a Standard Room)
Number of rooms
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