Zuri by Fassbind
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Avg. S$160 /night, 1/18 - 1/19
S$257
per night
S$203
per night
S$149
per night
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About
#95 of 143 hotels in Zurich
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Trendy design urban hotel, located in the middle of the new Zuri West district. Only 10 minutes by tram to the main station and the historic center. 15' to the airport and 500 m from the A1 Motorway. Contemporary architecture brought by star-architect Gigon & Guyer. Quiet rooms with easy design. Great sleep confort, soft pricing. Fitness center with sauna. Parking in the hotel available.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast buffet
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Wifi
Sauna
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Location
Heinrichstrasse 254, Zurich 8005 Switzerland
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
88 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
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- 29
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Detailed Reviews
Hotel located in the renewed industrial west part of Zürich. 10mn from the old town or the main station in tram.
Location convenient, local bars and burger types restaurants, walking distance to Freitag flagship shop, Frau Gerald's, Am Viadukt.
Friendly and efficient staff.
Convenient parking, you won't need your car to travel in Zurich.
Rooms practical, soundproofing is efficient (for outside and inside!)
In the room, everything is about using the space efficiently. The design is pleasant as well.
Beds are good (and my back is very sensitive to average beds)
120CHF/night is quite correct for Zürich.
I recommend it without question!
Location convenient, local bars and burger types restaurants, walking distance to Freitag flagship shop, Frau Gerald's, Am Viadukt.
Friendly and efficient staff.
Convenient parking, you won't need your car to travel in Zurich.
Rooms practical, soundproofing is efficient (for outside and inside!)
In the room, everything is about using the space efficiently. The design is pleasant as well.
Beds are good (and my back is very sensitive to average beds)
120CHF/night is quite correct for Zürich.
I recommend it without question!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Klöpfel, Geschäftsführer at Zuri by Fassbind
Responded 31 Aug 2020
Dear Guest, thank you very much for your great review. We are happy that you enjoyed your stay and looking forward at your net visit. yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hôtel is clean and located in a business area with many restaurants around. Unfortunately, the vent in room is incredibly noisy. It can be switched off in the room but not in the bathroom were it remains at an unbearable noise level for sleeping. I ended up obstructing it with a towel with some moderate success regarding the sound level. Bed comfort is bad as well. All in all, I could hardly sleep and had plenty time to write this review overnight. I would rate sleep quality as subpart among 4 stars accross Europe and would definitely not come back in this hôtel because of the drawbacks above. Yet, it might be ok, if you are completely insensitive to noise.
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Date of stay: September 2021Trip type: Travelled solo
Room Tip: Earplugs are a must!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ihr By Fassbind Team, Geschäftsführer at Zuri by Fassbind
Responded 26 Sept 2021
Dear Gust, thank you very much for your Feedabck. We are sorry that you have not been satisfied with your overnight. Please give us next time a chance to move you to any other room to see if this would have been better for you. After your departure we are not able to meet your expectations. If you would travel back to Zurich we would be happy welcoming you back again and try any other room. Best regards Yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
For multi-day trips, with 2 people, it gets tight. Not reasonable cupboards, but smaller shelves. So where to put his things? Room not exactly big, there are also the suitcases. The carpeting in the room I personally find very unhygienic. The hotel is definitely not for long-term travelers.
If you still want breakfast and show up downstairs only 5 minutes before the end, you are out of luck. Unfriendly staff will first explain the clock and clear the food from under your nose. Some other guests experienced this on New Year's morning. The breakfast room reminds me of a cheap place to eat. There is nothing cozy or comfortable that could justify the price iwie. Well, I don't think you count on regular customers here. There are more “running customers” from all over the world. What the hell, after us others come immediately.
The location is good. Outside the city, about 4.5 km. The tram stops right nearby, with the 4 you can easily get to the city u to the HBF.
If you still want breakfast and show up downstairs only 5 minutes before the end, you are out of luck. Unfriendly staff will first explain the clock and clear the food from under your nose. Some other guests experienced this on New Year's morning. The breakfast room reminds me of a cheap place to eat. There is nothing cozy or comfortable that could justify the price iwie. Well, I don't think you count on regular customers here. There are more “running customers” from all over the world. What the hell, after us others come immediately.
The location is good. Outside the city, about 4.5 km. The tram stops right nearby, with the 4 you can easily get to the city u to the HBF.
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Automatically translated
Date of stay: December 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked directly with the hotel 2 nights before I was due to stay. I turned up at 22.00 to find a note on the door saying all reservations have been moved to a sister hotel 8km away. When I phoned to seek clarification, I was told that I had been emailed regarding a change in hotel, and that I could get a tram or walk to the sister hotel. I had received no such email! I was very disappointed. When I eventually arrived (needing to get a taxi as I had luggage with me), again I was informed that the hotel had informed me of this change and my options were to accept this or cancel the stay (this was at 22.30, so despite my annoyance, I didnt think I would find any other accomodation).
The following day, through email, the hotel sent me what they thought was notification of the hotel change, that they had accused me of not opening. The email was to a different customer, for a completely different reservation (with their personal details). I explained this, and got a copy of a further email, with my name on it, but the wrong email address. The hotel informed me that this is where the issue lay. I explained my annoyance at the way I was treated and that I understood there are human errors, and accept this, but I did not like being questioned numerous times and being informed that this was my mistake.
I addressed my concerns to the owner of the hotel, ie being housed in a hotel with a lower nightly rate, and having the added expense of having to travel to my work destination (beside the original hotel) on a daily basis. After various correspondence, he owner did offer me a 10% discount on all future stays at the hotel.
I hope I had alerted the hotel in a suitable manner, my annoyance is not at the hotel change, we live in unique circumstances, more with the way it was argued constantly that this was my fault, when indeed the hotel finally admitted responsibility. I have been left financially much worse off, so would not recommend this hotel at all. There are surely better more friendly hotels available
The following day, through email, the hotel sent me what they thought was notification of the hotel change, that they had accused me of not opening. The email was to a different customer, for a completely different reservation (with their personal details). I explained this, and got a copy of a further email, with my name on it, but the wrong email address. The hotel informed me that this is where the issue lay. I explained my annoyance at the way I was treated and that I understood there are human errors, and accept this, but I did not like being questioned numerous times and being informed that this was my mistake.
I addressed my concerns to the owner of the hotel, ie being housed in a hotel with a lower nightly rate, and having the added expense of having to travel to my work destination (beside the original hotel) on a daily basis. After various correspondence, he owner did offer me a 10% discount on all future stays at the hotel.
I hope I had alerted the hotel in a suitable manner, my annoyance is not at the hotel change, we live in unique circumstances, more with the way it was argued constantly that this was my fault, when indeed the hotel finally admitted responsibility. I have been left financially much worse off, so would not recommend this hotel at all. There are surely better more friendly hotels available
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Date of stay: May 2020Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Klöpfel, Geschäftsführer at Zuri by Fassbind
Responded 31 Aug 2020
Dear guest, thank you very much for your Feedback. We would be happy welcoming you back in our Hotel if the situation has changed and we will find a solution to satisfy you. Yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed to this hotel as members of a travel group late August 2022 , so the choice was someone else's and not personal. I would never choose to stay in this area of Zurich ,at Hardbrucke ,area with traffic load, noise and without any local color.
the hotel itself is tucked into a narrow street, in which, in fact, this time of year, additional works are being done, without a view and with non-existent public spaces. It is 4 stars in name only, I really don't know how this evaluation came about and from who.
The rooms are too small, the breakfast is indifferent and the staff simply does not care about the guest.
The hotel is located in an area of West Zurich that excludes walking to the city center (35 minutes to the HB ).
There is certainly the possibility of someone using the tram ( 4, 8 , 13).
All in all, as a solo traveler, I would never choose to stay at this hotel on my future visit to Zurich.
the hotel itself is tucked into a narrow street, in which, in fact, this time of year, additional works are being done, without a view and with non-existent public spaces. It is 4 stars in name only, I really don't know how this evaluation came about and from who.
The rooms are too small, the breakfast is indifferent and the staff simply does not care about the guest.
The hotel is located in an area of West Zurich that excludes walking to the city center (35 minutes to the HB ).
There is certainly the possibility of someone using the tram ( 4, 8 , 13).
All in all, as a solo traveler, I would never choose to stay at this hotel on my future visit to Zurich.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ihr By Fassbind Team, Geschäftsführer at Zuri by Fassbind
Responded 14 Sept 2022
Dear Miltosapostolidis, thank you very much for your Feedback. We are very sorry to here that you have not been satisfied with your stay. On our Website you will find all informations, about the location, the conrstructions and the area. As well we have a virtual tour on the website which provides you a clear view in what you get. We are sorry if your Tour Operator was not informing you properly about that. For us the friendliness of our staff we will discuss internally what we could do better. We will take this comment serious and improve. If you are travelling back to Zurich we would be happy welcoming you back again in one of our other Zurich properties. Yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived a day early for our tour and didn’t think our room would be available yet, but the front staff asked for 15 minutes to check with house keeping. We lucked out and our rooms were available early.
300ish room courtyard side which is only one floor up. Bit of noise from the other side of the hotel due to construction, but not noticeable in our room. Great air con or use the large windows. Shower very hot so you don’t need to set it too high. Bit more modern than my taste, but grows on you and not garish colours.
Easy tram ride to the old town for site seeing or take a stroll along the river beside the part. Wonderful gardens.
Breakfast is plentiful and can be chaos in the morning when there are three groups in the hotel.
Suggestion:
Move the centre aisle of tables half a foot to the left so the the aisle on the right when you face the food is a bit larger. Use the first table on the right for the bowls and plates. Helps out those that are shorter. The people flow is better when it is right to left since the coffee machines are on the left. We did this flow the last day in the hotel with our group and it was less congested at the coffee.
300ish room courtyard side which is only one floor up. Bit of noise from the other side of the hotel due to construction, but not noticeable in our room. Great air con or use the large windows. Shower very hot so you don’t need to set it too high. Bit more modern than my taste, but grows on you and not garish colours.
Easy tram ride to the old town for site seeing or take a stroll along the river beside the part. Wonderful gardens.
Breakfast is plentiful and can be chaos in the morning when there are three groups in the hotel.
Suggestion:
Move the centre aisle of tables half a foot to the left so the the aisle on the right when you face the food is a bit larger. Use the first table on the right for the bowls and plates. Helps out those that are shorter. The people flow is better when it is right to left since the coffee machines are on the left. We did this flow the last day in the hotel with our group and it was less congested at the coffee.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ihr By Fassbind Team, General Manager at Zuri by Fassbind
Responded 13 Oct 2022
Dear 374yvonnet thank you very much for your GREAT 5 POINTS Review. We are very happy that you enjoyed your stay and explain the location and situation of the Hotel that great. If your travel brings you back to Zurich, we are happy welcoming you back again. yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this hotel for a night. We checked in around 8pm and we found out that the temperature in the room was quite hot so before we went out for dinner we just turned it to 20°c which is the minimum. After we came back room, we still found that the room was still hot and the temp on the screen was shown as 24.5°. Then, we went to the front desk to tell them that maybe the A/C had problem but the staff said that their A/C works different from normal A/C, they call it “Cooler”! So, we told them this is not right because on the website exactly shows “A/C not Cooler”. Then the staff went to check the temperature in my room with a thermometer in front of the cooler in my room and it was shown 23.8° which that time we set it on 20° for over 3 hours! We asked them to check if there was any available room to change. First, they said the hotel was quite full and if they gave us another room and the cooler still didn’t work what they can do for us. Then they said they have fans if we are ok (30cm width fans), so I told them we were 3 persons, is it possible if we can get 3 fans. And they said “yes“. After that they told us they can move us to another room so we checked and we felt it quite better but still hot so we asked them can we get the fans. This time they told us they can only give us 1 fan because they have only 3 fans. I have to explained them again that first thing you said you had A/C but then turned out as “cooler”, second thing you accepted that you will give us 3 fans, third we paid for the room with A/C which is the price is higher than non-A/C room in other hotels. So, they gave us 2 fans finally. However, the room was clean and good for staying in winter according to the “cooler” really good works for “heater”! And thank you that solved the problem without saying sorry and making us felted like we were guilty to not able to sleep with that temp. (That night the temp outside the room was hotter than inside so we couldn’t open the windows)
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: If you were not come in the winter and couldn’t sleep in 24-25°c, please check other hotels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ihr By Fassbind Team, Geschäftsführer at Zuri by Fassbind
Responded 4 Sept 2023
Dear Guest, thank you very much for your Feedback. We are sorry that you have not been satisfiyed with your stay. We inserted an explenation of the A/C on the homepage. The A/C in Switzerland is not working like in other countries. Due to regulations and economical reasons it is no more possible to cool more down then you maybe wish. Our staff does everything to satisfy the guests, but they can not do anything about local regulations. We would be happy welcoming you to an other date. Looking forward the welcome you back again. yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was built only a few years ago. Stayed here lots of times on top floor. Location at West-end is excellent, lots of restaurants close by. River Limmat is 5 minutes across the street, perfect for running in the morning, bank path is illuminated, you don´t need a headlight. Good connections of public transport as 3 different tram lines run round the corner. Price level here is OK compared to the rest of Zurich, I never tried breakfast.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Klöpfel, Geschäftsführer at Zuri by Fassbind
Responded 31 Aug 2020
Dear Guest, thank you very much for your Feedback. We are happy that you enjoyed your stay with us and we are lookig forward welcoming you back again. Yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While not directly in the city center, the hotel was super easy to find and on pretty much any tram line you could ever need. We arrived early - around 10am and check-in wasn’t until 3pm ish (15:00) - our room wasn’t ready. They were able to store our luggage so that we could go tour the city and return closer to 3 (15:00). The jet lag caught up to us and we returned early around 2pm (14:00) and luckily our room was ready! Included in our price was access to their fitness center and sauna. Breakfast was not included. Room was very clean, had a mini fridge, air conditioning, and a safe. This place was great, i absolutely loved it here, and would highly recommend to anyone traveling to Zurich.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ihr By Fassbind Team, Geschäftsführer at Zuri by Fassbind
Responded 18 Aug 2022
Dear Guest, thank you very much about your great feedback. We are happy that you enjoyed your stay and looking forward at your next visit. yours Züri by Fassbind Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
By far one of the worst hotels I ever visited. Concierge was impolite, indifferent to the clients needs and totally unwilling to accommodate, location is far off the city center in a rather dodgy neighborhood, the rooms small and basic.
One can definitely do a lot better once in Zürich!
One can definitely do a lot better once in Zürich!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ihr By Fassbind Team, Geschäftsführer at Zuri by Fassbind
Responded 2 Feb 2024
Thank you for taking the time to provide your feedback on your recent experience. We appreciate hearing from our guests. We would like to clarify that our hotel does not have a concierge service, and we are sorry if there was any confusion in this regard. Additionally, we want to highlight that our hotel's location is accurately represented on maps, and we strive to ensure transparency about our surroundings. We apologize if any aspect of your stay did not meet your expectations. Your comments are valuable, and we will use them to improve our services. If you have any further concerns or if there's anything specific you'd like us to address, please feel free to reach out. We hope to have the opportunity to welcome you back and provide a more positive experience in the future. Kind regards, Züri by Fassbind
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You can take the train from Zurich Airport to Zurich Hardbrücke and walk about 5 Minutes to the Hotel.
Best regards
"Closest tram stop: Escher-Wyss-Platz (Trams 4, 13, 17 into city centre). Closest train station: Hardbrucke (one stop from airport)."Read full review
"Breakfast is ok, service a little dour and no frills. The public areas are clinical and uncomfortable but the rooms are clean."Read full review
PRICE RANGE
S$157 - S$231 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of ZurichZurichEscher Wyss
NUMBER OF ROOMS
167
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingZURI BY FASSBIND (S̶$̶1̶7̶8̶) S$156: UPDATED 2024 Hotel Reviews, Price Comparison and 126 Photos (Zurich, Switzerland) - Tripadvisor
Frequently Asked Questions about Zuri by Fassbind
Which popular attractions are close to Zuri by Fassbind?
Nearby attractions include Im Viadukt (0.2 km), Freitag Shop Zürich (0.4 km), and Prime Tower (0.5 km).
What are some of the property amenities at Zuri by Fassbind?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Zuri by Fassbind?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Zuri by Fassbind?
Conveniently located restaurants include Elmira Fine Dining, Brisket Southern BBQ & Bar, and Restaurant Limmathof.
Are there opportunities to exercise at Zuri by Fassbind?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Zuri by Fassbind?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Zuri by Fassbind?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Zuri by Fassbind?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Zuri by Fassbind?
Many travellers enjoy visiting Lindenhof Hill (2.3 km), Liebfrauenkirche (2.0 km), and Platzspitz (1.7 km).
Is Zuri by Fassbind accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.