ACASA Suites
Binzmuehlestrasse 72, Zurich 8050 Switzerland
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US$188
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US$188
US$150
Hotels.comUS$183
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#53 of 144 hotels in Zurich
Location
Cleanliness
Service
Value
Travellers' Choice
As an award-winning boutique apart hotel - ideally located between Zurich airport and the city - we offer you spacious hotel rooms, suites, and serviced apartments for your short or long stay in Zurich. Parking spaces and charging stations are at your disposal, as well as our restaurant, fitness and spa area with view into the green garden oasis.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Spa
Paid private parking on-site
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Wine / champagne
Massage
Steam room
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Trendy
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
70Somewhat walkable
Grade: 70 out of 100
49Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
Binzmuehlestrasse 72, Zurich 8050 Switzerland
Name/address in local language
Getting there
Car HireSee all Zurich car hire
200Reviews8Q+A13Room tips
Reviews
Traveller rating
- 137
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- 8
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Most Recent
From check-in to checkout I could not fault this hotel - fantastic staff, the room was the most comfortable in a hotel every, proper light switch's, not complicated, excellent block out blinds, heavenly bed, and a large TV with plenty for English channels - walk in shower that worked. Very cool restaurant and lounge with a small but well equipped gym. Perfect position with a big Co Op across the street and a short walk to the train station. Pay no attention to the review about the staff, they were fantastic, I even found the housekeeping staff most helpful.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
Room Tip: Unlike other hotels, the rooms are quiet, 307 was a great room at the end of the hall
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Acasa is good, except for no working room thermostat. My group of 10, had five rooms. All five rooms were uniformly warm but the wall thermostat only controls the fan speed. All five rooms had to open the top window to cool off the room. The bottom windows had the handles removed, so they could not be opened. Those windows would have been opened too if there was a handle. All 10 of us got to hear Zurich emergency services doing their job at night. Plus the curtains had to be open to cool off the uncomfortably warm room. The warm room temperature was uncomfortable.
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Date of stay: October 2022Trip type: Travelled with friends
Value
Location
Service
Room Tip: If room temperature is important, do go to Acasa hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Quiet, but close to the airport and city. Good fitness facility, friendly staff, nice garden restaurant. I appreciated the privacy booths in the lobby area which meant I didn’t have to work from my hotel room the whole day.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Csendes, Guest Services / Front Office at ACASA Suites
Responded 3 Jul 2022
Dear Escape54427 It was our pleasure to welcome you to the Acasa Suites. Our main goal is to fulfil the wishes of our guests individually and in the best possible way. We are pleased that you enjoyed your stay and thank you for your good evaluation. We are looking forward to welcoming you shortly at our property. Sincerely Your Acasa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Attila Csendes maybe the previous review was not very clear to you. You have a staff that's been very aggressive towards customers staying at the hotel. It's not something I've ever experienced before. And just to be absolutely clear, the dog peed outside the hotel which claims to be dog friendly and in fact you charges extra for it. I wonder how busy you've been over the last couple of years. It seems you've conveniently chosen to ignore the bad reviews about staff behaviour. Which seems to be a recurring theme here.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We got off the the taxi and my dog peed on the side of the building entrance. There was a man standing by the entrance, had no idea who he was. he started shouting straight away. I didn’t expect someone talking to me like this. “of course I would love to have time to take me dog further to do her business, unfortunately it already happened ” I told him. But instead of stopping the conversation this man became verbally aggressive and started harassing me. He literally was shouting! I asked him who is he and why does he think it’s appropriate to scream at the customers. he didn’t want to say at first who he is, then said that he is a night manager, Domenic. Then he started intimidating and asking what is our room number. I had to lock my room , cause it became really scary. next morning we complained about his behaviour to manager Jasmine, which told absolutely nothing except that he works here 2 years. And I felt like it’s a valid reason to work more then 2 years to shout and be aggressive at people, is it? I got very upset and it absolutely ruined the experience of staying there. I hope you can provide your staff with some training on how to manage their anger and address issues. Best Irene…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Csendes, Gästeservice/Empfang at ACASA Suites
Responded 23 Jun 2022
Dear Iryna In the best interest of our guests, our staff are asked to ensure the highest health and hygiene standards throughout our hotel. As you can see from our numerous other guests reviews, Acasa Suites prides itself on the friendliness and professionality of its staff. We are sorry if you feel that our staff member’s reaction to your dog’s behaviour did not reflect this. Kind regards, Your Acasa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great time staying here for a couple of evenings. The rooms were super clean and came with a convenient kitchenette for breakfast, complete with cooking equipment. One of the best parts about the hotel is its proximity to the train station, which gets you into the main train station in 5 minutes and the airport in 10.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Csendes, Guest Services / Front Office at ACASA Suites
Responded 14 Jan 2022
Dear adrianmrocks Thank you for your detailed review. We are very pleased to hear, that you enjoyed your stay's with us. We are happy to share your excellent feedback with our employees. We look forward to welcoming you again soon and remain with Kind regards from Switzerland Your Acasa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in Acasa suites for a week by myself. I was working remote and the suite was perfect. I had an office table I could work at (with USB ports) and a kitchen I could make lunch at and the bathroom was *chefs kiss* - great waterfall shower and a full length mirror. Only thing I would improve would be turning down the heating (but the windows open so you can cook the room yourself).
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Csendes, Guest Services / Front Office at ACASA Suites
Responded 31 Dec 2021
Dear I1069IRisabellas, Thank you for your great detailed review. We are very pleased to hear, that you enjoyed your stay's with us. We are happy to share your excellent feedback with our employees. We look forward to welcoming you again soon and remain with Kind regards from Switzerland and a happy new year Your Acasa team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very convenient to get to from Zurich Airport. We arrived late and just wanted to overnight before collecting the car. Everything went very smoothly, room was in a perfect state, staff all very friendly and efficient,
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Csendes, Guest Services / Front Office at ACASA Suites
Responded 31 Dec 2021
Dear SACycleTourist It was our pleasure to welcome you at the Acasa Suites in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay, and thank you for the excellent review. We are already looking forward to your next visit to the Acasa Suites. Best Regards from Zurich and a happy new year Your Acasa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Both the location and the suite itself are lovely. We were upgraded for booking direct with the hotel, which is always nice. The hotel is very trendy and modern, with lots of nice touches. It is located a very easy walk from the Oerlikon station and an even shorter walk to a larger supermarket. There are also a number of great restaurants nearby just south of the Oerlikon station. The current breakfast structure was a bit inefficient due to Covid, and we were left sending food as they did not read the paper that is filled out by 9pm the night prior. There is also a nice sauna, but only if you can get one of the 4 or 5 reservations available each day.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Thoma, Revenue Management at ACASA Suites
Responded 27 Aug 2021
Dear AlexBuckFL It was our pleasure to welcome you at the Acasa Suites in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay, and thank you for the good review. We are already looking forward to your next visit to the Acasa Suites. Best Regards from Zurich, Your Acasa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this lovely hotel for 2 nights in August due to a flight cancellation. What could have been a nightmare turned into two great days in Zurich. The hotel has a brilliant location and is very well designed, modern and spotlessly clean. The staff were super friendly also (not always the case in Switzerland). I was very lucky with the weather, so was able to eat breakfast outside in their beautiful garden, so peaceful. I would very happily return!
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Thoma, Revenue Management at ACASA Suites
Responded 26 Aug 2021
Dear Mary D, It was our pleasure to welcome you at the Acasa Suites in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay, and thank you for the excellent review. We are already looking forward to your next visit to the Acasa Suites. Best Regards from Zurich, Your Acasa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$168 - US$254 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
141
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Claim Your ListingACASA SUITES (S̶$̶5̶0̶3̶) S$220: UPDATED 2022 Hotel Reviews, Price Comparison and 167 Photos (Zurich, Switzerland) - Tripadvisor
Frequently Asked Questions about ACASA Suites
Which popular attractions are close to ACASA Suites?
Nearby attractions include MFO-Park (0.3 km), Market Oerlikon (0.5 km), and Laderach Chocolatier Suisse (0.3 km).
What are some of the property amenities at ACASA Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ACASA Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ACASA Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ACASA Suites?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to ACASA Suites?
Conveniently located restaurants include Dapur, Indonesian Plantbased Restaurant, Kai Sushi Oerlikon, and Namaste Oerlikon.
Are there opportunities to exercise at ACASA Suites?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at ACASA Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ACASA Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at ACASA Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Arabic.
Are there any historical sites close to ACASA Suites?
Many travellers enjoy visiting Platzspitz (3.8 km), Liebfrauenkirche (3.8 km), and Zunfthaus zur Meisen (4.9 km).