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Talstrasse 1, Zurich 8001 Switzerland
3 people are viewing this hotel
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US$1,017
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Free cancellation until 17/12/22
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US$1,017
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Free cancellation until 17/12/22
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US$924
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Free cancellation until 15/12/22
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Booking.comUS$1,014
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Traveller (678)
360
Panoramas (11)
Room & Suite (520)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 145 hotels in Zurich
Location
Cleanliness
Service
Value
Travellers' Choice
The Baur au Lac has the discerning tastes of its guests to thank for the leading position it has maintained for more than 175 years in the international luxury hotel industry. Set in its own park, the hotel enjoys a unique location overlooking the lake and the Alps - and yet is still but a few minutes' walk from the Paradeplatz financial district and the Bahnhofstrasse, Zurich's celebrated shopping high street. While offering the ultimate in comfort and privacy, the rooms and suites have been equipped with every, yet hardly noticeable technical refinement. The large marble bathrooms with heated floor and daylight match up to the highest demands of comfort, design and equipment.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Wifi
Fitness / spa changing rooms
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Children's television networks
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Makeup services
Manicure
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Flatscreen TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Classic
Languages Spoken
English, French, Russian, Spanish and 3 more
1024Reviews6Q+A95Room tips
Traveller rating
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Time of year
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Popular mentions
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Most Recent
James1962186338 wrote a review Nov 2022
London, United Kingdom76 contributions169 helpful votes
I feel caught in an Orwellian nightmare. I have reviewed this hotel five thousand times, never less than five stars and yet, and yet, I keep being asked to review it again. Please, sheathe your sword! Abate from these requests! What more can I add? The concierge recognised me? Of course he did! I am extremely attractive and charismatic though, occasionally, recognised as a younger Elton John who is not extremely attractive…….
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David C wrote a review Oct 2022
Barcelona, Spain182 contributions90 helpful votes
Baur au Lac, after 3 years of visiting Zurich at least twice a year, has become our home away from home. Hard to say why, it is as simple as feeling treated naturally with true kindness and interest in our wellbeing.
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: Never select a room facing Talstrasse. It is extremely noisy as drivers of high-end cars make...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Baur au Lac Baur au Lac, Owner at Baur au Lac
Responded 31 Oct 2022
Dear J8748CSdavidc Thank you very much for taking the time to leave us a review here on tripadvisor. We are thrilled and delighted to read that you enjoyed your time with us and will forward your kind words to our team. We really hope to welcome you again soon and wish you until then all the best. Your Baur au Lac team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mazen A wrote a review Oct 2022
Jeddah, Makkah, Saudi Arabia1 contribution
Very hospitable staff. The room was luxurious and the bedding was top quality. The room service is super fast with great quality. Air conditioning was not cooling and though I had a manager look at it, I had a very warm night's sleep!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mazen A wrote a review Oct 2022
Riyadh, Saudi Arabia96 contributions60 helpful votes
A very elegant experience. Despite a gap in communication on airport pickup, the staff capably mitigated the situation. Very comfortable bed with luxurious linen. The room service were Swiss accuracy and quality. A highly recommended hotel.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Baur au Lac Baur au Lac, Owner at Baur au Lac
Responded 31 Oct 2022
Dear MazenA897 first of all we would like to thank you for your review. We are thrilled to read, that you enjoyed your stay with us at the hotel and that you appreciated our precious team. We are always pleased to hear our guest’s feedback, which helps us to continuously improve. We are constantly striving to go beyond our guests expectations. Therefore, we hope that we will have the opportunity to welcome you back soon and to convince you of our full potential. Best wishes from Baur au Lac
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicky W wrote a review Oct 2022
1 helpful vote
I have stayed at the Baur Au Lac multiple times over the years. It had always been such a pleasure to be there because the service had been flawless in all respects. I just returned to the hotel for the first time since Covid and I am sad to say that the standards have slipped. While the team at the front of the house - drivers, concierge, front desk, restaurant staff - are still first rate, the housekeeping services have been a great disappointment. For every day during my stay (three days so far), I have had to ask for my mini bar to be replenished, and for soap and shampoo to be regularly replaced. In a hotel the caliber of the Baur Au Lac, I should not have to ask for these things to be done. Today, the third day of my stay, I called housekeeping at 8:15 am and requested that my room be serviced by 2:00 pm. When I returned to the room at 2:30pm, it had not been touched. I then called housekeeping and asked them if they could clean my room by 3:30 pm and was told that would not be a problem. However, when I returned to my room at 3:30pm, it was still not cleaned. I spoke to housekeeping again, and was told they would now start to clean my room. I am typing this while sitting on the patio of the hotel, as I am waiting for them to clean my room. After a long day of meetings, I just wanted to return to a clean room. Instead, it has been an afternoon of frustration. I am very disappointed.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Malika Furqan wrote a review Oct 2022
4 contributions2 helpful votes
It’s a beautiful, historic hotel that overlooks Lake Zurich. The location is perfect because of its proximity to the old town. The rooms are spacious and beautiful. The sitting area on the ground floor and the breakfast room were both absolutely gorgeous. The staff were very courteous and helpful.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Baur au Lac Baur au Lac, Owner at Baur au Lac
Responded 31 Oct 2022
Dear Mickeyadventures We are delighted to hear that you enjoyed your visit with us at the Baur au Lac. Thank you very much for taking the time to provide us with your feedback; we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BambinaRosa wrote a review Oct 2022
Lucerne, Switzerland279 contributions173 helpful votes
It's always a huge pleasure to stay at Baur au lac. I live in Switzerland but sometimes spend a weekend at Baur au lac. I wanted to give special thanks to the outstanding service from the room service team on this particular trip. I had some special needs for my room and they were most accommodating!!! Thank you Lotfi, Lionel, Sirinapa, and all the team for your most attentive service!!! Everything else was great too!!! Thank you. The only thing that is challenging at Baur au lac is the wine list. It probably has the most inflated prices for wine of any hotel in Switzerland. For someone who enjoys good wine and prefer to drink water as opposed to mediocre wine, this can be very challenging. Thanks again for a lovely stay.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Baur au Lac Baur au Lac, Owner at Baur au Lac
Responded 31 Oct 2022
Dear BambinaRosa On behalf of the entire team, we would like to thank you very much for taking the time and sharing your review with us. We are delighted to hear that you enjoyed your visit with us at the Baur au Lac. On the other hand, it is sad to read that we did not meet your expectations regarding our wine list. Therefore, we hope that we will have the opportunity to welcome you back soon and to convince you of our full potential. Best wishes from Baur au Lac
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JonShack wrote a review Sep 2022
30 contributions45 helpful votes
Excellent service, fantastic rooms and very attentive staff. Always stay here in Zurich at the end of a trip. Rooms are well appointed and bed is fantastic. Breakfasts are the highlight for me. Close to all shops and restaurants and everything in walking distance
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Baur au Lac Jescu, Owner at Baur au Lac
Responded 28 Sep 2022
Dear Guest We are delighted to hear that you enjoyed your visit with us at the Baur au Lac. Thank you very much for taking the time to provide us with your feedback. We will happily share your kind words with our team and hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed H wrote a review Sep 2022
1 contribution
+1
We had a wonderful, romantic, stay at the Baur au Lac. The condition of the hotel and its rooms was fantastic and elegant. The service was top-notch and accommodating. The proximity to the tram lines made getting to and from the airport a breeze. We greatly appreciated the beautiful garden of the hotel, which was a nice private retreat from the bustle of the city.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: We found it very easy and quick to take the city tram to the hotel from the Zurich HB.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Baur au Lac Jescu, Owner at Baur au Lac
Responded 28 Sep 2022
Dear Ed H On behalf of the entire Baur au Lac team, we would like to thank you sincerely for the feedback you have provided us with regarding your recent stay at the Baur au Lac. We are thrilled to read your words and will for sure forward the feedback to our team. We are looking forward to welcoming you back soon at Baur au Lac!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nmk63 wrote a review Sep 2022
Dubai, United Arab Emirates97 contributions89 helpful votes
We had a wonderful stay in this hotel although we had requested a good view but unfortunately we were given two connecting rooms on the 1st floor with literally no view and due to the construction going on we were shown another room but was directly facing the construction site and had no shower room only a bathtub. plus the layout of our room was not practical for us. but nevertheless the service of the entire hotel staff was outstanding . the breakfast was good quality healthy breakfast and the ambience was superb in the beautiful garden. The driver who picked us up from the airport Khalid was a wonderful and extremely helpful gentleman. Honestly even the doorkeepers and the housekeeping staff all were super helpful . We loved our stay and will opt to come back hopefully to a better view room.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Baur au Lac Jescu, Owner at Baur au Lac
Responded 21 Sep 2022
Dear nmk63 thank you for taking the time to share your personal experience during your recent visit to the Baur au Lac. We value our guests' honest feedback, as we see it as an opportunity to constantly improve our service. We are very sorry that not all your expectations could be met. As the Baur au Lac is located in the heart of Zurich, it is unfortunately possible that there may be visual and noise disturbance due to neighbouring construction sites. Rooms facing the hotel's own park, the green inner courtyards and the Schanzengraben are usually less affected. Our reservation team will be happy to advise you personally on your next booking in order to find the ideal solution for you. We are happy to hear you were satisfied with the service at our hotel and will for sure forward your feedback to the team. Thank you again for your review and we hope to welcome you back to the Baur au Lac soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$752 - US$1,061 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
baur au lac zürich
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
119
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BAUR AU LAC: UPDATED 2022 Hotel Reviews, Price Comparison and 1,135 Photos (Zurich, Switzerland) - Tripadvisor

Frequently Asked Questions about Baur au Lac
Which popular attractions are close to Baur au Lac?
Nearby attractions include Maurice de Mauriac (0.4 km), Lake Zurich (0.4 km), and Limmat (0.4 km).
What are some of the property amenities at Baur au Lac?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Baur au Lac?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baur au Lac?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Baur au Lac?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Baur au Lac?
Conveniently located restaurants include Haus zum Rüden, Restaurant Pavillon, and Zunfthaus zur Waag.
Are there opportunities to exercise at Baur au Lac?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Baur au Lac have airport transportation?
Yes, Baur au Lac offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Baur au Lac located near the city centre?
Yes, it is 0.8 km away from the centre of Zurich.
Are any cleaning services offered at Baur au Lac?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Baur au Lac?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.