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Baur au Lac

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#4 of 139 Hotels in Zurich
Certificate of Excellence
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Baur au Lac
Baur au Lac
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608 Reviews from our TripAdvisor Community

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Showing 401: English reviews
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

The hotel is located by the lake with beautiful grounds for the guests to enjoy. It is situated just a few minutes from Bahnhofstrasse for shopping enthusiasts. There are lots of restaurants near the hotel. The room decors are beautiful. It's one of the best hotels in Zurich for sure.

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Helpful?
Thank AnikaAli
Solnhofen, Germany
Reviewed 1 week ago

Baur au Lac exceeded our expectations. A grand dame among the best of the best. The service is superior delux. Exceptional staff, facilities, Dining and location. We went for a low key birthday celebration and the staff made it most memorable. Thank you. We can't wait for an excuse to visit again!

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank whitedeer
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear whitedeer, First and foremost we would like to thank you for having taken the time to write about your recent stay at the Baur au Lac. Ever since Johannes Baur first opened the hotel in 1844 a personal and first-class service has been one of our top priorities. Therefor it makes us incredibly happy, that you were fully satisfied...

Reviewed 1 week ago via mobile

Highest Zurich classic. Combination of old time and today. Always keep it's high standarts. The lobby bar has limited spirits. No big deal. No need to say how the hotel is clean. The most important thing for us is that you can smoke in your room.

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Helpful?
Thank kocatas
Ludlow, United Kingdom
Reviewed 2 weeks ago

Everything in this historic hotel is what you would expect. Beautiful building, impeccable courteous staff and a superb location. What a pity breakfast was such a let down. Went three times during our stay and each time it was the same. No one to greet on arrival, waiting around until someone decided to attend to us. Then when taken into...

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Helpful?
Thank p35
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear p35, Thank you very much for having taken the time to write about your recent stay and to share with us your experience. Ever since Johannes Baur first opened the hotel in 1844 a first class service has always been one of our top priorities. Therefore we would like to thank you for pointing out the shortcomings during your...

Doha, Qatar
Reviewed 2 weeks ago via mobile

We had the best afternoon tea experience at Le Hall at hotel Baur Au Lac , thanks to the exceptional service of Kristian Panzer he was the best , we are definitely coming back. I'm a photographer , travel and food blogger from Qatar find me @MKAA20014 or on my snapchat mona_mkaa20014

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Helpful?
Thank mona_mkaa20014
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear mona_mkaa20014, Thank you very much for your recent visit to the Baur au Lac and for sharing your lovely words with us. We are very happy by the kind words you find about our afternoon tea and it makes us more than happy to hear that you fully enjoyed your tea time with us. Rest assured that we will...

new york
Reviewed 3 weeks ago

The Baur Au Lac is a grand hotel in the classic tradition. Elegant, with immaculate service delivered perfectly but also with warmth. The rooms are beautiful. The location is lovely. Everything in central Zurich is in walking distance and the lake is out the front door for a run or walk.

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Helpful?
Thank lenorenewyork
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear lenorenewyork, Thank you very much for having chosen the Baur au Lac for your stay in Zurich and for having taken the time to write these wonderful lines. We always feel very flattered whenever we get feedback like yours and we are glad to hear that you enjoyed your stay with us. We are looking forward to welcoming you...

London
Reviewed 3 weeks ago via mobile

Stayed for a night on business January 2017. Bedroom (a double) near-perfect, the only major gripe being terribly noisy air conditioning, which came on fitfully during the night and sounded like someone turning on and off a giant hairdryer. The aircon isn't really needed in winter so I'd advise leaving it off, and perhaps staying elsewhere mid-Summer. Other moans: no...

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Helpful?
Thank GeorgeGordon
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear GeorgeGordon, First and foremost we would like to thank you for having taken the time to share with us your experience. Ever since Johannes Baur first opened the hotel in 1844 a first class service has always been one of our top priorities. Therefore we would like to thank you for pointing out the various shortcomings during your recent...

Reviewed 4 weeks ago

Hard to beat the renowed elegance at this hotel. The service and food leaves nothing to be desired. The lobby had been redesigned and upgraded, a neccessary step to keep up with time maybe, but the old lobby was even more elegant in my opinion.

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank 904andersg
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear 904andersg, Thank you very much for having taken the time to write about your recent stay at the Baur au Lac. It makes us very happy to learn, that you were fully satisfied with your stay with us. "If we want everything to stay as it is, we must allow everything to change." -Giuseppe Tomasi di Lampedusa-. True to...

Arabian Gulf
Reviewed 4 weeks ago

Great location. You can walk anywhere. The service is excellent especially the concierge who can help you arrange anything you need. Breakfast is excellent-fresh croissants and delicious eggs. I won't stay anywhere else.

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Helpful?
Thank iloo
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear iloo, First and foremost we would like to thank you for having stayed with us and for having taken the time to write about your experience. It makes us very happy to learn, that you fully enjoyed your stay in Zurich. Did you know, that in 1844, when Johannes Baur first opened the hotel, we were the first hotel...

Hamilton, Bermuda
Reviewed 4 weeks ago

Having stayed at the Baur au Lac at least 30 times in the past 30 years, the latest being January 2017, I can safely say that the Baur au Lac runs with the effortless perfection of a fine Swiss watch. Everything, but everything, always works beautifully. The staff can't do enough. The food in its Rive Gauche Restaurant is outstanding,...

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Helpful?
Thank LeeBermuda
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear LeeBermuda, Thank you very much for having taken the time to share your warm words and for having stayed with us. A returning guest is probably the best compliment we could get. It makes us sincerely happy, when our guests leave with such a positive feeling and it motivates us even more to strive for the best every day....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Baur au Lac has the discerning tastes of its guests to thank for the leading position it has maintained for more than 170 years in the international luxury hotel industry. Set in its own park, the hotel enjoys a unique location overlooking the lake and the Alps - and yet is still but a few minutes' walk from the Paradeplatz financial district and the Bahnhofstrasse, Zurich's celebrated shopping high street. While offering the ultimate in comfort and privacy, the rooms and suites have been equipped with every, yet hardly noticeable technical refinement. The large marble bathrooms with heated floor and daylight match up to the highest demands of comfort, design and equipment. ... more   less 

Additional Information about Baur au Lac

Address: Talstrasse 1 | 8001 Zürich, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $770 - $1,385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Baur Au Lac zürich
Hotel Style:
#2 Business Hotel in Zurich
#4 Romantic Hotel in Zurich
#4 Luxury Hotel in Zurich
#5 Family Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Baur au Lac staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Canal-view rooms along the river are quiet and offer balconies”
  • view from our room's balcony looking over the river/canal toward the lake
 of 5 bubbles Mark1515, 30 Dec 2016 | Read review
“if you can get a room with a view of the lake that would be special”
 of 5 bubbles renee2014, 28 Dec 2016 | Read review
“If you are a Leaders Club member you may or may not get your benefits”
 of 5 bubbles SBF2, 15 Dec 2016 | Read review
“If you want to pay more, get one of the few rooms with lake/harbor view”
 of 5 bubbles Riosupermom, 13 Dec 2016 | Read review
“lake view rooms are suite. if u are not staying in a suite room, 4th floor city view is OK.”
 of 5 bubbles mkaraman2016, 1 Nov 2016 | Read review
5 of 5