We loved it here… the location was a easy 10 minute walk from the main train station. There are lots of restaurants nearby… try Holy Cow Gourmet Burger Co., which was excellent. The rooms were clean and the bed was comfortable. Top floor rooms have beautiful rooftop views which we really enjoyed. Items in the minibar we’re free! And if you skip housekeeping, you can get a bottle of wine! Unfortunately, the free ice cream I had read about, is only offered in the summer. Their breakfast offerings were plentiful… Fresh bread, salmon, cereal, eggs, pastries, and more in a beautiful crypt like setting. The reception staff could not have been more helpful… Special shout out goes to Rebecca and Shaila! This is a good choice and good valued hotel within easy walking distance of the river and lots of beautiful Old Town Zurich sights!…
I must give very high praise for the friendly and professional hotel representative named Shaila,who was so enthusiastic and bubbly… a First Class representative of the hotel. When I checked out, the morning of Sept. 18/22 the front desk fellow was loudly talking to himself. He handled the checkout properly, however, he was not a pleasant gentleman at all; a bit creepy actually.
Even by major city European standards, the room was exceptionally small. The bed was smaller Thaler than a single; essentially a child’s bed. The radiant heat wasn’t working. Front desk clerk recognized and brought a small portable heater to roo. Still I repaired 4 days later at checkout . Other than good location, this property is very fully priced.
A small family run hotel, clean and modern with very friendly staff. Between August/September, we stayed at this hotel three times while exploring Switzerland. Very good location, close to Altstadt and the Main Train station. Good breakfast was included. Recommended.
The best hotel I ever been to, great Staff and great food. Would recommend to anyone! The girl on reception was fantastic! Great bussines trip with pleasure. Hope to see you again! Room service was also great!
Avoid room 406. This was one of the strangest room experiences I've ever had. When you open the door to the room, you enter directly into the toilet and shower! You literally walk through the toilet to get to your bed. Another reason to avoid room 406 is the temperature. It's right under the roof of the building and there is no airconditioning, only a small fan on the desk is provided. It gets very hot even in August. The shower seems newly renovated with new fittings but the water pressure is very weak. The overall service and breakfast is ok. WiFi was slow now and then.
The Best Western Plus Hotel Zürcherhof is a small inventory hotel (book early to avoid disappointment) and it is located in the historic old town of Zurich, a stone throw away from the Bahnhofstrasse main shopping district and the main Train station. I particularly love the hotel’s service and amenities. At the lobby, they have complimentary snacks, Ice Cream and bottled water (both sparkling and still) and I feel that they are really very hospitable and generous. I observed that they do have a lot of repeated customers which is a strong testament they did the right thing. My room is a triple room which comes with a King size bed and a Single Bed. Very functional, whatever things that you require it comes with it. A complimentary minibar comes with 2 bottle of beer, 2 bottle of Coke and 2 bottle of water. It also has a Coffee and Tea making facilities as well. The service is excellent. Very courteous and attentive. Truly they exemplify their Swiss Hospitality. My room comes with Breakfast which is a plus point as well as any meals can be expensive in Switzerland. It comes with a few hot dishes plus all the cold cuts, yogurt and bread, juices and coffee/tea served in a very typical Swiss Restaurant. In short, it is a wonderful stay in Zurich, great location, great service, great inclusion.…
Stayed here for 4 nights in June, 2022. Want to give a long distance complement to both Rebecca and Panayotis who were both excellent. Cheerful, full of good advice and helpful in all respects. Have to complement the management on having staff of this caliber. Location was as good as it gets. Restaurants all around, and a few blocks to the river. Room was quite good although without A/C and in a heat spell, that was not comfortable. Armand, Vallejo, California
The hotel was clean. There is no AC so keep that in mind if you go during the summer. They do have fans in the rooms. The bed was comfortable and the items in the mini fridge were complementary. The blackout curtains didn’t cover the windows all the way. There was a gap like maybe there had been 4 curtains but one was removed and not replaced. The breakfast also had a sign that said they had gluten-free bread upon request but when we asked the had no options available. Overall it was a nice hotel and I slept pretty well.
We had one of the best hospitality in Switzerland. The rooms are well equipped with all the facilities you need for the stay. Rebecca at the front desk was soo helpful in everything we asked her for. Breakfast spread was not big but was sufficient and quality of food and interior was top notch.