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What is Travellers’ Choice?
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About
#39 of 300 hotels in Zurich
Location
Cleanliness
Service
Value
Travellers' Choice
Das moderne Vier-Sterne-City-Hotel erstrahlt direkt an der Limmat, neben dem Hauptbahnhof Zürich. Business-Gäste schätzen neben allen Vorzügen dieses Business-Hotels den direkten Anschluss in alle Quartiere und zum Flughafen Zürich-Kloten sowie die zwei modernen Seminarräume im Hause, mit allem Komfort und Service. Städtebummler begeistert die Nähe zur Bahnhofstrasse, der berühmtesten Shoppingmeile Zürichs, zur belebten Altstadt Niederdorf, zum Landesmuseum, zum Kunsthaus, zur Oper, dem Unispital, ETH und Universität – alles in wenigen Schritten erreichbar. Der wunderschöne Zürichsee lädt zu herrlichen Spaziergängen oder einer Schiffsrundreise ein. Das Central Plaza – das zentralste Hotel für Business und Urlaub in Zürich.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
River View
Languages Spoken
English, French, Russian, Spanish and 7 more
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
244Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
Central 1, Zurich 8001 Switzerland
Name/address in local language
E-mail hotel
Getting there
Zurich Central Station4 min
Car HireSee all Zurich car hire
496Reviews13Q+A78Room tips
Reviews
Traveller rating
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Most Recent
We had an amazing night - we had drinks, then dinner and then drinks again. The food was delicious and the live music was the cherry on top! The staff was super nice, especially Alicia and Giulia - we are definitely coming back!!!
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 2 days ago
Dear Lucia Thank you for your wonderful review. We're thrilled to hear that you had an amazing night with drinks, dinner, and live music. It's fantastic to know that our staff, especially Alicia and Giulia, contributed to making your experience memorable. We look forward to welcoming you back for another fantastic time! Kind regards Franziska Kläy Management Assistant Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
A great experience. Comfortable room with a balcony. The fed was excellent with breakfast served at the weekend until 12. Other hotels take note! The service from all the staff was exceptional. Thank you one and all.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 31 Mar 2022
Dear Richard Many sincere thanks for choosing our hotel and for your great review. We are pleased that we were able to fulfill your request for a balcony. Thank you so much for your motivating words - I'm happy to inform the entire team. We look forward to welcoming you again. Kind regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived at the Central Plaza Hotel in Zurich, we were enveloped in a feeling of genuine warmth and exceptional service. Despite the grandeur of its surroundings, it was the hotel's attentive staff that truly made our stay memorable, particularly Daria, whose kindness turned our discomfort into relief. After noticing our sniffles and overall malaise, Daria went above and beyond, preparing a soothing ginger tea that provided much-needed comfort. This thoughtful gesture was a simple yet profound representation of the hotel’s dedication to guest care. The Central Plaza isn’t just a place to stay; it’s a place where you feel seen and cared for. Every corner of the hotel reflected the high standards of cleanliness and hospitality, but it was the personal touches like Daria's that set this establishment apart. I highly recommend the Central Plaza Hotel to anyone visiting Zurich, and when you do, know that you're in the most capable and compassionate of hands. I forgot to mention that they set up a hair appointment for me within minutes. Love the staff at this hotel AND their tomato soup is better than mine…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Its very centrally located . The restaurant is so - so . I ate better food elsewhere but the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 3 weeks ago
Dear Guest Thank you for sharing your positive experience with us! We're delighted to hear that our hotel's convenient location, cleanliness, and amenities, including the coffee machine, safe, and even an umbrella, contributed to an excellent stay. It's great to know you enjoyed the comfortable bed, pillows, and the bonus of a sun screen in the room. We're pleased that you found our breakfast offerings to your liking, and we appreciate your kind words about our central location. Should your travels bring you back to Zurich, we look forward to welcoming you again at our hotel. Kind regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Perfect location right across from train station, which is a shopping mall as well. You can get to any part of Switzerland from here. Room 319 was a bit larger than most EU rooms and had balcony facing the river. Which was a great view. Front desk was very helpful as the sink faucet malfunctioned (no fault of hotel). They immediate investigated and switched our room from 318 to 319. All good but rooms were par, except 318 had a tub. We were fine with showers so all was good. All in all the hotel is a winner. A real highlight was Daria who is a hospitality student working as a server in the restaurant. On day 1 of our 4 days in Zurich my wife and I can down with a terrible heard cold and stayed inside all of day 2. We ventured out on day 3 to the Rhinefalls. Upon returning to the Central we stopped for lunch. Daria saw that we were struggling and made us ginger, lemon and mint tea. Not on the menu at all. She also recommended the tomato soup, which is. Now my wife prides herself on her tomato soup. She took one spoon full and confessed this soup was better than hers. Words I never expected to here. If your going to Zurich try the Central Plaza you will not go wrong.…
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: If your going to Switzerland be prepared for sticker shock. This is not a budget destination. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 3 weeks ago
Dear Guest Thank you for taking the time to share your experience at Central Plaza in Zurich. We're thrilled to hear that you enjoyed the perfect location, spacious room with a balcony overlooking the river, and the helpful front desk staff. We appreciate your understanding regarding the room switch and are delighted that it didn't impact your overall satisfaction. It's especially heartening to hear about the exceptional service provided by Daria. We're proud to have her as part of our team, and we'll be sure to pass along your compliments. We're glad she could make your stay memorable by going above and beyond with the special tea and her restaurant recommendations. We look forward to welcoming you back to Central Plaza on your next visit to Zurich! Best regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of the Best experience ever I have. I have been to traveling across the world around the year. This is first time after almost 15years, experienced Personal Touched service at Restaurant in B/F. My 7years old son feeling not well Mr.Gani a staff in Restaurant go beyond his level and made a warm water ginger tea (WHICH MADE MY AND FAMILY A DAY CAUSE THATS THE BEST MEDICINE FOR SON) A guy AKIL provided warm water where he noticed kid can't drink only warm water before we asked he provide normal water the way he served I felt like a family feeling. WIRAWAN a lady who feeds us like everything and helped me to get a personal noodles on demand of my son Lovely. Best Team lead MS.CHRISTINA Wow! Smile and serving all family with personal touch. I am writing this feedback because of me and my family feels personal great touch.Thank You So Much Team Central Hotel Zurich first day of vacation and made whole vacation great. Regards, AV…
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 4 weeks ago
Dear AV, Thank you for sharing your wonderful experience with us! We are delighted to hear that you had one of the best experiences ever at our restaurant during breakfast. It's heartwarming to know that our team went above and beyond to make your 7-year-old son feel better, especially Mr. Gani who prepared the ginger tea, which was just what your family needed. We truly appreciate your kind words about Akil and Wirawan, and we're thrilled that they made you feel like part of the family. It's also fantastic to hear that our team lead, Ms. Christina, left a lasting impression with her smile and personal touch. Your feedback means a lot to us, and we're so glad that we could contribute to making your first day of vacation and the entire trip a great one. We would be more than happy to welcome you back. Kind regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall great hotel! The location was perfect, right on the river and a block from the mail train station. Close to shopping and restaurants as well. Has a nice bar at night too. Staff was nice and accommodating. Room was good, we were at the very top with a pull out bed for my son, the room had attic type ceilings but it was big enough for us.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 4 weeks ago
Dear Jess Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great stay at our hotel and that you found the location perfect for your needs. We're glad you enjoyed the proximity to the river, the main train station, shopping, and restaurants. It's great to know that you also had a pleasant experience with our staff and enjoyed the hotel bar in the evenings. We appreciate your kind words about the room and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is 5mins walk from the train station and literally 2mins from lots of bars and restaurants. The hotel looks great from the outside and our room didn't disappoint either. It was very clean and had everything we wanted such as a coffee machine, safe, toiletries and even an umbrella. The bed was large and comfortable as we're the pillows, there was a sun screen at the window which was a bonus in the morning. Breakfast was good with a good choice of cereal, yogurts and you could also have fried eggs/bacon or a very nice omelette. All in all a very good stay and as its central to everything didn't have to stray far except a quick trip to the Lindt factory. If we go to Zurich again will definitely stay in the hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Owner at Central Plaza Hotel
Responded 17 Oct 2023
Dear Guest Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that our central location near the train station and various bars and restaurants added to the enjoyment of your stay. Our team takes pride in maintaining a clean and well-equipped room for our guests. It's wonderful to know that you had a comfortable and restful night's sleep with our spacious bed and pillows. We're delighted that you enjoyed our breakfast offerings and found the variety of cereals, yogurts, and cooked options like fried eggs, bacon, and omelettes to your liking. Thank you for choosing our hotel, and we look forward to accommodating you again. Kind regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beds were amazing according to my family! The pull out coach wasn’t bad either! It was a great location to walk to everything we wanted to see l. Close to train station so no Uber needed. Bar in hotel super nice and piano music! Great time
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Owner at Central Plaza Hotel
Responded 17 Oct 2023
Dear Amanda Thank you for your review. We're thrilled to hear that you and your family had a fantastic time at our hotel. It's great to know that the beds were comfortable and that the pull-out couch met your expectations. We're glad you enjoyed the location in the heart of Zurich and the ambiance of our bar with piano music. We appreciate your kind words and hope to welcome you back for another great stay. Kind regards Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We got off the train and arrived at the hotel by foot less than 5 minutes. The check in was smooth and the staff were professional and friendly. We stayed in the river view room on the 6th floor; tiny yet functional, very comfortable king size bed (European, in U.S would call it Queen size) the room is clean and house keeping did a great job. Old town is five minutes walk from the hotel, which we dined out everyday. The two elevators are tiny, but very efficient and we never had to wait for more than a minute. Everything you needed is nearby, train, tram, restaurant, supermarket, cafe, etc. we thoroughly enjoyed our two nights stay at this wonderful establishment.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Most of the store and shops are closed on Sunday, the lower level of Zurich HB stores are opened...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 26 Sept 2023
Dear Guest Thank you for your review! We're delighted to hear that you enjoyed our convenient location, efficient check-in process, and the professionalism and friendliness of our staff. It's great that you found our river view room on the 6th floor comfortable and functional, with a very comfortable king size bed. We appreciate your compliments on the cleanliness and efficiency of our housekeeping services. Being in close proximity to the old town and having easy access to essential amenities like transportation, restaurants, supermarkets, and cafes is indeed a plus. We're glad you had a wonderful two-night stay with us and hope to welcome you back in the future! Kind regards Franziska Kläy Mangement Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was perfect for our trip to Zurich. Perfect location..train station is across the road and only one stop from airport. There was also a Co-op across the road for water and pack lunches to save money !! The hotel room was lovely..very clean. Window can be opened for fresh air. Breakfast was minimal but you can order some hot food and there are a wide selection of rolls/cereals which suited us fine. Staff friendly and always helpful at reception.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: There is a nice Garden restaurant which we ate at 2 nights
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Central Plaza, Inhaber at Central Plaza Hotel
Responded 26 Sept 2023
Dear Guest Thank you for your kind review! We're thrilled to hear that our hotel was a perfect fit for your trip to Zurich, especially appreciating the convenient location near the train station and its proximity to the airport. It's great that you found the room clean and enjoyed the option to open the window for fresh air. We're glad the extended continental breakfast met your needs with its variety of rolls, cereals, and the option to order hot food. Our team strives to provide a friendly and helpful experience, and we're pleased that you had a positive interaction with our reception staff. We hope to welcome you back for another excellent stay in the future. Sunny regards from Zurich Franziska Kläy Management Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$198 - US$321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel central plaza, central plaza zürich
LOCATION
SwitzerlandCanton of ZurichZurichOld Town
NUMBER OF ROOMS
103
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Claim Your ListingCENTRAL PLAZA HOTEL: UPDATED 2023 Reviews, Price Comparison and 677 Photos (Zurich, Switzerland) - Tripadvisor
Frequently Asked Questions about Central Plaza Hotel
What are some of the property amenities at Central Plaza Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Central Plaza Hotel?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Central Plaza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Central Plaza Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
Are there opportunities to exercise at Central Plaza Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Central Plaza Hotel have airport transportation?
Yes, Central Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Central Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Central Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Central Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Central Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Does Central Plaza Hotel have any great views?
Yes, guests often enjoy the city view available here.