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Hotel Glockenhof

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#22 of 134 Hotels in Zurich
Certificate of Excellence
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405 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Level Contributor
149 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed 30 July 2015

I was lost and I stopped by this hotel and even though I wasn't staying here the staff were incredible. They called me a cab and offered my daughter and I to stay in their comfortable lounge. The hotel looked amazing and I would stay there in a heartbeat when I visit wonderful Zurich again.

Helpful?
Thank kimmmmmmy
Philadelphia, Pennsylvania
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2015

We visited overnight to spend time with my aunt. She booked dinner in the hotel for convenience. The dinner was good but not great. That is the only negative about the hotel. The bedroom was very modern and lovely. Creative use of space. Loved the materials in the bathroom. I asked for a quiet, allergy friendly room and that is... More 

Helpful?
1 Thank Jamalily
Montgomery, Texas
Level Contributor
205 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 30 July 2015

If you're a US Citizen, don't be afraid of the Best Western Brand in Europe. This hotel in particular is a great city-center hotel. Rooms are of ample size. Staff was cordial. Great breakfast each morning. Did not like the shower/tub in the bathroom. Design was not great...and the entire floor was soaked. Bed was comfortable. Had an issue with... More 

Helpful?
Thank CJMTraveler
California
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 July 2015

We feel this is an ideal hotel for Zurich – it's convenient, not overly pricy, and is rather classy. Located just one block from Bahnhofstrasse with all its glitter and the trams, Hotel Glockenhof is an eight minute walk from the main train station (slightly uphill going to the hotel) and about 15 minutes to the Limmat River and the... More 

Helpful?
1 Thank 2SLOTRAVELER
Hong Kong, China
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 July 2015

I highly recommend this hotel which is just next to the main shopping street Bahnhofstrasse with lots of nice restaurants. We arrived just after 8 a.m and were checked in within 30 minutes while enjoying a free drink.Staff were extremely helpful amd efficient in recommending restaurants, arranging transport etc. Rooms were newly refurbished,bright, clean and spacious.The airconditioning, bed and other... More 

Helpful?
1 Thank Elaine W
Sydney, Australia
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 July 2015

Have stayed here several times. Great position in centre of Zurich. Staff always very attentive and friendly. Restaurant and bar good and breakfast included. Pricey but not over the top for Switzerland. Internet in rooms good.

Review collected in partnership with Best Western

Helpful?
Thank Antsyd
Egham, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 July 2015

It was like a bad monty Python sketch - I took a napkin and roll out of the breakfast area and was screamed it several times by a waitress accussing me of a form of theft The other members of staff lacking leadership look on in horror but did little to help. I never got the appropriate apology but credit... More 

Helpful?
Thank scr0406
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Please accept our sincerest apologies for the poor level of service you appear to have received. I have already been informed about the incident I would really appriciate to personally talk to you about this. Please feel free to contact me at any time either under 0041 44 225 91 91 or under Matthias.sutter@glockenhof.ch. I hope we get... More 

singapore
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 July 2015

Rooms were good sized. Bathrooms are new, interesting. Housekeeping was very good. Enjoyed breakfast very much. Centrally located - you can walk everyhwere. A very decent hotel with nice people in it!

Helpful?
Thank kittySingapore
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest I am so glad you enjoyed your stay with us, and that everything met your needs. We hope to welcoming you back in the not too distant future. Matthias Sutter, General Manager More 

Fresno, United States
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2015

Heated tiles in the bathroom floor? Elegant bedding and linens? Yes and yes. And you get champagne at the exquisite breakfast included in the morning, with a great array of food choices. Very friendly concierge. Great location to city center.

Helpful?
1 Thank Michael K
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I am pleased to hear that you appreciated the friendliness of the staff. We hope to have an opportunity of hosting you again soon. Matthias Sutter, General Manager More 

Portland, Oregon
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 July 2015

Staff at the reception weere friendly and helpful. Breakfast buffet is good. The Swiss cheeses were all very nice. Nice latte! good location - 8 mins walk from the Main Train Station. Also nice that our room came with free interent. The not so good - -internet is really really really slow in the room. Clicked on a url,, wait,... More 

Helpful?
1 Thank lee O
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you very much for taking the time to post your review. I am glad to read that the majority of your stay was a positive experience. The points you raised have been addressed with all relavant personnel. I hope there are many more visits to come. Matthias Sutter, General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Conrad
Restaurant Conrad
Cuisines: Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Glockenhof

Address: Sihlstrasse 31, Zurich 8001, Switzerland (Formerly BEST WESTERN Premier Hotel Glockenhof)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $346 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Glockenhof 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western zürich
Best Western Zurich
zürich Best Western
Hotel Style:
#12 Family Hotel in Zurich
#15 Romantic Hotel in Zurich
#18 Luxury Hotel in Zurich
#36 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Glockenhof staff and other travellers.
5 questions
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Seattle, Washington
Kapiti coast New Zealand
over a year ago

See all questions (5)

Questions? Get answers from Hotel Glockenhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from elevators”
 of 5 bubbles 149paulob, 17 Nov 2016 | Read review
“Do not book an economy room the bed is only 4 feet wide aprox”
 of 5 bubbles robycoll, 19 Sep 2016 | Read review
“Get a room overlooking the garden if staying at the weekend.”
 of 5 bubbles 461cherriec, 18 Sep 2016 | Read review
“Rooms facing the garden are more quieter than facing the main street”
 of 5 bubbles mathiasrohan1, 27 Aug 2016 | Read review
“a shower can be more convenient than a bath to step over”
 of 5 bubbles rasquinmge, 11 Aug 2016 | Read review
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