was surprised to get a folding bed out of a cupboard, was hard - but for me perfect. nice tea faclity & fresh 1l water. very spacious clean as usual. - location super close 2 the city center - best value for money
It's my third time in this hotel and it never disappoints. Efficient and welcoming staff, clean and quiet room, excellent food at the restaurant downstairs. Very easy to get to from the station with 2 trams.
The location and the staff worth to choose this hotel. Izabel (receptionist) was very helpful and worrying in help us to find something to eat in Christmas eve when everything was closed. The room there is no shampoo and soap at the first day and the light down when we tried to use the coffee machine.
Unfortunately this time the stay was not up to the standard of the hotel. I booked 2 nights for my mom who already spent several nights here in the past. On the first night she realized during the night that thre was no heating! She woke up in an ice cold room. She mentioned the issie in the morning at the reception (7:30am). Quite unacceptable for such an expensive hotel where by the way she already spent several nights ( she is not a one time customer)! No price reduction or anything else was offered for the inconvenience. She got back home with a cold!
The photos are completely misleading. We didn’t sleep in a room like the photo. We slept in a room that looked like a bed and breakfast - very modest and not worth the money we paid. The bathroom was very outdated. The hotel smells like mold. We didn’t enjoy our stay one bit and couldn’t wait to leave.
Little cozy hotel, clean and conveniently close to Lake Zurich, only 10 minutes away, great public transportation. Parking on site was available for a fee. All the shopping and dinning areas are close by.
The Hotel Krone is conveniently located in Zurich with immediate access to the trams. The rooms are well appointed and many remodeled. The onsite restaurant provides an excellent breakfast buffet. We are repeat customers for the hotel and have looked forward to the excellent service through the years.
Was planning to have a two day stopover in Zurich on the way from Italy to the UK. As traffic/parking in Zurich seems to have become more difficult since my student days there I was looking for a hotel with GUARANTEED parking, a reasonable price and not too far from the Centre. Parking is good albeit in some of the places they have a bit tight if you have a very large car. Were assigned a room (301) which really looked a bit small. The night portier did an excellent job to show/put us into another room (34), it was in the new annexe, much more spacious and bright, has kitchenette (not used) - I guess for long-stay rental. 2 comments - shower curtain too short, so easy to splash water on floor (they said it shrinks over time when washed), also the sink in the washhand basin was bit congested, so water took while to empty - mentioned but no immediate action. Breakfast VERY good, the ladies do a great job, also the Concierge. One very good sapect - two tramlines stop right in front of hotel, so you get to town centre in next to no time, even all the way through Bahnhofstrasse and the Lake…
good hotel but the staff was RUDE. it was actually shocking how little they seemed to care about anything. the rooms are very small and the bathroom doors are basically see through so just beware of that going in. gutes Hotel, aber das Personal war unhöflich. Es war tatsächlich schockierend, wie wenig sie sich um irgendetwas zu kümmern schienen. Die Zimmer sind sehr klein und die Badezimmertüren sind im Grunde durchsichtig, also passen Sie auf, dass Sie nicht hineingehen.
This was a first trip to Zurich for my wife and I. There are plenty of other hotels, but I won't ever find out, because this one was near perfect. Tram strops directly in front of hotel, and it was a painless four minute ride to the "Old Town" and harbor/main train station. The staff was super professional, courteous, and very helpful. I never felt we were putting them out with our requests. Breakfast was superb, best on our European vacation. Room was modern, clean, and well equipped. We had some issues with air conditioning (weak) but it may have just been our expectation. Staff tried hard to get it working, and brought us a fan as well. If I could take a 1/2 star off, I would, but it was not enough to warrant dropping to four stars. I would highly recommend the Hotel Krone.
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