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Hotel Krone Unterstrass

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Traveller (223)
360
Panoramas (42)
Room & Suite (467)
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About

#30 of 142 hotels in Zurich
Location
Cleanliness
Service
Value
Travellers' Choice
The 4-star Hotel Krone in Zurich Unterstrass is a modern city and business hotel with tradition. Top quality, sustainability, outstanding service and hospitality are our core values. Our city hotel was founded in 1720 and has been one of Zurich's most renowned places to stay ever since. Fully renovated and equipped with the very latest services, the hotel offers all the amenities that the discerning guest who wants only the best would require. Ideally located in a fashionable part of the city, our hotel is just a few minutes away from Zurich's main railway station, the conference centre, the Hallenstadion multi-purpose facility, the Zurich exhibition grounds, the university and the ETH Swiss Federal Institute of Technology. The 'Kronenstrasse' tram stop is just in front of our door. The journey to and from Zurich Airport takes just 20 minutes. Zurich's sights, such as the historic town centre, the Grossmünster (Great Minister), the Bahnhofstrasse main street and Lake Zurich, are just a comfortable five or ten minutes away. Our rooms range from the cosy and comfortable through to the top-quality and luxurious. The excellent restaurant, meeting facilities and banquet rooms make the Hotel Krone the ideal place for your next visit to the city. It is the perfect place for an overnight stay after a visit to the Zurich trade fair or for your business event.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Coffee / tea maker
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Russian, Spanish and 3 more
1,034Review18Q+A100Room tips
Traveller rating
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Juliana P wrote a review Dec 2022
Sao Paulo, SP2 contributions
The location and the staff worth to choose this hotel. Izabel (receptionist) was very helpful and worrying in help us to find something to eat in Christmas eve when everything was closed. The room there is no shampoo and soap at the first day and the light down when we tried to use the coffee machine.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Inhaber at Hotel Krone Unterstrass
Responded 8 Jan 2023
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for your feedback. We are happy that you enjoyed you stay with us, even if not everything was perfect right away, which we are very sorry about. We hope you had a save trip back home and are looking forward to welcome you again when you stay at Zurich next time. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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xx wrote a review Dec 2022
Zurich, Switzerland1 contribution
Unfortunately this time the stay was not up to the standard of the hotel. I booked 2 nights for my mom who already spent several nights here in the past. On the first night she realized during the night that thre was no heating! She woke up in an ice cold room. She mentioned the issie in the morning at the reception (7:30am). Quite unacceptable for such an expensive hotel where by the way she already spent several nights ( she is not a one time customer)! No price reduction or anything else was offered for the inconvenience. She got back home with a cold!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Inhaber at Hotel Krone Unterstrass
Responded 18 Dec 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for your feedback. We are really sorry that your mother had to freeze during her stay at night and she even had a cold after it. In all our rooms the heatings can be regulated manually and individual. But nevertheless we regret that you were not satisfied with the reaction of our receptionist. We hope to welcome your mom again to our hotel to show that we can do it better! We wish you lovely holidays. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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traveler1234 wrote a review Oct 2022
Toronto, Canada18 contributions18 helpful votes
The photos are completely misleading. We didn’t sleep in a room like the photo. We slept in a room that looked like a bed and breakfast - very modest and not worth the money we paid. The bathroom was very outdated. The hotel smells like mold. We didn’t enjoy our stay one bit and couldn’t wait to leave.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Roger Jutzi, Inhaber at Hotel Krone Unterstrass
Responded 18 Dec 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for your reply. We are sorry, that you did not enjoy your stay with us. We do have different room categories to different prices. The fotos on our website as well as on the booking engines are very realistic and show what you get. We regret that we could not fulfill your expectations. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bruce M wrote a review Oct 2022
2 contributions2 helpful votes
Little cozy hotel, clean and conveniently close to Lake Zurich, only 10 minutes away, great public transportation. Parking on site was available for a fee. All the shopping and dinning areas are close by.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Inhaber at Hotel Krone Unterstrass
Responded 18 Dec 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for your positive feedback, which we really appreciate. We are happy to read that your enjoyed your stay in our hotel. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert W wrote a review Aug 2022
Corvallis, Oregon306 contributions132 helpful votes
The Hotel Krone is conveniently located in Zurich with immediate access to the trams. The rooms are well appointed and many remodeled. The onsite restaurant provides an excellent breakfast buffet. We are repeat customers for the hotel and have looked forward to the excellent service through the years.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Owner at Hotel Krone Unterstrass
Responded 10 Aug 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for your nice feedback. We really appreciate it and are looking forward to welcome you again! Kind regards Bernadette Russenberger, vicedirector
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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helg58 wrote a review Jul 2022
London, United Kingdom129 contributions87 helpful votes
Was planning to have a two day stopover in Zurich on the way from Italy to the UK. As traffic/parking in Zurich seems to have become more difficult since my student days there I was looking for a hotel with GUARANTEED parking, a reasonable price and not too far from the Centre. Parking is good albeit in some of the places they have a bit tight if you have a very large car. Were assigned a room (301) which really looked a bit small. The night portier did an excellent job to show/put us into another room (34), it was in the new annexe, much more spacious and bright, has kitchenette (not used) - I guess for long-stay rental. 2 comments - shower curtain too short, so easy to splash water on floor (they said it shrinks over time when washed), also the sink in the washhand basin was
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Owner at Hotel Krone Unterstrass
Responded 10 Aug 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for taking the time for this detailed feedback. We are happy that you enjoyed most of your stay and are thankfull of the points of criticism, as we are also constantly striving and developing further. We wish you a wonderful summer and would be pleased to welcome you again to Zurich. Kind regards Bernadette Russenberger, vicedirector
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alana P wrote a review Jul 2022
35 contributions5 helpful votes
good hotel but the staff was RUDE. it was actually shocking how little they seemed to care about anything. the rooms are very small and the bathroom doors are basically see through so just beware of that going in. gutes Hotel, aber das Personal war unhöflich. Es war tatsächlich schockierend, wie wenig sie sich um irgendetwas zu kümmern schienen. Die Zimmer sind sehr klein und die Badezimmertüren sind im Grunde durchsichtig, also passen Sie auf, dass Sie nicht hineingehen.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Owner at Hotel Krone Unterstrass
Responded 10 Aug 2022
Dear guest "Greetings from Hotel Krone Unterstrass" I am very sorry that you could not enjoy your stay in our hotel. We usually place a lot of emphasis on the friendliness and service attitude of our staff and receive many compliments for this. I apologise that you were not able to experience this in the same way. Regarding the room size, we have different categories at different prices, so there is something for everyone. Nevertheless, we hope to welcome you again to show you that we can definitely do better. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave S wrote a review Jul 2022
San Diego, California27 contributions27 helpful votes
This was a first trip to Zurich for my wife and I. There are plenty of other hotels, but I won't ever find out, because this one was near perfect. Tram strops directly in front of hotel, and it was a painless four minute ride to the "Old Town" and harbor/main train station. The staff was super professional, courteous, and very helpful. I never felt we were putting them out with our requests. Breakfast was superb, best on our European vacation. Room was modern, clean, and well equipped. We had some issues with air conditioning (weak) but it may have just been our expectation. Staff tried hard to get it working, and brought us a fan as well. If I could take a 1/2 star off, I would, but it was not enough to warrant dropping to four stars. I would highly recommend the Hotel Krone.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Owner at Hotel Krone Unterstrass
Responded 10 Aug 2022
Dear Dave "Greetings from Hotel Krone Unterstrass" Thank you very much for this great feedback. We do our best every day to ensure that our guests have a pleasant stay and we are of course pleased when this is successful. We hope to welcome you again soon. Kind regards Bernadette, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Madhusree S wrote a review Jun 2022
New Delhi, India16 contributions23 helpful votes
Stayed for two nights. There were three of us and we got a lovely room with two double beds. The staff at the front office were exceptionally nice and helpful. We ate one meal at the restaurant and it was superb. The tram stop was at the doorstep and Bahnhoffstrasse was just a short ride away.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Roger Jutzi, Owner at Hotel Krone Unterstrass
Responded 10 Aug 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for this superb feedback, we really appreciate it and are happy that you enjoyed your stay in our hotel. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explorer752205 wrote a review Jun 2022
Los Alamos, New Mexico7 contributions4 helpful votes
This was my second trip to Zurich (in less than 6 months), and I was looking for a quiet hotel this time for a longer stay of 8 nights. I was not disappointed! I had room number 15, which was in a separate building in their courtyard (connected by a walkway), away from the main street/tram. The room was very clean and smart looking, all amenities worked (lights, plumbing, A/C). An electric tea kettle was provided with an assortment of teas and instant coffee, and there was a small refrigerator. My bathroom came with a small, corner shower with a curtain and drain in the floor. Water pressure was excellent with on-demand hot water. The front staff was exceptionally cordial, helpful and spoke perfect English.The location for this hotel is outstanding: right on the
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roger Jutzi, Owner at Hotel Krone Unterstrass
Responded 10 Aug 2022
Dear guest "Greetings from Hotel Krone Unterstrass" Thank you very much for sharing your detailed feedback here on tripadvisor. We are really happy that you enjoyed your stay with us. Concerning your small improvements - just ask us next time, we do provide everything on request (microwave and silverware with a surcharge). We hope to see you again soon in Zurich and wish you in the meantime all the best. Kind regards Bernadette Russenberger, vice-director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$238 - S$339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
krone unterstrass hotel, best western zurich, krone unterstrass zürich, zürich best western
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL KRONE UNTERSTRASS: See 732 Reviews, Price Comparison and 754 Photos (Zurich, Switzerland) - Tripadvisor