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Alden Luxury Suite Hotel Zurich

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#65 of 139 Hotels in Zurich
Certificate of Excellence
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1 room 2 adults 0 children
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Alden Luxury Suite Hotel Zurich
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290 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Words cannot adequately express our appreciation for the incredible service that we received during our recent stay at this stunning hotel. From the moment we arrived nothing was too much. Thank you Angel and ur team at the front office, thank you delightful Sylvia in the dining room. We could not have hoped for a better start to our European...

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Thank Martin C
Switzerland
Reviewed 12 January 2017 via mobile

We started our 27 wedding aniversary with a Champagne Breakfast in this great hotel. I need only one word to describe: AWESOME ! Excellent choice of foods including salmon, all fresh and very tasty as well as a great variation of breds, toast and croissant. Great choice of fres fruit Juices. And last but not least a very nice location....

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Thank starySwitzerland
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear staryWitzerland Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is great to hear that you enjoyed breakfast in the morning with us, took advantage of our central location and were satisfied with the service of our staff. We...

Manama, Bahrain
Reviewed 9 January 2017 via mobile

The staff was really nice and the hotel was really good. The apartments are very spacious making it very comfortable for the kids. When going to Zurich again we will definitely stay there again. When booking again in a big group make sure you notify the hotel to make sure that the rooms are close.

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1Thank enooruddin
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear enooruddin Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites. We are always happy to assist you at anytime and fulfill all your wishes....

australia
Reviewed 29 December 2016

Great rooms and wonderful, personal service! This was our second stay at the Alden - we chose it for suitability for our family of 4, comfort and location, Two things make the Alden really special - very spacious, well-appointed rooms and fantastic staff. Every member of staff went out of their way to fulfil our requests - for wrapping paper...

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Thank kt11Australia
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear kt11Australia Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites. Thank you so much for your kind words, it really means a lot to...

Reviewed 21 December 2016

pleasent hotel , quite , responsive to the guests. not the cheapest in Zurich but good. good working space - good for few people confidential meetings. not centrally located but still relatively close to all important places .

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Thank Avraham B
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Avraham B Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable during your stay with us. We would be very happy to welcome you again on your next trip to...

Singapore, Singapore
Reviewed 12 December 2016

The hotel was wonderful the moment we checked in. The hotel reception staff was very friendly and helpful. As we celebrated our wedding anniversary here, they surprised us with an upgrade to a main suite (I booked the junior suite). There were balloons and personalised message and a cake for us which was lovely as little touches add up. The...

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Thank livefreeange
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear livefreeange Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our suites and liked our surprise. Also we are happy that you liked our central location which...

istanbul
Reviewed 1 December 2016 via mobile

it was 3 great days in zurich..lovely staff did great to make us comfortable..the location is really close to bh street..while wandering around I checked other places but it is my home from now on.... also the restaurant is great just try it:)

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Thank sertac k
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Sertac K Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable during your stay with us. Thank you so much for your kind words, it really means a lot to...

Beckenham, United Kingdom
Reviewed 17 November 2016

From the moment we arrived until the moment we checked out the staff, service, drinks and food were fantastic. Hotels with bad service issues should send their staff to mystery shop this place and see the art of 5 star service.

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Thank ian583
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear ian583 Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable during your stay with us. Thank you for your kind words, it really means a lot to us because it...

Australia
Reviewed 21 October 2016

Didn't start well as I booked this hotel nearly 9 month before arrival and I made a mistake by clicking the non refundable price-realising my mistake I noticed both the hotel and the booking.com site but they informed me that the hotel insists as a firm booking and if I cancel I loose the money which was around 1300 dollars...

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Thank ical8
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Ical8 Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It was a pleasure to give you a free upgrade in one of our bigger suites and are happy that you felt comfortable during you stay. Also it is nice...

Hong Kong, China
Reviewed 14 October 2016

First impression in my room was that the décor was a little dated and it’s more grand than luxury. But soon we fell in love with it. It matches the city. The 1000 sq ft. ‘apartment’ felt very comfortable. Living room can hold a party for a dozen people, not that you will. Service was exceptional throughout, friendly and helpful....

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Thank Henry Y
Thomas P, General Manager at Alden Luxury Suite Hotel Zurich, responded to this review

Dear Henry Y Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites, were satisfied with the service of our staff and liked our quiet but...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Alden Luxury Suite Hotel Zurich

Address: Spluegenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Hotel Splugenschloss)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $511 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alden Luxury Suite Hotel Zurich 5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Alden Hotel zürich
Hotel Style:
#18 Business Hotel in Zurich
#20 Romantic Hotel in Zurich
#41 Luxury Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Alden Luxury Suite Hotel Zurich staff and other travellers.
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Questions? Get answers from Alden Luxury Suite Hotel Zurich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1D is great”
 of 5 bubbles ian583, 17 Nov 2016 | Read review
“They are all good!”
 of 5 bubbles HenryY_13, 13 Oct 2016 | Read review
“Courtyard side, as current construction on the street side can be a bit intrusive.”
 of 5 bubbles BKRbsn, 1 Oct 2016 | Read review
“We had 1E. It had a small balcony that opened to the courtyard which I recommend for quiet.”
 of 5 bubbles JoanC325, 22 Jun 2016 | Read review
“take a room facing the courtyard as they are more private and quiet with a nicer view”
 of 5 bubbles DimaDooma, 14 Jun 2016 | Read review
5 of 5