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Novotel Zurich City-West

Schiffbaustrasse 13 Am Turbinenplatz, Zurich 8005 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (359)
Room & Suite (142)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Zurich City-West
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#81 of 147 hotels in Zurich
GreenLeaders Gold level
The Novotel Zurich City West is a 4 star hotel with 144 rooms, divided into 3 categories. The executive rooms have just been renovated, in May 2019. The hpotel is located in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. Very good connection to the airport, the stop is Hardbrucke which is 5 minutes walk from the hotel. There is a direct train to and from the airport every 30 minutes The hotel offers six modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner, Escape room and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply).
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Kids stay free
Car park
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Table tennis
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Dining area
Interconnected rooms available
Room service
Seating area
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Package deal
1567Reviews42Q+A87Room tips
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Popular mentions
Mostafa R wrote a review Dec 2021
4 contributions2 helpful votes
To the officials of the Accor group of companies and all hotels chains related to them. I address this call to you and all the guests of this hotel, an IMPORTANT WARNING, this hotel does not apply any safety or security standards at all levels. I came yesterday in the bathroom of my room during my absence a strange type of medicine I founded it, some of which are used and some of them left! and a bag with used tissues!!!! Whoever has the right to enter and keep that, even if the obsession is Housekeeping, then this is a scandal against the management of the hotel, and the housekeeping obsession will break into your room without knocking on the door or even any permissions!!!! Also, I found a bill for another guest's name on the side of my room's bed!!! from where ? And who put it down? Who entered without permission and knocked?!! WHERE ARE THE PRIVACY! The last thing, how do I get to the hotel rooms without security? Any person from outside the hotel can take the lift and go to any room without anyone knowing! And for the record, Novotel Geneva has this safety of boarding in the elevator with the guest card in the hotel, and no one can board without being a guest! Putting safety and security in the hotel is zero! I warn everyone not to book this hotel and it is funny that it is in Zurich-Switzerland and does not have any safety standards! Be careful! ~~~ إلى السادة مسؤولين مجموعة شركات اكور وكل سلاسل فنادق المتعلقة بهم. اوجه لكم هذا النداء وإلى جميع نزلاء هذا الفندق، تحذيرا هامًا، هذا الفندق لا يتطبق اي معاير امان او امن على جميع الاصعدة. انني وجت امس في حمام غرفتي أثناء غيابي نوع غريب من الأدوية منها المستعمل ومنها المتبقي وكيس به مناديل مستعملة !!!! من له الحق الدخول وابقاء ذلك وان كان الهوس كيبك فذلك فضيحة في حق إدارة الفندق، والهوس كيبك يقتحمون غرفتك دون طرق على الباب او حتى الاستاذان !!!! وفي أيضًا وجدت فاتورة لاسم نزيل اخر في جانب من السرير الخاص بغرفتي !!! من اين ؟ ومن حطها ؟ ومن دخل دون اذن وطرقها ؟!!! أخر شي كيف الصعود إلى الغرف الفندق دون او امان؟ اي انسان من خارج الفندق يمكنه اخد الاسنسير والطلوع لاي غرفة دون علم اي احد! اين الامان؟! وللعلم نوفوتل جنيف لديه هذا الامان الصعود في الاسنسير بالكارت الخاص بالنزيل في الفندق ولا احد يمكن الصعود دون ان يكون نزيل! وضع الامان والامن في الفندق صفر ! أحذر الجميع بعدم الحجز في الفندق هذا والمضحك انه في مدينة زيوريخ-سويسرا وليس به اي معايير للامان ! كن حذرين !
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
ParichayMehta wrote a review Feb 2020
Mumbai, India245 contributions48 helpful votes
Hotel's Favourite
I stayed here for 2 nights during my visit to Zurich. It was very easy to reach the hotel from the central station as there was a direct tram. The tram station is also just 2 minutes from the hotel. Novotel is located in a very peaceful area & it is just 10 mins away from the happening central Zurich. The room was very spacious & luxurious, the staff was friendly & I liked the breakfast as well. Overall, it is a very comfortable stay option in Zurich.
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Date of stay: November 2019Trip type: Travelled as a couple
Response from Chris F, Leiter Front Office at Novotel Zurich City-West
Responded 7 Feb 2020
Dear Parichay Mehta Thank you very much for the amazing rating and review. It’s our main goal to make our guest’s stay memorable and unforgettable and it’s a pleasure for us to see that our efforts made this possible. I will pass the compliments to the employees letting them know that they are making a great job. Please visit us again the next time you are in Zürich. Best regards, Chris Fusenig Front Office Manager
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Bernapple01 wrote a review Dec 2021
Abu Dhabi, United Arab Emirates30 contributions21 helpful votes
The room is clean and well maintained. The location is near the Technopark and Schiffbau stations. The breakfast is good and affordable. There was a miscommunication with the reception but overall it was a great accomodation for families.
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Date of stay: December 2021Trip type: Travelled with family
Warren L wrote a review Dec 2021
Ottawa, Canada276 contributions168 helpful votes
Basic though comfortable Novotel. No surprises re room. Hotel is not centrally located but there is tram and S bahn stops nearby and it is about 10-15 minutes by public transport to Zurich central station. Breakfast buffet was good as was dinner at restaurant
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Date of stay: October 2021Trip type: Travelled solo
MichelleN0023 wrote a review Nov 2021
New York City, New York132 contributions93 helpful votes
Stayed four nights in an executive room in early October. We were originally going to stay in July 2020 but alas COVID hit. It was relatively simple to rebook even though we had a non refundable rate (not so much for other Accor hotels we had booked in 2020). The hotel is easily accessible from the airport and about a 20 minute walk from the city center train station. We arrived around noon and were able to check in. There were only two pillows on the bed but they immediately brought up extras when requested. Felt very safe with the COVID protocols. Fitness room was very nice and you had to gain access from the front desk. That was a bit inconsistent- was able to “reserve” one day but then the next were told no and then the following day had to show our vaccine cards and passports, again. Think they could’ve noted it the first time and moved on. The basement pool was also nice but for some reason only open in the afternoon/evening. Though someone was doing laps in Monday morning. One thing of note was that the room towels were threadbare but pool towels were plush. There are a couple of good restaurants and bars (Les Halles in particular) nearby as well as a grocery store. All in all it was a good experience and I would stay there again and would recommend.
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Date of stay: October 2021Trip type: Travelled as a couple
2 Helpful votes
Response from Markus Koller, Geschäftsführer at Novotel Zurich City-West
Responded 3 Dec 2021
Dear MichelleN e very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fusenig Front Office Manager
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US$136 - US$260 (Based on Average Rates for a Standard Room)
novotel zurich city-west hotel, novotel hotel zürich, zürich novotel
SwitzerlandCanton of ZurichZurichEscher Wyss
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Frequently Asked Questions about Novotel Zurich City-West
Which popular attractions are close to Novotel Zurich City-West?
Nearby attractions include Freitag Shop Zürich (0.4 km), Prime Tower (0.3 km), and Museum fur Gestaltung Zurich: Toni-Areal (0.4 km).
What are some of the property amenities at Novotel Zurich City-West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Zurich City-West?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Zurich City-West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Zurich City-West?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Novotel Zurich City-West?
Conveniently located restaurants include Brisket Southern BBQ & Bar, Nooch Asian Kitchen Steinfels, and LaSalle.
Are there opportunities to exercise at Novotel Zurich City-West?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Zurich City-West have airport transportation?
Yes, Novotel Zurich City-West offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Zurich City-West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Zurich City-West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Zurich City-West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.