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Novotel Zurich City West

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Traveller (262)
Room & Suite (82)
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Overview
  • Excellent25%
  • Very good52%
  • Average18%
  • Poor4%
  • Terrible1%
Travellers talk about
“cosmos tour”(11 reviews)
“tram stop”(56 reviews)
“indoor pool”(18 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Zurich City West
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Zurich City West
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,287)
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Traveller rating
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LanguageEnglish
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169
340
142
39
19
Show reviews that mention
All reviewscosmos tourtram stopindoor pooltechno parksofa bednice hotelfamily roombreakfast spreadbusiness hotelbreakfast was excellenteasy accessbars and restaurantsmain stationbusiness trippublic transporthotel is locatedshort stay
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1 - 5 of 709 reviews
Reviewed 1 week ago via mobile

We stayed here for three nights with our kids. Very good location, clean rooms and decent food. Very poorly staffed - had to wait for 10 mins to check in only one attendant and long q always, rooms doesnt even have a cup just some...More

Thank SoniaDasgupta
Response from Nico M, Manager at Novotel Zurich City WestResponded today

Dear Mrs. Dasgupta, Thank you very much for your visit and for taking the time to review your stay at Novotel Zürich City-West. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the...More

Hotel's Favourite
Reviewed 26 April 2018 via mobile

Staying here because of a Cosmos tour, but came a few days early. Really pleasantly surprised! Love Zurich West for the energy and turning old industrial buildings into new purposes. The desk staff here have been super helpful about helping us find good eats and...More

1  Thank Lonsgal
Response from Nico M, Manager at Novotel Zurich City WestResponded 10 May 2018

Dear Guest, pleasantly surprised sounds fantastic! Thank you for the great feedback on your stay with us. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and...More

Reviewed 2 weeks ago

As simple like this: 1. Room extremely clean. 2. Extremely friendly staff, specilly Laura Gassman 3. Great and expensive food at restaurant 4. Strategic location, tram No.4 stops at 200mts from this hotel 5. When I made a special request, they answered and solved perfectly...More

Thank Esteban C
Response from Nico M, Manager at Novotel Zurich City WestResponded today

Dear Sir or Madame, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay...More

Reviewed 2 weeks ago

The hotel is very modern and sleek, and has a nice indoor pool, but was a bit overpriced. It is conveniently located next to a tram stop, but not much else so you have to drive into the city. Staff was attentive and helpful and...More

Thank Richie H
Response from Nico M, Manager at Novotel Zurich City WestResponded today

Dear Richie, Thank you very much for your visit and for taking the time to write a review on your stay at Novotel Zürich City-West. As it is our top priority that you are satisfied with our services, we were especially glad to receive good...More

Reviewed 2 weeks ago via mobile

My wife and I stayed twice at this hotel in the past 2 weeks. It was part of a “Vacations by Rail” tour. It’s a modern hotel that is comfortable. The breakfast is good as was the dinner. These were included in the tour package....More

Thank O1624BUcraigw
Response from Nico M, Manager at Novotel Zurich City WestResponded today

Dear sir or Madame, Thank you for taking the time to review this and for the words of praise for our food offer. It's a bit pity to hear that you did not like so much the location of our hotel. We are located in...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$161 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Zurich
#18 Family Hotel in Zurich
#44 Luxury Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$161 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Zurich
#18 Family Hotel in Zurich
#44 Luxury Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (262)
Room & Suite (82)
Dining (16)
Pool & Beach (7)
Family and Play Areas (3)
Questions & Answers
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newdelhitraveller730
29 May 2018|
AnswerShow all 2 answers
Response from Dominika D | Reviewed this property |
You should go to the main train stadion and then take a tram. At the airport you will find Tourist information I recommend to ask them, they will present to you the best connections. Have nice stay!
0
Votes
Google Translation
Nil N
21 May 2018|
AnswerShow all 3 answers
Response from Avril60 |
I just checked out of the hotel today. We had a room with a double bed and a sofa bed. The sofa bed is not a full size queen sized bed but more of a semi double bed (Japanese standard). But it will good enough for 2 9-year... More
1
Vote
ThisGuyLovesTravel
13 March 2018|
Answer
Response from Nico M | Property representative |
Dear Sir or madame, the daily parking cost is CHF 29. Dont think there are much cheaper places around. Kind Regards Novotel Zürich City West
-1
Votes
Google Translation
Room Tips
"Any room is great."
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"Go to the gym for free water bottles"
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"Our room had a view of large square at back"
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"Take a breakfast with this hotel"
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