We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Zurich City-West

Show Prices
#46 of 134 Hotels in Zurich
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Novotel Zurich City-West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,049 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 593: English reviews
Singapore
Reviewed 1 week ago via mobile

Booked a room using booking.com. For 2 adults and 2 children. Got a nice room facing the tiny park with a queen bed and a large sofa bed. Perfect for the 4 of us. The facilities included an indoor pool which was nice as we could actually have a swim on the middle of the winter. Most importantly - the...

 Report
Helpful?
Thank Meng San G
Atlanta, Georgia
Reviewed 1 week ago via mobile

This is your typical mid-priced value hotel. It's fairly new and very clean. It is located just a block or so from a Tram stop. It offers a free breakfast for children under the age of 16 with each paying adult.

 Report
Helpful?
Thank Randy and Rusti S
Chester, United Kingdom
Reviewed 2 weeks ago

Stayed here twice recently - good location for Zurich city. Good facilities and rooms are well equipped. Nearby are some places to eat although there is a good restaurant on site as well. Not cheap but not too much either!

 Report
Helpful?
Thank drpeterr23
Reviewed 4 weeks ago via mobile

We stayed for 5 days. The room was clean and pleasant. Wish the bathroom had more counter space. This hotel had the most courteous and accommodating front desk staff. They helped us with directions and suggestions for dining. Would absolutely recommend this hotel.

 Report
Helpful?
Thank Angela M
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Angela M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

New Delhi, Delhi, India
Reviewed 5 weeks ago

a walk away from the station the hotel is hotel has good rooms and a great breakfast spread ..the staff could be a bit warmer instead of matter of fact because both the check in experience and the breakfast experience with the staff seemed very transactional ...at breakfast they seemed more interested in how you would settled the bill versus...

 Report
Helpful?
Thank 666_Zara
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear 666_Zara, Thank you for the review of our hotel! We are sorry that our staff hast not been that warm, as we do expect. Of course they have already been sensitized on how to offer a best guest Service. We hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

San Francisco, California
Reviewed 1 November 2016

In any other city, this hotel should be priced in the 85-125 CHF price range, but in Zurich I can understand the much higher price, as it is an extraordinarily expensive city. In terms of quality and luxury, this hotel falls between the nearby Sheraton or Renaissance Tower (more luxury, higher price) and the nearby 25Hours, Ibis, and Ibis Budget...

 Report
Helpful?
Thank Ryan M
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Ryan M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Reviewed 31 October 2016

We went for a long weekend in October - to visit friends in Zurich. We are a family of 4 (2 kids aged 6 and 9). We booked a suite with breakfast included - and there's free wifi. The suite sleeps 4 by utilising a pull out sofabed. Whilst this is fine, I still don't really get why the sofabed...

 Report
Helpful?
Thank Kenniff
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Kenniff, It was a pleasure to welcome you again in our hotel and that you enjoyed your stay with us. Unfortunately, on some days of the year, our breakfast is crowded at rush hour times. In order to give our guests the possibility to have breakfast, we spontaneously use our conference room as a breakfast room. The food is...

Reviewed 26 October 2016

The receptionist (night and day) were all extremely friendly and went out of their way to be helpful. A big thank you! The restaurant was chaotic though in the morning for breakfast and could do with a bit more organization...

 Report
Helpful?
Thank Seong H
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Seong H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Nugegoda
Reviewed 23 October 2016 via mobile

Conveniently located. Quick access to the tram. Nice and quiet location. And fine for a short stay. Rooms are quite comfortable. Friendly staff. Good place for family stay. Not sure about the food. But can find good places for dinning in walking distance.

 Report
Helpful?
Thank Murshid A
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Murshid A, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Thonon-les-Bains, Rhône-Alpes, France
Reviewed 15 October 2016 via mobile

After a very long day working and traveling, glad to arrive. Pleasant clean room. Wanted a small meal and I got it! Microscopic in fact! Minuscule serving of Zurich style veal slices in cream sauce. The nano portion was placed in a tiny glass jar, the identical small glass container often used for fruit jams. marginally larger than a baby...

 Report
Helpful?
Thank Edwin B
Nico M, Manager at Novotel Zurich City-West, responded to this review

Dear Sir, As the assistant manager of the Novotel Zürich City West, I would like to sincerely apologize for the negative experience you had at our restaurant. Having heard your complain, I am surprised by the described breakfast quality. This does not reflect the high standards we hold here at the Hotel. Thank you very much for being very honest...

199 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (165)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (30)
Viewed
Room/Suite (27)
Viewed
View from Room (8)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (6)
Viewed
Dining (6)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (10)
Viewed
Dining (4)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zurich hotels
ibis Zurich City West
#53 of 134 in Zurich
875 reviews
Swissotel Zurich
#34 of 134 in Zurich
2,060 reviews
Show Prices
Show Prices
Show Prices
Escher Wyss
Sheraton Zurich Hotel
Sheraton Zurich Hotel
#18 of 134 in Zurich
414 reviews
Escher Wyss
25hours Hotel Zurich West
Ramada Hotel Zurich City
#66 of 134 in Zurich
470 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: $209 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, ACCOR, Agoda, HotelTravel.com, Booking.com and Priceline so you can book your Novotel Zurich City-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#3 Green Hotel in Zurich
#32 Luxury Hotel in Zurich
#36 Family Hotel in Zurich
#48 Romantic Hotel in Zurich
#55 Business Hotel in Zurich
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Zurich City-West staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Novotel Zurich City-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is right for you if you are a business traveler. Not for tourists.”
 of 5 bubbles janettejaudines, 20 Sep 2016 | Read review
“Rooms with window to the court is preferable.”
 of 5 bubbles parsiIran, 27 Aug 2016 | Read review
“Overlook the square - see the pretty night lights”
 of 5 bubbles 998annmareeb, 23 Aug 2016 | Read review
“Upgraded rooms better”
 of 5 bubbles gi0vanif, 10 Aug 2016 | Read review
“all rooms are same some are old and smelly”
 of 5 bubbles kiah05, 21 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay