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Crowne Plaza Zurich, an IHG Hotel

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Badenerstrasse 420, Zurich 8040 Switzerland
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Traveller (599)
Room & Suite (337)
Dining (39)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Zurich, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#86 of 145 hotels in Zurich
Location
Cleanliness
Service
Value
GreenLeaders Gold level
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, German

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
1743Reviews32Q+A100Room tips
Traveller rating
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  • 136
  • 90
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Most Recent
J W wrote a review 28 Sep
Key West, Florida87 contributions78 helpful votes
This hotel needs a renovation but everything works. Service was fine and checkin/checkout worked well. Had to catch an early flight so didn't have time to have breakfast. Room is ok but needs some updated furniture, floor mats and bathroom.
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Date of stay: September 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TampaScott wrote a review 5 Sep
Coeur d'Alene, Idaho111 contributions44 helpful votes
It was fine for a single night stay, but man, talk about a small room. And I am used to European hotel rooms, but this was on a whole new level. On a + note, it was good for my ego to feel so tall. Now I know how NBA players feel going into hotel rooms. Also, I was a little surprised the people at the desk spoke little to no English. Don't get me wrong, I'm in their country, but typically you would expect that someone up front spoke a little English. I've been back to Zurich since this stay and stayed closer to Zurich HB, where I was happier.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Zurich, an IHG Hotel
Responded 1 week ago
Dear TampaScott, Thank you for choosing our hotel while visiting Zurich and for taking the time to provide feedback about your experience. Pleasure having you as our guest. I would like to apologize that our front desk staff spoke little English and that the location was not ideal. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to have the opportunity to welcome you again in the future. Best regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paula C wrote a review Aug 2022
Phoenix, Arizona38 contributions6 helpful votes
Zurich - Crowne Plaza Although a 15 minute bus ride from the main Banhof train station, the hotel provided us with a comfortable 3 nights stay and good breakfast. The location is wanting as it’s in a tacky part of town. We came during the annual Street Parade weekend, when an additional 750,000 descended on the city; thus, making hotel rooms hard to get, especially at a reasonable rate. You can find a better deal.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: Ask for a quiet room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cazzie D wrote a review Aug 2022
London, United Kingdom659 contributions107 helpful votes
I picked this hotel as I was on a business trip with a colleague and it was in a good location. The reception team were really welcoming on arrival. The rooms were well appointed with all the usual amenities, the air conditioning was very efficient and the beds were really comfortable. I had a great nights sleep and breakfast was very good. I would definitely recommend this hotel for business or pleasure.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JuhaUitto wrote a review Aug 2022
Bethesda, Maryland429 contributions108 helpful votes
First of all, I only stayed here for one night on my way back from elsewhere in Switzerland. I arrived around noon and was very happy to find that my room was ready and I didn't have to wait. The reception staff was quite friendly and helpful. The room was very comfortable and clean. It also had air conditioning, which is not a given in Europe. The location is a bit odd. It's in a residential are almost 3 km (2 miles) outside of the old city center. The neighborhood is not bad -- in fact, it's rather pleasant to walk around -- but it's inconvenient if you want to see the center of Zurich or some action.
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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handyspanner wrote a review Jul 2022
Stevenage, United Kingdom449 contributions223 helpful votes
Stayed at the CP for an overnight stay due to a cancelled flight. It’s about a 15 minute walk from Zurich Hardbruke station, which is handy and you could get a tram/bus if you wished. Hotel reception was good and as the hotel was full they could not offer an upgrade, however, they gave me breakfast instead. Room was compact and minimalistic, typical Swiss, and was a little dated. The room was very clean and the sleep and linen were comfortable and nice. The bathroom was extremely compact with a good shower and did the job. The room had sufficient C&T making facilities and there was a large complementary bottle of water. I think there was also a mini bar, however, I did not investigate this. Overall, for Zurich, a good value and comfortable stay and I would consider to stay here again.
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CheshireBex81 wrote a review Jul 2022
Sandbach, United Kingdom13 contributions30 helpful votes
Stayed for 3 nights as a solo traveller. Rooms are quite small but have everything you need. Décor quite old but very clean. Not enough power sockets in the room. Breakfast very nice lots of choice and very pleasant dining area. Excellent staff, very efficient and friendly. 5 - 10 minutes walk from tram stop which takes approximately 10 mins into central Zurich. Would stay again if visiting Zurich
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: High Floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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harmonymanila wrote a review Jul 2022
San Fernando, Philippines73 contributions45 helpful votes
Hotel is okay and comfortable. Its also clean. Elevators is also okay not slow. Waiting area is big. The hotel is under staff. Front desk always have a long queue. The hotel restaurant only have 2 waiters. They have hot and cold water. Thanks.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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VinnieLondon wrote a review Jun 2022
Doha, Qatar7857 contributions441 helpful votes
+1
Hotel located 10 minutes from city centre with tram running from outside of hotel. Reception, breakfast room, Bar, fitness centre and pool all pretty modern but rooms are a little dated albeit immaculate. Suites are a good size with nice views. There is also a nice outside terrace area. Breakfast was nice with international hot and cold buffet with some local pastries and cooked meats. Reception desk very helpful. Easy to travel around Zurich from hotel by tram, taxi, walking or Uber. Reasonably priced.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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shineakashine wrote a review Jun 2022
Malaysia32 contributions4 helpful votes
Did not have a good experience during the check-in, as the front desk threw a little temper when we did a group check - in, he literally raised the voice "I can only do one thing at a time!" to silent us. There were some confusion over the booking payment and we had to deal with 3 different front desks at 3 different occasion to get it sorted. The associated gym, however service level was impeccable! The lady who attended me was so patient and friendly in going through all the details of using the wellness center. Room wise - is clean, tidy and simple with all the necessary facilities. Nothing to shout about. Location wise - is not too far off from the center but still require a tram ride to get into the city. You can walk but it will take a awhile before you can get to the Lake.
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Date of stay: May 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Zurich, an IHG Hotel
Responded 24 Jun 2022
Hi shineakashine, Thanks for your review and for choosing to stay with us. It is our goal to consistently provide superior service and accommodations. I am sorry for the level of customer service you encountered during your stay. IHG cares about your experience, and I appreciate you for letting us know. I have shared your comments with the hotel management and I'm confident measures will be taken to improve your lodging experience. Many thanks for your feedback. We hope to see you again and make your stay better than your last. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$132 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza zurich, crowne plaza zürich
FORMERLY KNOWN AS
InterContinental Hotel Zurich
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
365
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Frequently Asked Questions about Crowne Plaza Zurich, an IHG Hotel
Which popular attractions are close to Crowne Plaza Zurich, an IHG Hotel?
Nearby attractions include Stadion Letzigrund (0.3 km).
What are some of the property amenities at Crowne Plaza Zurich, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Zurich, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Zurich, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Zurich, an IHG Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Crowne Plaza Zurich, an IHG Hotel?
Conveniently located restaurants include Iberia Tapas, Restaurant Hardhof, and Hotel Crowne Plaza.
Are there opportunities to exercise at Crowne Plaza Zurich, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Zurich, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Zurich, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Zurich, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Zurich, an IHG Hotel?
The staff speaks multiple languages, including English, French, and German.