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Crowne Plaza Zurich Hotel

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#65 of 134 Hotels in Zurich
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Crowne Plaza Zurich Hotel
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1,226 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Zurich Hotel
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Showing 829: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

I had an amazing weekend off here at Crowne Plaza Zurich. The traineee girl who checked us in was so nice, helpful and patient...thank you for answering to all of our 100 questions. Room was clean, a bit tiny and didn't like the bathroom door as there is no privacy but the rest was good. The breakfast / brunch on... More 

Helpful?
Thank Altiona H
Management response:

Dear Altiona H, We are pleased to read your review and will thank you for your accommodation in our hotel. We are very happy to see that you have fully enjoyed your stay with us! Please be ensured that I have forwarded your comments to my colleagues. We hope to welcome you back soon. Best regards, Alina Russ, Marketing More 

London, United Kingdom
Level Contributor
115 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 weeks ago via mobile

We were a group of 29 people staying at the hotel. We arrived quite early and the check in time is normally 2 pm. The staff tried their best to provide us our room as soon as the other guests check out. They were very helpful and professional. The room were smaller than I expected but it had all the... More 

Helpful?
Thank Dale O
Management response:

Dear Dale O Thank you for your review and your stay in our hotel. We make sure that we provide our guests with everything during the stay in our hotel. We are looking forward to welcoming you and your guests soon in the Crowne Plaza Zurich. Kind regards Alina Russ, Marketing Manager More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 October 2016

The Crowne Plaza, Zurich is a good, comfortable hotel in the suburbs. It's around 20-25 minutes from the city centre but with great tram links a short walk away. The rooms were clean, comfortable and quiet. The pool and sauna were great and it has a well equipped gym. The breakfast was really good with lots to choose from. The... More 

Helpful?
Thank Alan E
Management response:

Dear Alan E Thank you for your kind review and your stay with us. Please note that you can reach downtown within 10 minutes directly without changing the tram. We offer more than 2000sqm in our top class fitness center. We are looking forward to welcoming you again to the Crowne Plaza Zurich! Best regards Alina Russ, Marketing Manager More 

Ottawa, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2016

We stayed at the Crown Plaza, Zurich for 3 nights and found it to be a good place to stay. It is not in the heart of the city but a short walk to a tram station which allows you to move around the city easily. The room was clean although it did show its age just a little but... More 

Helpful?
Thank Darrell C
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Darrell C Thank you very much for your review and your stay with us! We are very happy to see that you have fully enjoyed your stay with us. We hope to welcoming you back soon! Best regards Alina Russ, Marketing More 

Tadley, United Kingdom
Level Contributor
487 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 27 October 2016 via mobile

This hotel may not be in the most upmarket part of Zürich but it was clean and service was good. The kids had problems with their keys but otherwise all ran smoothly. Breakfast had plenty of choice and was clearly very popular.

Helpful?
Thank Andrew N
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Andrew N Thank you very much for your review and your stay with us! We hope to welcoming you back soon! Best regards Alina Russ, Marketing More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2016 via mobile

Room was clean, had all the basic amenities needed. It was nice that they replenished a complementary chocolates and biscuits every day. However the room was really small for 2 people. There was almost no space to move around, once luggages were opened. Situated at a relatively good location. 10-15mins tram to the main Zurich HB station. I would come... More 

Helpful?
Thank Mohan C
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Mohan C Thank you very much for your review and your stay with us here at the Crowne Plaza Zurich! We hope to welcoming you back! Best regards Alina Russ, Marketing More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016 via mobile

Compact rooms as is the norm in Zurich. Just a few minutes by very regular tram from the centre. Note for Brits - they have all major UK TV channels in room and a few not so popular too. Great bathrooms, newly refurbished. Staff so friendly and knowledgeable. Migros supermarket 2 minutes walk when you get bored with the high... More 

Helpful?
Thank John T
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear John T Thank you very much for your review and your stay with us. Please visit us again! We are looking forward to welcoming you again. Best regards Alina Russ, Marketing More 

Noida, India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

I stayed in crown plaza for two nights and it was a very pleasant experience , being IHG member i was upgraded to superior room , otherwise also hotel was very nice , convenient to public transport , super market and couple of eating joints nearby. fitness club in hotel is to go option with nice pool and Jacuzzi..

Helpful?
Thank Anuj B
Management response:

Dear Anuj B, Thank you very much for this great feedback. We are very happy to hear you enjoyed your stay. Please visit us soon again. Best regards Heinz Krähenbühl General Manager More 

Level Contributor
3 reviews
Reviewed 19 October 2016

The hotel staff were quite helpful. The design of the room was very ill planned. It was difficult to maneuver around the room. The refrigerator was in a cabinet with a lock that had to be key opened every time. The bathroom door kept coming off the rails. The night stand next to the bathroom door was so close that... More 

Helpful?
Thank S Abrams Z
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear S Abrams Z Thank you very much for your review and your stay with us! We hope to welcoming you back soon! Best regards Alina Russ, Marketing More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Very nice hotel with a good staff. Rooms were very cleaned an comfortable and big enough for a couple with a bike. We choose this hotel because he was recommended by the Ironman organization. The hotel is not very close to the lake where the competition happens (6k or more) and we discovered they did not have a "transfer service"... More 

Helpful?
Thank Douglass H
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Douglass H Thank you for your feedback. We hope to welcoming you back soon! Best regards Alina Russ, Marketing More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $179 - $273 (Based on Average Rates for a Standard Room)
Number of rooms: 365
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#4 Green Hotel in Zurich
#53 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
19 questions
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Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disappointing breakfast for such a hotel brand!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Rooms overlooking the Courtyard”
 of 5 bubbles Darrell022354, 29 Oct 2016 | Read review
“I wish I knew given that our room was a "nicer room"”
 of 5 bubbles CitizenoftheAir, 6 Oct 2016 | Read review
“Small but comfortable rooms”
 of 5 bubbles ruchirg2013, 18 Sep 2016 | Read review
“Rooms need to be better equipped and maintained”
 of 5 bubbles pacof516, 13 Sep 2016 | Read review
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