This hotel is nice , rooms clean . Breakfast was really good . Got upgraded to a really nice suite due to my Marriott status . Chocolates are served at night in your room ! Great touch . The lobby was a little dark for me but I didn’t spend much time there . Easy access to the tram station .
This hotel is wonderful. The rooms are beautiful, spacious and clean, with beautiful views of the cityscape. The bathrooms are well stocked with premium toiletries. The staff is friendly and warm. I had dinner in the main restaurant — while it is a bit expensive, the food was delicious and the staff was extremely pleasant. This hotel is a joy to stay at.
Needing a hotel close to a client I alighted on the Sheraton, a couple of doors away. The hotel is modern and well equipped and staff friendly. The room was large, dark and clean so pretty much fit for purpose - the only small issues being that there was nothing in the minibar, and only two sachets of creamer available; not ideal and certainly not generous. What was generous was the breakfast which was fresh with plenty of choice, helped by a very cheery female chef.
We stayed here for 4 nights & had a great experience. The staff is friendly & manager is super nice. Upon our check in Julia helped us & she was kind & knowledgeable. Thania has been helping too when I go down for milk or wash bottle for my son. Super nice girls & when I spoke to manager Sutana she was so nice herself. It shows her leadership how kind her team is. Thank you for making our stay great! The guy at the door tall don’t know his name super nice too
The Sheraton was the best hotel we stayed at on our tour of Switzerland. Check in was quick and efficient, The room and bathroom were spacious for Europe (but the drainage in the shower could be better). There were tea and coffee making facilities plus a fridge. And a great hairdryer. There was a good breakfast, with eggs to order. It's not in the center of town but there is a tram stop right outside the door. The COOP supermarket is a short walk from the hotel.
I went to this hotel for a layover with my crew. The staff here are all incredibly friendly. I had to seek help regarding some work-related issues, Mr. Pierre & Ms. Jana really helped me in every way possible. Not a lof of hotels like this exist anymore, that the staff understand guests like me that are employees too, just like them, that we value our job because it’s something we love to do. Their satisfaction is to make their guests happy, my satisfaction is to make my passengers happy too.
The hotel is good, it is away little from the centre, car park available with extra charge, the staff were polite, the room and bathroom were clean and comfortable , I did not like the electrical curtains, the breakfast at the restaurant was reasonable .
The hotel is very nice and the whole staff was very friendly and helpful. The rooms were very good and clean, and even the food at the restaurant was super. Being totally veg, the chef was very helpful making us veg dishes. The Guest Relation Manager, Mr. Joel Krol was very helpful as I have known him since he was working at Hotel Wellenburgh in Zurich. There was another Indian girl, who was also very helpful and kind.
Chose for close proximity to airport and train station for our 24 hours in Zurich. Attentive service, clean rooms and great location were just what we were looking for. Only downsides were cruise passengers clogged the few elevators that are available. Lounge amenities were non existent during our stay which was a good excuse to get out of the hotel and head over to the Viadukt area nearby. Would stay again / recommend to others.
Excellent hotel, I arrived last minute in the middle of the night and the staff were extremely welcoming and pleasant. I must highlight Per from the front desk, who is an example of an excellent receptionist. He was nothing but kind and made my stay very pleasant. The room was spacious, clean and with a nice view. Bed was comfortable. The hotel restaurant is meat focused, so vegans and vegetarians have very little options, however the beef was of great quality.