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Crowne Plaza Maastricht

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Crowne Plaza Maastricht
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639 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Reviewed 3 weeks ago via mobile

Stayed for 3 nights. Huge bed. Clean room in a well maintained hotel. Looks well looked after. Central Maastricht so easy to get around. Short walk to train station. Breakfast looks a little pricey so I didn't take this option.

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Helpful?
1Thank Chris D
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr David, Thank you for your stay with us and for sharing your experience on TripAdvisor. Your comments are highly appreciated, and we hope to have the pleasure of seeing you again soon. Best regards, Ramon Schouwenberg Assistant Front Office Manager

Rancho Palos Verdes, California
Reviewed 3 weeks ago

My daughter and I stayed here for one night in January. Loved the location: right on the river. We had a view room, which was a good size with a mini bar and a very nice view of the river; noise from the boats at night did bother me a little, but I am a very light sleeper. Great to...

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Helpful?
Thank Colleen T
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mrs Colleen, First off all I would like to thank you for choosing Crowne Plaza Maastricht, and for sharing your wonderful experience with us. We are delighted to read your comments regarding our beautiful location and our excellent breakfast buffet. The chocolate sprinkles are a typical Dutch breakfast item known as "boterham met hagelslag." Thank you again for sharing...

Reviewed 3 weeks ago

The breakfast buffet is the best part of the hotel. Lots of choices to make and even many possibilities for getting e.g. your egg prepared in a personal way. The room, 111, was large and had a minibar, table, chairs and desk. The bed was large and good. The bath and shower are in need of a proper renovation: the...

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Helpful?
Thank LloydxMarcel
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear LloydxMarcel, First off all I would like to thank you for choosing Crowne Plaza Maastricht. We are delighted to read your comments about our breakfast buffet, the service of our staff and your comfortable room. We are indeed perfect located on riverside close to all the highlights of the city. Your comments regarding the bathroom will be shared with...

Reviewed 13 February 2017 via mobile

Central heating insufficient to keep the room warm!water boiler for tea out of order! Only one pair of slippers provided. Artworks on the wall inappropriate,hurting my eyes. In house restaurant's personnel indifferent. Even though small to host conferences/functions, during my stay the lobby,the coffee shop was full with visitors that most of the places for common used were occupied, leaving...

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Helpful?
Thank Maria K
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mrs. Maria, First off all I would like to thank you for being our guest, and for staying in Crowne Plaza Maastricht. We are sorry for not fulfilling your expectations during your stay in our hotel. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. On the other...

Eindhoven, The Netherlands
Reviewed 10 February 2017

Perfect location in the center of the beautiful city of Maastricht, including good parking availability. Though the inside of the hotel is well taken care of the rooms itself could have had some more attention, especially with maintenance and cleaning. Of course this can be a temporary thing. On the other hand, the beds were great and breakfast is superb.

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Helpful?
Thank JBE77
Sluijsmans, reception@cpmaastricht.nl at Crowne Plaza Maastricht, responded to this review

Dear Sir/Madam, Thank you for taking the time to fill out the questioner. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We hope that you will continue to trust us during your next stay in Maastricht and we look forward to welcoming you back. With kind...

Reviewed 1 February 2017

This is our 3rd visit to the hotel. The room is spacious, I have to say the beds are very comfortable. Also the breakfast is great! Location is perfect, along the Maas with a nice view. Within walking distance of restaurants. Also the bar is nice with a nice lady who served us.

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Helpful?
Thank Jannie v
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Jannie, First off all we would like to thank you for your loyalty and choosing Crowne Plaza Maastricht. Your comments about our specious rooms, excellent breakfast buffet and our location are highly appreciated. Thank you again for sharing your comments, and we are looking forward to your next stay with us Best regards, Ramon Schouwenberg Assistant Front Office Manager

Bet Arif
Reviewed 22 January 2017 via mobile

Love the location, the view, the breakfast and above all - the amazing staff. I come here every three months or so and they make my staying a pleasure. The only down side is that they don't have a gym 😣

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Thank Assaf M
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr Assaf, First off all I would like to thank you for choosing Crowne Plaza to stay when you are in town for business. It’s great to read your positive comments about our location, excellent breakfast buffet and our staff. This motivation will be shared with our team! We are looking forward to your next stay with us. Best...

Reviewed 22 January 2017 via mobile

The people are very nice and the location is good. The rooms we have stayed in (3) all had very ill maintained, see photos. The bathroom doorframes are damaged and have turned yellow. Tiles with filled holes and all looking very old. Not what you expect in a 4 star hotel.

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Helpful?
Thank Edward B
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr Edward, First off all I would like to thank you for being our guest, and for staying in Crowne Plaza Maastricht. Thank you for your positive comments about our location and friendly staff. On the other hand, we would like to apologize for you’re disappointed about your bathroom experience. Kindly be assured that we treat this matter seriously...

Delft, The Netherlands
Reviewed 9 January 2017

Stayed here just before new years. The hotel is right next to the river Maas, it's a beautiful location. The breakfast was excellent, a lot of choice and good quality. There is a car park that with internal access to the hotel. The bed was incredibly comfortable.

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Helpful?
Thank MattyboyLeiden
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear MattyboyLeiden, First off all I would like to thank you for being our guest, and for staying in Crowne Plaza Maastricht. We are delighted to hear that you’ve enjoyed your stay with us. Thank you also for pointing our beautiful location, excellent breakfast buffet and the convenience of a parking garage close by. We are looking forward to your...

Liverpool, United Kingdom
Reviewed 9 January 2017 via mobile

Great hotel, great location, great river view and spectacular breakfast ! Maastricht is one of my favourite places to visit, the food and shopping is fantastic... the whole place is very classy. Christmas markets were on and were lovely too !

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Helpful?
Thank nathalie l
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, Thank you very much for taking the time to write this review, we highly appreciate this. Thank you for your great compliment about our breakfast. We look forward to welcome you back in the future! With kind regards, Vivian Sluijsmans Front Office Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 

Additional Information about Crowne Plaza Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: $186 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Maastricht 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Maastricht Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Maastricht
#9 Business Hotel in Maastricht
#9 Family Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Maastricht staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While the river view was very good, perhaps not worth it unless you plan on being in your room during the day.”
 of 5 bubbles vacationmama, 2 Mar 2017 | Read review
“River view”
 of 5 bubbles morpethmum, 6 Nov 2016 | Read review
“For a few extra dollars you can upgrade to a larger room.”
 of 5 bubbles Chaslosh, 1 Nov 2016 | Read review
“Try to book a room with a terrace overlooking the Maas river, as you'll be able to contemplate the sunset”
 of 5 bubbles Fabrizio_FCR, 7 Oct 2016 | Read review
“There is a grocery store just around the corner very close. Like 300 feet from front door.”
 of 5 bubbles dc10rvr, 23 Sep 2016 | Read review
5 of 5