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Crowne Plaza Maastricht

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639 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Amsterdam, The Netherlands
Reviewed 26 April 2015

The Hotel located 10 minutes walk from downtown. The location at the riverside guarantee a special view. Hotel staff are very kind. The breakfast was very good. The room was nice, needs minor renovations for guest with sharp lenses.

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Helpful?
Thank Falconi66
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear drjacomo, Thank you very much for writing this kind review. It's very good to read that you've enjoyed your stay with us. With kind regards, Vivian Sluijsmans Front Office Manager

Athens
Reviewed 23 April 2015

I have stayed several times in this hotel before as a business traveler. This time I was hosted with my family during our Easter vacation. Sure no regret! I booked by phone via a very polite lady from the reservation stuff. She offered me a family room, with a beautiful view to the Maas river at a reasonable rate. We...

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Thank Angelos1
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Angelos1, First of all we would like to thank you for your stays with us. It's very good to hear that after your business trips you came back with your family to enjoy your easter holiday with us. Your willingness to share your thoughts with us is genuinely appreciated, especially from you as our regular guest. It's very good...

London, Canada
Reviewed 22 April 2015 via mobile

Hotel was very nice and hotel staff were wonderful and very helpful. Great location. I was staying on a business trip, but would return with my family for a vacation. I did not eat at the hotel restaurant on my stay, but my colleagues did and said breakfast was very good.

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Helpful?
Thank 01tracyt
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear 01tracyt, Thank you very much for writing this review. It's very good to hear that you found the hotel to be very nice and our staff wonderfull and helpfull. We look forward to welcome you and your family back to our hotel. With kind regards, Vivian Sluijsmans Front Office Manager

Delft, The Netherlands
Reviewed 13 April 2015

my wife and I spent a weekend in Crowne Plaza Maastricht hotel. Overall we give the qualities of the hotel good ratings, fitting the 4 star status of the hotel. As we are people that prefer to have a quiet stay, we love the tranquililty of the rooms: neighbour sounds and TV sounds are generally absent. But not so when...

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1Thank Rene V
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Rene V, Thank you very much for your stay in our hotel. We appreciate that you took the time to write this review. It's very good to read that you've enjoyed your stay with us. I've spoken to our technical department about your comments of the doors, we will take appropriate action to resolve this. With kind regards,...

Luxembourg District, Luxembourg
Reviewed 5 April 2015 via mobile

No one welcomed us at the lobby.the receptionist didn't care about us at all. The hotel is well located, but outside town but easy to get to town. Their rooms bit too old style but the bed I had was huge and comfy. A nice bar by the river. I will avoid this hotel.

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Helpful?
Thank haleem2015
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Haleem2015, First of all I would like to thank you for writing this review, we highly appreciate this. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I'm very sorry that you didn't feel welcomed at our reception, I've already discussed this with our reception team....

Ostend, Belgium
Reviewed 3 April 2015

Went to Maastricht for a 3-day break and stayed at the Crown Plaza. We have stayed at other Crown Plaza hotels before but I must say that this one did not offer the same quality. We found the hotel a bit outdated and in need of some refurbishing. Breakfast was OK, average. But I would not advise having dinner at...

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1Thank tibelle
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Tibelle, First of all we would like to thank you for writing this review, we appreciate that you took the time. We will internally review your comments about our restaurant and breakfast. Thank you for addressing these issues to us. It's good to hear that you found our staff to be very friendly and helpfull. With kind regards, Vivian...

New York City, New York
Reviewed 10 March 2015 via mobile

Nice hotel in great location (between Sint Servaas and De Hoge brodges, some nice restaurants nearby). We stayed in a double room at the executive floor which I found quite nice (cosy, two sinks in bathroom, seperate bath with toilet, balcony, turning tv so you can watch from sitting area or bed, etc.). Some of the interior (especially sink in...

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Thank GoldenArms23
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Goldenarms23, Thank you very much for writing this review, we highly appreciate you taking the time. It's very good to hear that you enjoyed your stay with us. Especially your kind words about our restaurant are highly appreciated. We look forward to welcome you back in the future! With kind regards, Vivian Sluijsmans Front Office Manager

London UK
Reviewed 4 March 2015

Not the best check in experience. all very rushed and matter of fact. parking garage is difficult to understand with a multitude of tickets and explanations. Best to get them to park it for you. Had I known I would have avoided shlepping my suitcases up a very steep flight of stairs from the garage. Lovely room, overlooking the square....

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Thank pjspjs
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Pjspjs, Thank you very much for writing this review over your stay in our hotel, your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept our sincere apologies for the inconvenience you have...

Leuven, Belgium
Reviewed 28 February 2015

The hotel is located across the Maas from the centre of town, but a foot bridge immediately gives you access to the centre of town. The staff are generally very friendly and helpful, the room was spacious and clean and the breakfast buffet offered everything you need, and more. In addition there are many good restaurants in the immediate neighborhood...

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Thank WimVds
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. WimVds, First of all we would like to thank you for writing this review, we highly appreciate this. It's very good to read that you found our staff to be very friendly, that you've enjoyed the breakfast and our room. And off course that you also had a great time in Maastricht. We look forward to welcome you...

Bitburg, Germany
Reviewed 18 February 2015 via mobile

Visited Maastricht for Carnival 2015 and once again we stayed at the Crown Plaza. This is the best hotel as far as location, hospitality, service, modern, and much more. The staff is very friendly and helpful and they always have on a smile. This time we stayed in a river view room and it was great. We could see the...

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Helpful?
Thank Christopher A
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Chrisoph, Thank you very much for writing this review. It's very good to read that you've enjoyed the Carnaval in Maastricht! Thank you very much for your kind words about our staff, service and the river view room. With kind regards, Vivian Sluijsmans Front Office Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 

Additional Information about Crowne Plaza Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: $187 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Maastricht 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Maastricht Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Maastricht
#9 Family Hotel in Maastricht
#9 Business Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Maastricht staff and other travellers.
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Questions? Get answers from Crowne Plaza Maastricht staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While the river view was very good, perhaps not worth it unless you plan on being in your room during the day.”
 of 5 bubbles vacationmama, 2 Mar 2017 | Read review
“River view”
 of 5 bubbles morpethmum, 6 Nov 2016 | Read review
“For a few extra dollars you can upgrade to a larger room.”
 of 5 bubbles Chaslosh, 1 Nov 2016 | Read review
“Try to book a room with a terrace overlooking the Maas river, as you'll be able to contemplate the sunset”
 of 5 bubbles Fabrizio_FCR, 7 Oct 2016 | Read review
“There is a grocery store just around the corner very close. Like 300 feet from front door.”
 of 5 bubbles dc10rvr, 23 Sep 2016 | Read review
5 of 5