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Inntel Hotels Art Eindhoven

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Lichttoren 22 (navigation Mathildelaan 1), 5611 BJ Eindhoven The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (672)
360
Panoramas (29)
Room & Suite (375)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Inntel Hotels Art Eindhoven
Updated 20/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 27 hotels in Eindhoven
Location
Cleanliness
Service
Value
If you’re looking for a unique hotel in Eindhoven, look no further than Inntel Hotels Art Eindhoven. Inntel Hotels Art Eindhoven is located in the city centre, within 5 minutes on foot from Eindhoven Railway Station. The hotel offers spacious rooms and suites. Part of the hotel is located in the monumental Philips light tower, built-in 1909. The rooms are individually designed. A wide variety of shades and patterns combined with hand-picked furniture create a different experience in every room. The loft rooms are located in the light tower and offer a genuine city experience by the 4 m high ceilings. Guests can enjoy the live- cooking, breakfast buffet with a glass of bubbles, a delicious lunch or a cosy dinner at Brasserie Lumen. The hotel bar is known for its wide variety of whiskeys, beers, and cocktails. Free Wi-Fi is available to guests in the entire hotel, as well as a parking garage (for an extra charge).
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Spa
Body wrap
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Sofa bed
Complimentary toiletries
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Dutch, German

Location

Full view
99Great for walkers
Grade: 99 out of 100
157Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
999Reviews5Q+A96Room tips
Traveller rating
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Popular mentions
tjohns82 wrote a review Oct 2021
Kilkenny, Ireland62 contributions52 helpful votes
This was my second stay at the Inntel Eindhoven; the first was in spring of 2015. They have renovated a bit since then, so it looked slightly different, but was still an excellent choice. The hotel is very close to the centre of the city; a five minute or so walk to the train station and five minutes or so to the main square. The staff is very pleasant and helpful. The rooms are great! Very big with a comfortable bed and (my favourite) a bathtub. We had a lovely view of the Philips Stadion from our window. We really enjoyed our stay and will probably be back for a third time soon!
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: There is a fridge in the room (empty) and a Jumbo grocery store right behind the hotel. Saved us...
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1 Helpful vote
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Response from Guest relations Inntel Hotels, Owner at Inntel Hotels Art Eindhoven
Responded 4 weeks ago
Dear guest, Thank you very much for choosing to stay with us again and we truly appreciate you taking your time to share your compliments. I have shared your review with the rest of our team. Reviews like this are a true source of motivation for all of us. It is really nice reading that you still appreciated the room and hotel interior after the restyling. The interior of the hotel is indeed a special mix of art and real Eindhoven industrial aspects. This amazes our guests every time they see the unique features of the hotel. We loved reading that you will be back again in the (near) future for the third time. We will certainly be waiting for your next stay. With kind regards, Vivian Guest relations
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ValiMV wrote a review Aug 2021
Bucharest, Romania1695 contributions124 helpful votes
+1
we came to this hotel a second time, we will leave for a few days and return. It is a good value for money. The breakfast is very varied and of good quality. It is a modern hotel, with generous rooms, located right in the city center. Therefore, you can come without a car, for which parking should be paid. Distance from the train station to the hotel, 6-7 min walk. Honestly, we will return to this hotel when we visit the city.
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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PB wrote a review Aug 2021
13 contributions4 helpful votes
Hi, yesterday the 2nd of August, was our legal wedding in restaurant Lumen, Inntel Hotels Art Eindhoven. We actually got the municipality of Eindhoven to 'declare' this venue as a wedding location for one specific hour on the 2nd of August 2021. The staff, especially Fenna Nagel from the Meetings & Reservations Department of Inntel Hotels Art Eindhoven was extremely supportive, resourceful and diligent with the whole planning of this day. The restaurant chefs also accomodated two extra people on that day. The decorations and table settings were beautiful. Fenna did a great job! She also got one person wholly dedicated to wait on our table. She really managed the whole event very well. I truly wish, I could name every person here but I do not have their names. Fenna does. She can vouch for them on our behalf. I and my husband, are very happy. By the way, I stayed over in this hotel in 2019 for my interview as well. So I do know the room service and they are good.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Guest relations Inntel Hotels, Owner at Inntel Hotels Art Eindhoven
Responded 6 Aug 2021
Dear Guest, We feel privileged that you chose to spend your special occasion with us. We are delighted that the attention of Fenna and our friendly team made your day very special! We would like to thank you for taking the time to share your experience at our hotel with us. Your positive feedback is a true source of motivation to all of us. I will make sure to share this lovely compliment with Fenna and the entire team of restaurant Lumen. Thank you again for choosing restaurant Lumen for your legal wedding. We feel very honored and hope it turned out to be an unforgettable day for you two. Warm regards, Nina - Guest Relations
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Marco M wrote a review Jun 2020
Eindhoven, The Netherlands1 contribution2 helpful votes
My partner and I are staying for the period of three weeks in this hotel and I must say the customer service is amazing. The staff of this hotel are very professional .In the reception, they welcomed us very warmly and they asked us about our comfort continuously during our stay. We had to change our room and they were absolutely understanding and made sure that we get our most preferred room. If you are not satisfied with something, do not worry, just inform the staff and they will take care of it immediately. Also the staff of the restaurant make sure that you have everything that you need to make your stay more pleasant . The customer service manager is very approachable and he has a great understanding of customer service experience and the service recovery. We truly wish them all the best and we hope that their effort wont go unnoticeably.
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Date of stay: June 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Experience I, Guest relations at Inntel Hotels Art Eindhoven
Responded 18 Jun 2020
Dear guest, Thank you very much for your positive review. We really appreciate it that you took the time to share your experience with us. It is truly a delight to read that in the three weeks you stayed with us, there were so many things you liked about the hotel. I will definitely share this review with compliments for the staff with my colleagues. Reviews like this are a true motivation for the staff, it is why we prioritize the guests day in and day out. Also in times like this, the comfort and relaxation of our guests are the most important for us. We are looking forward to the next time you will stay with us. Best regards, Vivian Guest relations
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fanofluxury wrote a review May 2020
Europe32 contributions28 helpful votes
+1
My full hotel review after spending two nights in Eindhoven: A 4-star hotel that managed to underwhelm, surprise, baffle and insult me. I did not expect 5-star experience, I expected 4-star and unfortunately received a stay that is not even worth 2 stars. The hotel praises itself for its design and the fact that many rooms are unique. Right, that is one way to put it.... I booked a loft room for two nights despite the Covid19 problems that were affecting every hotel in the country. But it was a necessity, and this hotel is well located in the city center and has affordable parking possibilities. All over the country, hotels were allowed to open their restaurant, but only for hotel guests. More on that disaster later. Let us start with the room: A so-called Loft Room, and according to their website this was supposed to be 33 m2. Well, the room was measured by an optimist. 8 meters long and 3 meters wide makes 24 m2 including the bathroom. Maybe this was one of those features making the room unique? Ours was way too small. The clothing was supposed to be stored in open space, so they could handily collect as much dust as possible. Most cupboards in hotels have a door. I suppose this is considered design at Inntel? Another feature was the cabinet where you could find the minibar and safe. It actually had a door! Alas, the door could not even fully open, the bed stood in its way. Another piece of design I did not understand. Or perhaps it was supposed art? The bathroom contained an electricity socket that was about to fall of the wall. You could easily get your fingers behind it to see if the electricity worked. The result when a guest would get a shock would probably be considered performance art. Or was this complimentary hairdresser service? The shower screen had not seen a cleaner recently. The brown tarnish was probably considered design too, or perhaps it was another element that made our room unique. Not sure. How to control the room temperature? Yes, there was a control panel, but that was just a visual gadget and did not do anything. But one could open the window! In a 4-star hotel guests expect a more sophisticated way to influence the room temperature. Really. Breakfast. As the restaurant was closed due to Covid-19, ‘Room service’ would put a brown bag in front of your door in the morning and you could make yourself some coffee or tea using the coffee machine and kettle in the room. Cutlery was made of plastic and plates were non-existent. In a 4-star hotel. Not a youth-hostel. A 4-star hotel. I will let the pictures do the talking, the design feature was maybe inspired by prison food, although I think if inmates would get this served, riots seem inevitable. Since the hotel had decided (for whatever reason) to only open the restaurants on weekends, it was not possible for guests like me (staying during the week) to get a meal apart from a limited room service menu. Which was not an attractive option after experiencing Inntels interpretation of breakfast. So, the only other way to get some food was calling a delivery service. (4-star hotel, remember?) The worst was yet to come though. Upon arrival of our food, receptionist Esther told us we were not even allowed to take a table in the (empty) restaurant to eat our meal. While being hotel guests! We could 'enjoy' our food either outside in the open air or in our room (that had no decent facilities nor space for two people to have a meal). The only co-operation we received was some metal cutlery. So basically, we were forced to put the take-away on our beds, in our room, and eat it like that. In a 4-star hotel. An absolute disgrace. The experience in this 'design' hotel costed no less than 154 euro per night, including the unique Eindhoven Inntel breakfast experience. After being robbed for over 300 euro I have no intentions to go back. It is obvious that hotels must improvise due to Covid-19 legislation, but this was a complete and epic failure. The positive is that as things look now, I have no need nor intention to ever visit Eindhoven again in my lifetime (Deo volente) so chances that I will ever set foot in here are zero to none. But Inntel, and Esther in particular, surely understand how to ruin someone's stay.
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Date of stay: May 2020Trip type: Travelled on business
2 Helpful votes
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Response from Experience I, Guest relations at Inntel Hotels Art Eindhoven
Responded 2 Jun 2020
Dear guest, Thank you for reviewing your stay on Google as well as on Tripadvisor. We're very sorry that your stay did not live up to your expectations. The Loft room is an extraordinary space and due to the history of the building a unique place to stay in. It seems like the room type and the food choices were not a great match for you. There are regulations for every hotel due to COVID-19. This means in your case, that the breakfast was served in front of your room and only with the allowed cutlery. Also, we can not allow guests to bring brought food in the restaurant. When the restaurant is empty and closed, the staff won't be able to make sure every guest is safe and well. Ones again, sorry for the inconveniences. Please let us know your special preferences next time so we can offer a room change or different food options when available, rest assured your comments will be shared with the management team. Hopefully, we get a second chance to welcome you back in the future. Best regards, Vivian Guest relations
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PRICE RANGE
US$95 - US$165 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PREMIER Art Hotel Eindhoven
LOCATION
The NetherlandsNorth Brabant ProvinceEindhoven
NUMBER OF ROOMS
230
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Frequently Asked Questions about Inntel Hotels Art Eindhoven
Which popular attractions are close to Inntel Hotels Art Eindhoven?
Nearby attractions include NexxtVR (0.1 km), Philips Museum (0.2 km), and PSV Museum (0.4 km).
What are some of the property amenities at Inntel Hotels Art Eindhoven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Inntel Hotels Art Eindhoven?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Inntel Hotels Art Eindhoven?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Inntel Hotels Art Eindhoven?
Yes, a parking garage, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to Inntel Hotels Art Eindhoven?
Conveniently located restaurants include Gastrobar Luzt, Gezana Eritrean Restaurant, and Restaurant The City.
Are there opportunities to exercise at Inntel Hotels Art Eindhoven?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Inntel Hotels Art Eindhoven?
Yes, dry cleaning and laundry service are offered to guests.
Does Inntel Hotels Art Eindhoven offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Inntel Hotels Art Eindhoven?
The staff speaks multiple languages, including English, German, and Dutch.
Are there any historical sites close to Inntel Hotels Art Eindhoven?
Many travellers enjoy visiting Collse Watermolen (4.2 km).