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Novotel Amsterdam City

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Traveller (764)
Room & Suite (339)
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About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
39Restaurantswithin 1 km
4Attractionswithin 1 km
3,205Reviews
953Photos
62Q+A
100Room tips
Traveller rating
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  • 133
  • 87
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Popular mentions
We stayed in this hotel for couple days. Hotel is nice and in very good location. 4 minutes walk to Metro and 15 minutes by metro to Centraal Station. Unfortunately staff wasn’t very helpful. Our room was boiling hot all of sudden around 9pm. We checked radiator was off. Tried
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Response from Dirk B, General Manager at Novotel Amsterdam City
Responded 1 week ago
Dear Parth G., Thank you for sharing your experience with us. I am very sorry to read that your complained was not handled as it should have been. Please except my sincere apology's. At Novotel Amsterdam City we always aim for a high level of service and I will make sure your experience will be shared with our Front office manager. This enables us to improve on our service every day. Thank you again for sharing your experience and I can assure you that this is not a normal Novotel experience. Kind regards, Hanneke B. Hotel Manager
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I took my group there during Dec. It was a decent 4 star. Very minimal service hotel. As the name suggest, its really not a City Hotel. Its located on the outskirts of Amsterdam and takes atleast 30 - 45 Mins from the City Centre. Also one of my group member's had bag with 3
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Response from Dirk B, General Manager at Novotel Amsterdam City
Responded 1 week ago
Dear Singaravelou, Thank you for sharing your feedback with us. I am sorry that your experience did not meet your expectations concerning our location of the Hotel. You are correct that our hotel is not in the city center but in the southern part of the city of Amsterdam. In concern of the theft of the passports, I am really sorry that this happened and I would still like to help you out. Could you pleas send me your reservation details to H0515-DU@accor.com so I can investigate the case. Thank you gain for your feedback and I hope you will contact us. Kind regards, Hanneke B. Hotel manager
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Very nice experience. Nice cocktails and gins and a decent choice at the bar, friendly staff at front desk, bar and breakfast. Breakfast offered a very large variety of choises. We'll be back for sure.
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Response from Dirk B, General Manager at Novotel Amsterdam City
Responded 2 weeks ago
Dear Geert1984, Thank you for your great compliments! I will make sure these will get back to our teams that make your stay this great. We will be here to great you next time your here. Kind regards, Hanneke B. Hotel Manager
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It is located near Rai exhibition center (I,e. You can travel in and out city easily). Views from hotel was good,shared one photo too.😉 Good breakfast and very customer service oriented staff at the reception. We took lot of memories with us.
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Response from Dirk B, General Manager at Novotel Amsterdam City
Responded 3 weeks ago
Dear Raghsrao, Thank you for your time within this review. Lovely to hear that you liked our breakfast, service and the view. Do we see you again soon? Warm Regards, Hanneke J. Hotelmanager
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Good location near Rai exhibition center, easy to get there from airport by train. Location is not near the center which should be considered if looking for hotel for holiday. Room was excellent condition, nothing special but it felt brand new. Good breakfast and very customer
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Response from Dirk B, General Manager at Novotel Amsterdam City
Responded 3 weeks ago
Dear Tonis, Thank you for your honestly and time within this review. Lovely to hear that you liked our location from the hotel. When you would like to stay with us during your holiday, the metro or taxi brings you within 15 minutes to the center of Amsterdam. Thank you as well for your good words about our rooms and breakfast. Warm Regards, Hanneke J. Hotelmanager
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Professional photo exclusively commissioned by TripAdvisorNovotel Amsterdam City
The Room at the Novotel Amsterdam City
Photo provided by managementNovotel Amsterdam City
Guest room
Photo provided by managementNovotel Amsterdam City
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12345668
The center is not that close by, the public transport station is close about 500 meters, and you can take the M 51 to central station, which is 5-6 stops, i would say you need about 35 minutes to center with the train. i think you can take a bus or tram as well but not sure of the route.
2 votes
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The lot is right in front of the hotel but you, can’t reserve. You have to pay, I don’t remember how much, but I believe the hotel site has that info. If it happens to be full there is a lot of parking around next to that lot also
1 vote
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a small TV, small fridge and a kettle. Hairdryer inside the toilet
1 vote
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Dear DarLufox, Thank you for your message. The difference between the rooms is, that our renovated rooms have been renovated recently. Meaning the look is different. The non-renovated rooms includes a bathtub with shower and the renovated rooms only have a shower. Both rooms includes a minibar with a complimentary bottle of water. If you have any other questions, please don't hesitate to contact. Kind regards, Fransis Novotel Amsterdam City
0 votes
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12345613
"Room 1020 had a wonderful view!!"
"executive suite !"
"Don't fall in the trap on upgrade at extra price.All rooms are almost same"
"ASk ahead of time for a coffee pot"
"my room was quiet - second floor"
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12345620
PRICE RANGE
US$57 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel amsterdam city hotel amsterdamaccor amsterdam cityamsterdam novotel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBuitenveldertAmsterdam SouthBuitenveldert-OostZuideramstel
NUMBER OF ROOMS
611
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