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NH Collection Amsterdam Grand Hotel Krasnapolsky

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#83 of 362 Hotels in Amsterdam
Certificate of Excellence
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NH Collection Amsterdam Grand Hotel Krasnapolsky
NH Collection Amsterdam Grand Hotel Krasnapolsky
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766 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Cambridgeshire, United Kingdom
Reviewed yesterday NEWvia mobile

Location is not to be overlooked with this hotel. It is very central with a wonderful view of the palace this should not be underestimated as it is beautiful. However there are some major flaws with this hotel which I do not expect with the money paid to stay here. This hotel should be above average for the price tag....

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Helpful?
Thank Blondie0101
Belfast, United Kingdom
Reviewed 4 days ago NEW

For a 5 star hotel the experience was very disappointing. Our room was cold on arrival, we couldn't get the heating to work and ended up having to get a heater brought up. The restaurant manageress was so unhelpful when we tried to book dinner; she told us to go to reception to book dinner; the concierge then telephoned restaurant...

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Helpful?
1Thank patriciacasey111
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter...

Reviewed 5 days ago NEWvia mobile

Visited this hotel for a weekend. Great location, very modern, very friendly staff. Great choice for breakfast, nice size rooms. 10 minute walk from the Train Station which is easy from the Airport (5€)

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Helpful?
Thank Paula B
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Wow, what a wonderful review, thank you very much for sharing your experience! We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. On behalf of all the members of staff of...

Reviewed 5 days ago NEW

This hotel has earned its 5 stars well. It is obviously in the best location if you want to be in the centre of the Dam! It is huge and stunning - inside & out. As we approached Dam Square the hotel stood out like a big beautiful sore thumb! We arrived late afternoon, which was good as I am...

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Helpful?
Thank Hannah W
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam Thank you for taking the time to share your experience with us. We would like to thank you for your feedback. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Besides that, we would like to thank you for your kind words about our staff. We will...

Labo, Philippines
Reviewed 5 days ago NEWvia mobile

We spent one night last week and I found it better than I expect, Newly renovated so its clean and modern, very friendly staff.. and its in the center so its a short walk to every where around Amsterdam.. definitely will stay again:)

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Helpful?
Thank vannivek
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Wow! What a wonderful review, thank you so much to share your experience with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. On behalf of all the members of...

London, United Kingdom
Reviewed 1 week ago NEW

The Hotel is positioned well in the heart of Amsterdam, it has a very satisfying and pleasant feel as soon as you arrive, continued on until you leave. The Staff are very professional and helpful. The Rooms are very Clean and tidy and maintained well.

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Helpful?
Thank mark_turton
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Wow! What a wonderful review, thank you very much for sharing your experience with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. On behalf of all the members of...

New Jersey
Reviewed 1 week ago

We enjoyed our stayed, staff are friendly. Room is clean ,toilet is perfect especially the shower. Hotel gives you only bottled water 1 time even you stayed for 4 days. Perfectly located by the Dam Square area where you are surrounded by restaurants and shopping , walking distance to canal cruise. Food around is a bit expensive , soda is...

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Helpful?
Thank Teresa M
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Madam, Thank you for taking the time to post such a thorough review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. We are also very happy to hear that you enjoyed our central location as well as our buffet...

Belfast, United Kingdom
Reviewed 1 week ago

Firstly this is a very big hotel . I mean very big. We had an early flight to Amsterdam and arrived at the hotel just before midday .We were not able to check in until 3pm.In the 21st century this is poor customer service. Our room was spacious and quiet . Unfortunately it was as far away from the lobby...

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Helpful?
Thank richardg31_12
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experience with us. However, we very much regret that we did not completely meet your expectations. Please accept our apologies for the inconvenience caused. We are taking your feedback serious and we have already taken actions in order to prevent this from happening in the future. We hope that...

London, United Kingdom
Reviewed 1 week ago

Great Hotel, perfect location, could walk everywhere we wanted to go. Spacious clean rooms with fantastic shower!!! Stayed in a suite for four adults and there was plenty of room.Friendly staff. Couldn't get into room until 3pm even though requested early check in but not hotels fault they were busy.Would always be our first choice when in Amsterdam.

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Helpful?
Thank smY2543LM
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Wow, what a wonderful review. Thank you very much for sharing your experience! We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. On behalf of all the members of staff of...

Tehran, Iran
Reviewed 1 week ago

I really stay at that hotek for two days. It was very nice. The best place, very clean and neat room, warm and polite workers, fantastic room' design impressed me. Breakfast was really consisted of various fresh and delicious food. Fresh fruits, several kinds of sweets, live cooking , alot of tastes of tea and coffee and ..... .

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Helpful?
Thank 476jalilm
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to post such a thorough review of your recent stay at NH Collection Grand Hotel Krasnapolsky. To be described as one of the best hotels in Amsterdam is a fantastic compliment and we have shared your review with our team. We are delighted to read that you had such an enjoyable time...

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Staying in Red Light District (De Wallen)

Neighbourhood Profile
Red Light District (De Wallen)
To visit Amsterdam and not explore De Wallen (the Dutch name for this area) or to go only to gawk at its saucier aspects would mean missing the opportunity to view some of the city’s most picturesque canals, historic landmarks, and impeccably presented examples of traditional local architecture – not to mention Amsterdam’s own Chinatown, Europe’s largest Buddhist temple and more local treasures. Sure, there are some less salubrious activities drawing the curious to this age-old part of time. Nevertheless, the Red Light District is still a very safe and incredibly fascinating area where at the turn of a corner you can be transported from the dingy glow of modern day neon red to a glorious 16th century Delft blue dreamscape.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Grand Hotel Krasnapolsky in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 

Additional Information about NH Collection Amsterdam Grand Hotel Krasnapolsky

Address: Dam 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen) , Binnenstad , Dam Square
Price Range: $249 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 451
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cheap Tickets, Priceline, Odigeo, NHHotels, Travelocity and Jetsetter so you can book your NH Collection Amsterdam Grand Hotel Krasnapolsky reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky
Hotel Style:
#57 Romantic Hotel in Amsterdam
#57 Luxury Hotel in Amsterdam
#70 Business Hotel in Amsterdam
#80 Family Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Amsterdam Grand Hotel Krasnapolsky staff and other travellers.
118 questions
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Orillia, Canada

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Questions? Get answers from NH Collection Amsterdam Grand Hotel Krasnapolsky staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fourth floor was silent at night”
 of 5 bubbles hannahw741, 2 Dec 2016 | Read review
“be able to access room from convenient elevator”
 of 5 bubbles richardg31_12, 30 Nov 2016 | Read review
“fronting the center palace”
 of 5 bubbles , 27 Nov 2016 | Read review
“Opt for one facing the dam square in the Main block.”
 of 5 bubbles NayarDubai, 16 Nov 2016 | Read review
“Make sure you don't get a room in the smelly adjoining building.”
 of 5 bubbles A8084EUwilliamw, 16 Nov 2016 | Read review
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