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Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
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1,868 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Istanbul, Turkey
Reviewed 2 weeks ago

We booked via Expedia. When we went to the hotel they said that there was no such reservation although we'd received a confirmation mail. It took about half an hour to find a room for us which was eventually very small for 2 adults and 2 children. They changed our room next day but the first night was a nightmare....

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Helpful?
Thank Murat M
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Murat M., Thank you for taking the time to share your comments on your stay in Mercure Hotel Amsterdam City. We are sorry to hear that you had a difficult check in and that your room was not adequate the first night for your family. Thank you for also leaving your compliments on the cleanliness of our hotel and...

A TripAdvisor Member
Level Contributor
5 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Just had 3 days in this hotel for my birthday and cannot fault it. Staff so friendly and nothing is too much trouble. 7 minute walk to the metro and then 6 stops and you in the centre.. Would definitely stay again

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Thank A TripAdvisor Member
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and are looking forward to meeting you and your children. Sincerely, Laura Heeringa

Munich, Germany
Reviewed 2 weeks ago

Extrem friendly staff. Nice room, they are tiny but still comfortable. Great view out of the window. Good connection with public transportation. Good breakfast. You can park in the street - is cheaper than the parking place of the hotel..

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Thank cbersch
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, Thank you for your wonderful compliments. We hope to be able to welcome you again soon! Sincerely, Laura Heeringa

Reviewed 3 weeks ago

The hotel was very cool, all comforts available, very clean room and excellent service. It has a wonderful lounge room, a small food shop inside and a very furnished restaurant. When we'll come back in Amsterdam we will surely come back!

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Helpful?
Thank Riccardo P
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Riccardo, Thank you for your lovely comments on our lobby and our restaurant. We are glad you enjoyed yourselves and we are looking forward to see you again soon! Sincerely, Laura Heeringa

London, United Kingdom
Reviewed 4 weeks ago

My friends and I stayed here last week, the staff were so helpful and so polite and really made us feel like home. Xadim was such a lovely person who works at the hotel and really catered to our needs. The staff were able to help us get taxi's and to get us train/tram tickets rather than worrying when we...

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Thank georginat32016
chennai
Reviewed 4 weeks ago

Location is good not too far from city centre. Enjoyed the view of Amstel river.Rooms was tiny yet comfortable,neat & tidy. Breakfast had good spread except of the staff little rude. Small gym,clean, could be better maintain.

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Thank prafilaash
Leeds, United Kingdom
Reviewed 4 weeks ago

Hotel was very nice and customer service was great. Most of the staff very helpful and friendly. Although we went to the bar and got ignored by the bar staff a few times when trying to order drinks. Hotel was very modern and clean. Only downside for us was the fact it was literally in the middle of nowhere! So...

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Thank Jade R
San Francisco
Reviewed 4 weeks ago via mobile

A really smart hotel and fantastic value for money. Definitely worth the 20minute journey to the centre of the city in return for a very very reasonably priced room. As it is predominantly a business hotel in the week... our rate was approximately 50% of the normal weekly one. Didn't try breakfast but had a lovely steak there on the...

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Thank MrKevT1
Reviewed 4 weeks ago via mobile

we were sent to this hotel after our flight had been cancelled. We were treated to dinner and breakfast by the airline, the hotel staff went the extra mile and made everything feel a lot better and stress free. We ordered room service which was made to a high standard. Would stay again 100%

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1Thank Liberty R
Leeds, United Kingdom
Reviewed 4 weeks ago

This hotel is around 10 minutes metro ride away from the city centre. The Metro station is OverAmstel, around 5 minutes walk from the hotel. The hotel is quiet, clean, spacious with restaurant, free wifi, bar and restaurant. Staff were very helpful, polite, welcoming and friendly. The only downside is the location being out of the city centre.

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1Thank DanC82

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 

Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: $124 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Despegar.com and Travelocity so you can book your Mercure Hotel Amsterdam City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Amsterdam
Hotel Style:
#60 Business Hotel in Amsterdam
#65 Family Hotel in Amsterdam
#74 Luxury Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Amsterdam City staff and other travellers.
82 questions
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Questions? Get answers from Mercure Hotel Amsterdam City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the city center but affordable and nice and clean”
 of 5 bubbles 272muratm, 13 Mar 2017 | Read review
“Higher floor with Amsterdam City View”
  • From different view
  • Normal view
 of 5 bubbles the_traveller_greg, 14 Jan 2017 | Read review
“Rooms at the back and side overlook the canals. Good location for visiting the Ziggo Dome”
 of 5 bubbles lynndy2017, 8 Jan 2017 | Read review
“6th floor appeared to be quiet.”
 of 5 bubbles FJ2205, 29 Dec 2016 | Read review
“If you get room 1721 ask for a new room!”
  • Room 1721
 of 5 bubbles dan_elp2014, 18 Nov 2016 | Read review
5 of 5