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Mercure Amsterdam Airport

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Mercure Amsterdam Airport
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968 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Vilnius, Lithuania
Reviewed yesterday NEW

Prior to booking I sent three Emails to hotel requesting detailos of their Hotel Shuuttle Bus = Ignored. Request on booking re hotel shuttle bus = IGNORED. Complaints (THREE) to Accor Group Customer services = IGNORED. Letter of Complaint to ACCOR Group CEO = Ignored. Accor Group should remember they have competitions who do CARE about their clients!

Review collected in partnership with Accorhotels.com
Thank mervynr49
Chichester, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Thank bethanym315
Reviewed 1 week ago via mobile

Mercure Hotel Amsterdam Airport is located 15 min from airport by shuttle bus. The hotel is quiet and near a small lake. You can easily have a walk around. Rooms are nice, clean and well furnished. Often use this hotel to organise meetings with European partners as Schiphol is easy to access and the hotel also. Meeting rooms facilities are...

Thank Marc M
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear Marc M, Thank you for taking the time to share this feedback with us. Although the review might not have the highest score I do believe you have enjoyed your stay with us as per your words do suggest. I hope we have provided you with good customer care and would love to have you back again in the...

Geneva, Switzerland
Reviewed 3 weeks ago

Small single room without window, but modern with shower and small desk. Only carry-on luggage allowed, the hotel being within the airport.Good value for price. Self service restaurant outside the hotel in the terminal hall. Free airport wifi.

Thank William F
Cork, Ireland
Reviewed 3 weeks ago via mobile

They are currently renovating the hotel and I was a bit afraid when I saw the ground floor but the rooms are very good. All I needed was a comfortable bed and a quiet room and I got both. The bathroom was modern and clean. Really happy.

Thank thatann44
San Jose, California
Reviewed 3 weeks ago

Maybe it was just when we were there but, the hotel is being remodeled. NO ELEVATOR! Normally wouldn't be a big deal at a 3 story hotel but, we had several cases full of heavy equipment to carry up and down the stairs. Te rooms are big and clean and the breakfast is 1st class. We only had contact with...

Thank Sean M
Breda, The Netherlands
Reviewed 4 weeks ago via mobile

This Mercure hotel is a short (shuttle bus) drive away from Schiphol airport. Since our last stay here they have renovated the rooms. The bathroom is very much improved, with a walk in shower. They gave us an upgrade, because of our gold member status. In our room was a filled minibar, with complimentary soft drinks, beer and wine. A...

Thank traveggie
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, Thank you for sharing these kind words about your recent stay with us. I am happy to read that you have very much enjoyed your stay in a newly renovated room. You are absolutely right about the front office staff. They are more than willing to offer excellent service, but we do have two interns at the moment...

Santa Clara, California
Reviewed 4 weeks ago

We arrived from Ireland and spent one night before returning to the US. Pros: Easy to make online reservation. Shuttle service from airport very convenient, frequent and dependable. Front desk staff very nice. Rooms remodeled, clean and larger than expected. We had a a king bed with pull out sofa for third person. We asked about linens and not only...

1Thank Peg654
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, Thank you for taking the time to share this feedback with us. I am happy to read that the pros outweighed the cons and you have enjoyed your stay and excellent service in our restaurant. However, I am very sorry about the wake-up call and assistance with luggage. I have seen in our system the wake-up call was...

Reviewed 17 February 2017 via mobile

Excellent personnel: my assistant made a mistake in the reservation that was booked one month later to my actual arrival. The personnel solved everything with the best attitude, urgency and kindness. Room: one touch light off from the bed, charging plug close to the bed, all clean and looking brand new. Great shower Wifi: included in price, perfect speed. Breakfast:...

Thank Xoaco
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, Thank you very much for taking the time to share this lovely feedback about your stay with us. We are very happy to read that had a wonderful experience and would love to welcome you back again in the future. Kindest regards, Marisca Testerink - Front Office Supervisor

Reviewed 14 February 2017 via mobile

The hotel is near the airport. The hotel is very clean. I appreciated much the lemon water in their reception area as welcome drink.Enjoyed the breakfast because of different varieties to cater to Asians.

Thank Cecille Q
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear Cecille, Thank you for taking the time to share this feedback with us. We hope to welcome you back again in the future. Kind regards, Marisca Testerink - Front Office Supervisor

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 152 non smoking rooms, situated 10km from Schiphol Airport,between the highway A4, A9 & A10,Mercure Amsterdam Airport is the ideal hotel for business and leisure purposes.We have 6 suites, 16 recently renovated conference rooms, a Business Point M., a restaurant and a cozy bar with terrace over-looking the lake "Nieuwe Meer".The Rai Congress Center and the city center are easy to reach by car,taxi or public transportation.We offer you a complimentary shuttle service to and from Schiphol Airport. ... more   less 

Additional Information about Mercure Amsterdam Airport

Address: Oude Haagseweg 20, 1066 BW Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: $106 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Amsterdam Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Mercure Amsterdam Airport Hotel Amsterdam
Accor Amsterdam Airport
Hotel Style:
#30 Best Value Hotel in Amsterdam
#88 Luxury Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest an odd number room.”
 of 5 bubbles colonelthom, 3 Jan 2017 | Read review
“Check for shampoo and soap before you shower.”
 of 5 bubbles gigaelk, 5 Dec 2016 | Read review
“choose a double bed room for space”
 of 5 bubbles nitujaipur, 16 Nov 2016 | Read review
“This wins for convenience”
 of 5 bubbles KieranJ288, 18 Oct 2016 | Read review
“ask for a room not facing the highway”
 of 5 bubbles puccid, 22 Sep 2016 | Read review
5 of 5