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Swissotel Amsterdam

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#49 of 362 Hotels in Amsterdam
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Amsterdam
Swissotel Amsterdam
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461 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Reviewed 2 weeks ago

Hotel is located in plain center, Dam square, with all possible shopping possibilities. Connections to touristic places without any issue. Rooms clean and sufficient large, excellent view on the Dam. Service very professional as well in restaurant as at reception and with portier, useful advices. 1 handicap: Service breakfast due to the guest of neighbouring hotel (transformation) and not enough...

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Helpful?
Thank Leon W
Rochford, United Kingdom
Reviewed 3 weeks ago via mobile

Often visit Amsterdam and stayed in a number of hotels, however since establishing Swissotel I wouldn't stay anywhere else. Very reasonably priced, helpful and friendly staff and in the prime location. Would highly recommend it to anyone visiting Amsterdam.

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2Thank lauriehume
Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago via mobile

After arriving at this hotel we were quickly shown to our room even tho it was ok it was nothing like the photos on their site the rooms were tiny the window was high up looking out to a roof and the room was dark. There was a coffee machine and a flat screen television but that was the only...

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1Thank magsHartlepool
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for writing this review. On behalf of the entire staff, we would like to sincerely apologize for any inconvenience you may have experienced during your stay with us. This is not the manner in which Swissôtel Amsterdam aims to convey its services since our guests’ satisfaction is our main priorities. We are working very hard together with our...

Loughborough, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel was great. Right on Dam square, 10 minute walk from the train station and right in the middle of everything that we wanted to see. It was nice and quiet, the staff were lovely, the coffee machine in the room was great and the room itself was brilliant. They have great showers!!!!

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Thank Tez197831
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

We would like to express our sincere appreciation for choosing to stay with us and for also taking the time to share your wonderful feedback with your fellow travelers. Thank you for pointing out the very convenient location of Swissôtel Amsterdam and the various amenities we have to offer. We are very pleased to read that these have made your...

Minneapolis, MN
Reviewed 3 weeks ago

I'll be writing two reviews as I had very different experiences staying here within a two week period. Our first stay here was idyllic! The location is top notch, Dam Square, walk to train station, on a tram stop, walkability is perfect. We were upgraded to a Junior Suite which faced Dam Square, loved it. The front desk was extremely...

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Thank badkittyj
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow, we always enjoy reading such positive reviews regarding our guest’s recent stay with us. On behalf of all the colleagues here at Swissôtel Amsterdam I would like to express my most sincere appreciation for having stayed with us during your time in Amsterdam. Being able to share your feedback to our team will help me to truly show them...

Reviewed 4 weeks ago via mobile

We stayed here after a concert at Ziggo Dome. Location is fantastic - right in city center, walking distance to everything and only a short ride to the Dome. Hotel staff was incredibly friendly and gave us an upgrade to their suites on the top floor just because they had availability. The room was large and well appointed. The bed...

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Helpful?
Thank Nikki M
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write this review and mentioning our wonderful location. We are very proud to be centrally located close to all the main attractions and shops. I am very glad to read that we could surprise you with a complimentary upgrade to one of our suites, where you could enjoy our luxurious king-sized bed. We...

Gosport, United Kingdom
Reviewed 4 weeks ago via mobile

Just returned from a 1 night stay. Nothing negative to say about this hotel. Reception checked us in quickly and our room was ready...also receptionist gave us free bottles of water when we checked out and offered to look after our bags as we were not flying home till the evening. Opted for the breakfast which was lovely. Great location..short...

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Thank Buffy222
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write this review and mentioning our wonderful location. We are very proud to be centrally located close to all the main attractions and shops. Since all of our guests are equally as important to us, your feedback is a great confirmation of all of our efforts put in to each and every guest’s...

Hampshire, United Kingdom
Reviewed 4 weeks ago via mobile

Great location! Standard double room in need of a little tlc but everything you could need. (Coffee Machine, Kettle, Fridge, Iron, Hairdryer, Slippers!) Staff also super helpful. Restaurant attached 5* !!

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1Thank Hampshire86
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write feedback about your recent stay with us. We would like to express our sincere appreciation for choosing to stay with us and for also taking the time to share your wonderful feedback with your fellow travelers. Thank you for pointing out the very convenient location of Swissôtel Amsterdam and the various amenities...

Reviewed 18 February 2017

Perfect location with a quiet, clean room. The manager and staff were very attentive, and the rooms had some of the nicest linen sheets I've ever had in the best hotels in the world. They even offer a choice of several pillow options.

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Thank Tad B
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

We are always very pleased to read such positive comments about our guests’ experiences while staying with us, especially from our returning guests. At Swissôtel Amsterdam all our guests are equally as important to us and our guest oriented staff is dedicated to making your stay as comfortable and enjoyable as possible. Thank you for mentioning our spacious and tastefully...

Reviewed 18 February 2017 via mobile

My second stay on business at this great hotel. Both times lucky to be given an upgrade & last time to a suite. Rooms are spacious and well decorated & some have fantastic views over Dam square or the city rooftops. Highly recommend the open sandwiches on the lunch menu. Breakfast buffet well thought out with lots of choice. Service...

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Thank Lornaandrews
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

We are so pleased that you enjoyed every bit of your stay with us, especially thanks to our quiet and clean rooms as well as our unique location. On behalf of all the colleagues here at Swissôtel Amsterdam I would like to thank you for mentioning our attentive team members, who continuously ensure to provide each and every one of...

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Staying in Centrum

Neighbourhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 

Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Price Range: $305 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Hotel Style:
#28 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#37 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Amsterdam staff and other travellers.
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Questions? Get answers from Swissotel Amsterdam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have less noise”
 of 5 bubbles rebecca882, 23 Mar 2017 | Read review
“room with view on the Dam and Bijenkorf”
 of 5 bubbles LeonW320, 7 Mar 2017 | Read review
“The Dam view is wonderful though will have traffic noise. The noise did not bother us at all. Would recommend a city view if possible.”
 of 5 bubbles badkittyj, 1 Mar 2017 | Read review
“Avoid private yard windows.”
 of 5 bubbles Nosktiron, 9 Feb 2017 | Read review
“Views come with noise from the street (cars, trams) and the rear facing rooms have no view or look into a department store but quieter.”
 of 5 bubbles jasontodl, 5 Feb 2017 | Read review
5 of 5