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Max Brown Hotel Canal District

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Max Brown Hotel Canal District
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931 Reviews from our TripAdvisor Community

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There are newer reviews for Max Brown Hotel Canal District
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Showing 649: English reviews
Reviewed 16 November 2013

A booking which was confirmed long in advance was cancelled a couple of days before our arrival with an insulting offer to book us into a cheap airport hotel miles away from the centre. The hotel staff was rude and unapologetic . A promised token compensation has not arrived to this day.

3Thank CH_68
Bruges, Belgium
Reviewed 12 November 2013

This is a terrible hotel with no customer service at all. When we arrived (26/10) at the hotel, we were told the hotel was overbooked. They had booked us to a hotel "nearby" - it was near the vondel park - 50 min walk from the train station (Park Plaza)! We did not want to go, but they said it...

3Thank Review_1985
Versailles, France
Reviewed 8 November 2013

This hotel does overbooking : you reserve, they confirm and when you get there they say : "sorry, no room for you" and they send you to another hotel in a completely different district! This happened to us on november 1, 2013. IT WILL HAPPEN AGAIN SO AVOID THIS HOTEL

4Thank 27Lorenzo
Pretoria, South Africa
Reviewed 29 October 2013

We were very disappointed with ‘Chic and Basic’ as we were told on arrival that the hotel is overbooked, although we already booked and paid in advance. They transferred us to a hotel that was very far from where we wanted to be (about 20min from Central Station by car). They paid a taxi to take us there, but it...

6Thank Johanita L
Chicago, Illinois
Reviewed 5 October 2013

Good location. Basic hotel. Only problem we had was a terrible smell came from bathroom drains. Not pleasant. But other than that nice and stylish place near everything and 10 minute walk from central station.

Thank eurt75
Belfast, United Kingdom
Reviewed 25 September 2013

After arriving Centraal Station we thought it would be easy enough to find.....wrong!! Abit of trouble finding the hotel and all made worse by luggage but with the help from friendly passer by's they were able to point us in the right direction. The reception are is very pretty with cool lighting. On the way to the room we were...

Thank Emmaknows
London, England, United Kingdom
Reviewed 13 September 2013

Guess what? It is all about location which could not be better..on the side of a canal mid way between the seedier side of Amsterdam and the beauty of the canal system. Fantastic location. Sure the rooms are a bit small but frankly you are not paying for the rooms...you will be asleep! Hotel is fabulous from the outside and...

Thank Rick S
Sydney, New South Wales, Australia
Reviewed 11 September 2013

Cute room, of course always tight and tricky to navigate your way to the room with squishy and steep stairwells. Not recommended for those without strong knees and a heavy travel pack! Otherwise, great location on the cusp of a canal and a short stumble to the main strip of Amsterdam. Recommended.

Thank Jayne R
Brighton, England, United Kingdom
Reviewed 27 August 2013

This hotel is extremely aptly named. The historic exterior of what were originally four buildings has been transformed internally into a vision of modernity. Whether that is to everyone's taste is a matter of personal preference. Personally, I would have preferred a chair or sofa. Instead we had to make do with a leather covered stool. But then being on...

Thank Andy W
Moscow, Russia
Reviewed 22 August 2013

The hotel located in the old Amsterdam in the immediate vicinity of the canal. This was perhaps the only advantage. Our room was located on the 3rd floor. We had to carry our heavy suitcases up the narrow stairs with no elevator. But the main "joke" was waiting for us in the room. There were no windows in the conventional...

Thank Wind41

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Staying in Canal Ring (Grachtengordel)

Neighbourhood Profile
Canal Ring (Grachtengordel)
This UNESCO World Heritage Site is as historically significant as it is perennially popular. Whether you’re a history buff, architecture enthusiast, shutterbug, or fashionista, odds are you’ll find the Amsterdam you're looking for while roaming around the Grachtengordel (Canal Ring). A brilliant place to get lost in a moody meander and a key component to any sightseeing trip to Amsterdam, this area's major draws include the Anne Frank House, the Bloemenmarkt floating flower market, an enviable assortment of independent boutiques along De Negen Straatjes, and of course all of Grachtengordel’s lovely canals and bridges.
Explore this neighbourhood


  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Max Brown is situated in three monumental Amsterdam canal houses with an amazing 300-year old facade, at the corner of Amsterdam most famous canals, the Herengracht & the Brouwersgracht. You’re in Hipsterdam the moment you check-in when you pick up your key from the guy or girl behind the impressive bar. You can choose to go straight up to your cosy room or to take a seat at the living room bar. Or at one of the comfy tables, chairs and sofa to gather around with a drink and some delicious bar bites. ... more   less 

Additional Information about Max Brown Hotel Canal District

Address: Herengracht 13 - 19, 1015 BA Amsterdam, The Netherlands (Formerly chic&basic Amsterdam)
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Price Range: $257 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Max Brown Hotel Canal District 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Chic And Basic Amsterdam
Chic & Basic Amsterdam Hotel Amsterdam
Chic Basic Hotel Amsterdam
Hotel Style:
#114 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Max Brown Hotel Canal District staff and other travellers.
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Questions? Get answers from Max Brown Hotel Canal District staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hard to access some rooms”
chrisormston, 30 Mar 2017 | Read review
“The was no good rooms”
friendsaway2017, 27 Mar 2017 | Read review
“Upgrade to Canal View.”
TLTravelTrips, 25 Mar 2017 | Read review
“lower room, stairs are steep and no lift.”
159dorothyd, 25 Mar 2017 | Read review
“Rooms are small but you expect this in a canal house, for me this was part of the charm!”
chrissiehoss, 17 Mar 2017 | Read review
5 of 5