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Ibis Amsterdam City West

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Traveller (341)
Room & Suite (168)


Travellers' Choice 2019 Winner
GreenLeaders Bronze level
The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day).
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
Hotel links
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Hotel deals


Full view
52Somewhat walkable
Grade: 52 out of 100
22Restaurantswithin 1 km
6Attractionswithin 1 km
72Room tips
Traveller rating
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  • 60
  • 39
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Popular mentions
This is my last ibis hotel if the service in the rooms not upgraded for the needs of 2019 When you spend money to a hotel expensive like as this you pretend that in the room you have the Basic things like kettle soup good towels and much more not only the room clean but still
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Response from van de Vinne S, Manager at Ibis Amsterdam City West
Responded 1 week ago
Dear Patrick Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that i have shared your feedback with our housekeeping department. To address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West
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Me and my partner booked this hotel on a good deal provided by Accor hotels. We were looking for somewhere cheap with easy access to the centre of Amsterdam for our 3 day trip. We arrived at the hotel 4 hours early before check in due to our flight time and were delighted that
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Response from van de Vinne S, Manager at Ibis Amsterdam City West
Responded yesterday
Dear Ashleigh. Thank you for sharing your feedback, we are happy to hear that you enjoyed your stay in our hotel. And had the occasion of enjoying Amsterdam. For a next time if you would like booking the breakfast online gives a reduction on the price. Also we always serve a small breakfast in our bour for 4.50 ( cup of coffee with a croissant). I will make sure to share your feedback with our team. Hoping to welcome you soon again. Kind regards Susanne van de Vinne
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Highly recommend this hotel, great location between airport and city centre, loads of stops nearby for public transport. The number 22 bus stops right outside the hotel and runs into the night. Room small and basic but suited our needs perfectly, as we only wanted a base to lay
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Response from van de Vinne S, Manager at Ibis Amsterdam City West
Responded yesterday
Dear Sarah, Thank you for sharing your feedback, i will make sure to share your feedback with the rest of the team. Good to hear that you enjoyed our bed, hoping it will make you come back ;-) Wishing to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager
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It is a little bit far from downtown , but it doesn't matter. The hotel is very good, the atmosphere is nice, the lobby made me pay attention to the 'graphics"and I liked. Stuff is helpful and educated. I would return there for sure.
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When travelling in winter time, believe most of the traveler prefer to drink hot water rather than cold. When we stayed in this hotel for couple of days there, I noticed that drinking water will not be supplied, which is fine, I can buy bottle water. When I checked with the
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Review collected in partnership with Accorhotels.com
Response from van de Vinne S, Manager at Ibis Amsterdam City West
Responded yesterday
Dear Kelly, I am sorry to hear that your stay did not meet up to your expectations. I would like to inform you that the water from the tap is fine in Holland and is good for human consumption. In our hotel we have 10 'superior' rooms that are provided with Thea and coffee facilities. Also at the reception they have a few boilers to rent for free. I suppose that during you stay these were all rented, than we always provide the free option of getting hot water from the bar 24/7. We are all here to serve you as many times as needed, so please do not feel "bad" if you request for hot water again. The staff fully understands, and is happy to help you. Hoping to welcome you soon again. Kind regards Susanne van de Vinne Operations Manager
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Professional photo exclusively commissioned by TripAdvisorIbis Amsterdam City West
The Room at the Ibis Amsterdam City West
Photo provided by managementIbis Amsterdam City West
Guest room
Amsterdam, Holanda, Hotel Ibis City West.
Amsterdam, Holanda, Hotel Ibis City West.
You can check in anytime the reception is 24 hours
0 votes
Hi, reception work 24 h, so You can check in even later.
1 vote
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Hi, I paid for the hotel I believe on arrival. Some countries charge local tax per night about 10% I cannot recall if Ibis did but worth also baring in mind.
0 votes
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I can’t help You, I didn’t but any. But the price of metro daily ticket was the same at hotel reception and the station.
0 votes
"Rooms on the back are very quieter."
"An upper floor room with an odd number will give you a great view out over the city"
"Higher floors have good views of the city skyline"
"North facing rooms are quiet"
"get bus pass for bus to city centre"
US$76 - US$196 (Based on Average Rates for a Standard Room)
ibis amsterdam city west hotel amsterdamaccor amsterdam city west
The NetherlandsNorth Holland ProvinceAmsterdamBos en LommerAmsterdam WestSloterdijk
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