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Grand Hotel Downtown

1,312 reviews
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Traveller (240)
Room & Suite (109)
Dining (10)
Overview
  • Excellent33%
  • Very good43%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“the penthouse”(88 reviews)
“the ground floor”(58 reviews)
“roof terrace”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,312)Write a Review
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Traveller rating
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372
408
161
58
48
Show reviews that mention
All reviewsthe penthousethe ground floorroof terracenice hotelrecommend this hotelwalking distancethe room was niceminute walkexcellent stayreception staffbed was very comfortablestandard roommain attractionsmuseum districtpublic transporttram stopvan gogh
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21 - 25 of 1,047 reviews
Reviewed 23 October 2017

The neighbourhood is decent, it's near many tourist attractions (you can go on foot anywhere from there) and the rooms are clean. But there is a big "but" in here. The room we stayed in was too small (our luggage didn't fit in the place...More

Thank Paula F
Reviewed 22 October 2017 via mobile

Absolutely terrible! When we got into our room as you can see by my photos there was a poo in the toilet which obviously wasn’t cleaned before me and my partner arrived. Also there seemed to be some sort of brown stuff splattered on the...More

Thank emmaliuzza
Response from GHDAmsterdam, Front Office Manager at Grand Hotel DowntownResponded 23 October 2017

Dear Emmaliuzza, Thank you for sharing your review on Tripadvisor. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Therefore we are sorry to hear that your stay did not meet your expectations. After your review we...More

Reviewed 17 October 2017 via mobile

I had room 122, which is spacious, modern, and large for Holland standards. I was a little disappointed there was no tub, but the comfy bed made up for it. The staff was very friendly, and helpful but I did NOT appreciate both days I...More

Thank Lisa B
Response from GHDAmsterdam, Front Office Manager at Grand Hotel DowntownResponded 21 October 2017

Dear Lisa, Thank you so much for your review on Tripadvisor. We are sorry to hear that the hour of given service did not meet your expectations. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please...More

Reviewed 14 October 2017

Convenient for Bus and Trams to Airport and City Centre. Vondel Park and Museums/Galleries are 15 minute walk away. Friendly staff, swift check-in, allowed me to store luggage until room was ready. Good sized room at the penthouse suite, large bed with views over the...More

Thank pembs101
Response from GHDAmsterdam, Front Office Manager at Grand Hotel DowntownResponded 23 October 2017

Dear Pembs, Thank you very much for sharing your experience at Grand Hotel Downtown. We are very happy to hear that you liked your stay with us. We are sorry to hear that you got the feeling that you did not have enough privacy on...More

Reviewed 14 October 2017

A lot can be said about a hotel from tone set by the front desk staff. In the case of the Grand Hotel Downtown, the staff members' unpleasant attitude summed up the rest of the stay--unpleasant. Our room was cramped and dated, with the wires...More

Thank Rick Linda G
Response from GHDAmsterdam, Front Office Manager at Grand Hotel DowntownResponded 21 October 2017

Dear Rick and Linda, Thank you for sharing your review on Tripadvisor. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Therefore we are sorry to hear that your stay at our Front Office staff did not...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$112 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Romantic Hotel in Amsterdam
#80 Luxury Hotel in Amsterdam
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$112 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Romantic Hotel in Amsterdam
#80 Luxury Hotel in Amsterdam
Room types
Non-Smoking Rooms, Suites
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Traveller (240)
Room & Suite (109)
Dining (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
k11k125
9 February 2018|
AnswerShow all 4 answers
Response from Lisa B |
Yes, its a great location for any age.
2
Votes
seday8
20 January 2018|
Answer
Response from Charlotte S | Reviewed this property |
in my honest opinion as much as we loved this hotel the breakfast was not worth it. def try else where
1
Vote
JVTorres
21 December 2017|
AnswerShow all 4 answers
Response from lorrainegraham | Reviewed this property |
Unsure but like other response rooms are small
0
Votes
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12345613
Room Tips
"stay in penthouse"
Read review
"Penthouse suites are fabulous, just remember to close the curtains if modest!"
Read review
"Room was on the first floor on a courtyard but no noise at night."
Read review
"Upgrade to a Penthouse if you can. No need for breakfast"
Read review
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