We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Andaz Amsterdam Prinsengracht

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Andaz Amsterdam Prinsengracht
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,777 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Andaz Amsterdam Prinsengracht
See the most recent reviews
Showing 1,359: English reviews
Columbus, Ohio
Reviewed 3 weeks ago

The Andaz was ideally located for our vacation purposes. The staff was exceptional. We were greeted warmly from our arrival to our departure. Food was fresh and delicious from the restaurant. The design and decor of the hotel is interesting and cool. The one watch out is the bathroom. In our room, the sink is out in the open and...

 Report
Helpful?
Thank Michelle B
Karen D, Guest Relations Manager at Andaz Amsterdam Prinsengracht, responded to this review

Dear Michelle B, Thank you for your compliments on the hotel and we are especially delighted with the positive feedback about our staff members. We will make sure to share your review with all our team members and hope to have the pleasure of welcoming you back soon! Warm regards, Karen Guest Relations – Andaz Amsterdam

Campbell
Reviewed 3 weeks ago

Review collected in partnership with Andaz
 Report
Helpful?
Thank Wim E
Management response:

London, UK
Reviewed 4 weeks ago

Staying here was certainly an interesting experience, but on balance not one that we will be looking to repeat. Firstly the good stuff: the hotel is known for its uber-modern and unique design, and there is no doubt that this comes through in spades. In the reception area this is nicely balanced by a quaint little 'library' room set off...

 Report
Helpful?
Thank Sim0n_L0nd0n
Management response:

Dear Simon-London, I would like to thank you for taking the time to post the review. Although some aspects of your review were positive, especially the comments about our friendly staff, I did note the constructive feedback about the unsatisfactory bedroom experience. We take from every experience a valuable lesson to help us improve. We certainly understand that your night...

Bangkok, Thailand
Reviewed 4 weeks ago via mobile

a league of its own. and as I had my family with them they even upgraded! the hotel gives the best tips of where to dine (even though their food is great) and where are the best places to go to! the rooms are very clean and serviced twice daily. and with the added benefit of unlimited drinks at your...

 Report
Helpful?
Thank paramjote
Management response:

Dear Paramjote, Greetings from Andaz Amsterdam! We have received your wonderful comments and want to thank you for sharing your positive experience with us. We are very happy that you and your family had a memorable stay with us. It is very gratifying to receive such positive feedback and your comments have encouraged us to continue looking for ways to...

Sydney, Australia
Reviewed 4 weeks ago

I understand design-driven hotels. And, after all, I did CHOOSE this place. But somehow the whole place just comes across as....well....silly. Neo-baroque meets Neo-Delft. Room was unworkable, with the whole bathroom configuration too weird to describe. Breakfast was utter chaos. Very disappointing (especially for the very high price!)

 Report
Helpful?
Thank Busterbud_Sydney
Karen D, Guest Relations Manager at Andaz Amsterdam Prinsengracht, responded to this review

Dear Busterbud_Sydney, Thank you for sharing your impressions of your recent stay with us. We appreciate your taking the time to pinpoint the weak areas where the service let you down. Please accept our sincerest apologies for the unsatisfactory experience at breakfast. Rest assured that your comments have been forwarded to the department head concerned for corrective action. We regret...

Reviewed 4 weeks ago

hotel very difficult to reach down tiny one way street. only one chair to sit in by window for a double room is very disappointing. very wacky. suited to much younger couples. quite a long walk to centre of town.

Review collected in partnership with Andaz
 Report
Helpful?
Thank amanda h
Management response:

Dear Amanda H, Greetings from Amsterdam! Thank you for sharing your comments and concerns regarding your experience during your recent stay at the Andaz in Amsterdam. Customer satisfaction is our main priority and you can be assured that we too are disappointed when we are unsuccessful in creating a memorable travel experience for our guests. Once again,we appreciate your comments...

Reviewed 4 weeks ago

Review collected in partnership with Andaz
 Report
Helpful?
Thank Arthur B
Reviewed 4 weeks ago via mobile

We had a wonderful stay at the Andaz last week. As mentioned in other reviews, the staff is incredibly well trained and made our stay very enjoyable. Special thanks to Patricio, who is exceptional in so many ways, and to Vanessa, who helped us with restaurant recommendations. This hotel has a great location, and was within walking distance of restaurants,...

 Report
Helpful?
1Thank Sharon G
Karen D, Guest Relations Manager at Andaz Amsterdam Prinsengracht, responded to this review

Dear Sharon G, Thank you very much for taking the time to write this wonderful review after your recent stay with us. We are delighted to read that you were happy with the location, guestroom and restaurant and will forward your comments especially to Patricio and Vanessa for their outstanding service. We hope to have the pleasure of welcoming you...

Parede, Portugal
Reviewed 4 weeks ago

Review collected in partnership with Andaz
 Report
Helpful?
Thank Célia A
Management response:

Madrid, Spain
Reviewed 4 weeks ago

I have very mixed feelings about this hotel stay and it all has to do with service. If everyone was like Patricio (who welcomed us at the hotel, unloaded our car and in general was amazing), I would have given it a 5 star rating. Unfortunately it wasn't like that. None of the other employees was like him though. At...

 Report
Helpful?
Thank alkimadrid
Karen D, Guest Relations Manager at Andaz Amsterdam Prinsengracht, responded to this review

Dear alkimadrid, Thank you very much for your constructive comments following your recent stay with us. We are dismayed to read about the service issues you experienced. We will look into the incident with the Room Service order for corrective action as this is of course unacceptable. We have several room types available. Should you decide to return to our...

1,217 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (854)
Viewed
View from Room (51)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (163)
Viewed
Hotel & Grounds (140)
Viewed
Bathroom (48)
Viewed
Dining (24)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (420)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (75)
Viewed
Andaz King Room (67)
Viewed
Garden View Room (65)
Viewed
Dining (63)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Dining (1)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Canal Ring (Grachtengordel)
Pulitzer Amsterdam
Pulitzer Amsterdam
#10 of 365 in Amsterdam
537 reviews
Canal Ring (Grachtengordel)
The Toren
The Toren
#2 of 365 in Amsterdam
2,519 reviews
Canal Ring (Grachtengordel)
Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam
#1 of 365 in Amsterdam
1,213 reviews
Show Prices
Show Prices
Show Prices
Canal Ring (Grachtengordel)
Ambassade Hotel
Ambassade Hotel
#4 of 365 in Amsterdam
917 reviews
Red Light District (De Wallen)
Sofitel Legend The Grand Amsterdam
Canal Ring (Grachtengordel)
The Hoxton, Amsterdam
The Hoxton, Amsterdam
#14 of 365 in Amsterdam
1,018 reviews
Show Prices
Show Prices
Show Prices

Staying in Canal Ring (Grachtengordel)

Neighbourhood Profile
Canal Ring (Grachtengordel)
This UNESCO World Heritage Site is as historically significant as it is perennially popular. Whether you’re a history buff, architecture enthusiast, shutterbug, or fashionista, odds are you’ll find the Amsterdam you're looking for while roaming around the Grachtengordel (Canal Ring). A brilliant place to get lost in a moody meander and a key component to any sightseeing trip to Amsterdam, this area's major draws include the Anne Frank House, the Bloemenmarkt floating flower market, an enviable assortment of independent boutiques along De Negen Straatjes, and of course all of Grachtengordel’s lovely canals and bridges.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting

Additional Information about Andaz Amsterdam Prinsengracht

Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Price Range: $458 - $905 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Expedia, Cheap Tickets, Hyatt Hotels Corporation, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and Hotel.de so you can book your Andaz Amsterdam Prinsengracht reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Amsterdam
#3 Romantic Hotel in Amsterdam
#3 Family Hotel in Amsterdam
#5 Spa Hotel in Amsterdam
#9 Luxury Hotel in Amsterdam
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Andaz Amsterdam Prinsengracht staff and other travellers.
25 questions
Ask a question
Olympia, Washington

See all questions (25)

Questions? Get answers from Andaz Amsterdam Prinsengracht staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a canal view! You won't be disappointed!”
CampingLovin, 24 May 2017 | Read review
“Our room faced the lobby, but there was never any noise. I would think you couldn't go wrong with any room.”
927marvinw, 10 May 2017 | Read review
“Garden view room was very quiet”
spehill, 8 May 2017 | Read review
“we didnt pick the Canal room,but i personally think the view overlooks the midyard is better from thirds floor. see my photo”
  • this is the mid-yard of the hotel
usasig, 8 May 2017 | Read review
“Rooms with a canal view (front of the hotel) are the premium rooms. I stayed in an accessible room that was wonderful!!”
Stanmeister, 7 May 2017 | Read review
5 of 5
Hotels.com
US$337* /night
View Deal
HotelQuicklyUS$421
Orbitz.comUS$337
TravelocityUS$337
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates