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Carlton Square Hotel

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Carlton Square Hotel
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610 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Roermond, The Netherlands
Reviewed 14 September 2015

Nice and clean hotel! The staff is very friendly! Good food and very clean. A short walk of city center and museums. Second weekend of September is open museum and monument day. You can go for free in lots of museums or special old buildings.

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Helpful?
Thank TreesJos
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay in Carlton Square. We appreciate your review about our hotel and hopefully we may welcome you again someday in Haarlem! Anneke Rompa

Kralendijk, Bonaire
Reviewed 23 August 2015

We stayed for one night on our way to first day of Sail 2015. We upgraded the room with and had complementary drinks in our room.Very quiet and great king size bed. Pity we had to leave so early the next morning! Staff was friendly..

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Helpful?
1Thank Marijke W
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at our hotel! We are happy to read you enjoyed your stay and we hope to welcome you longer the none night during your next visit to Haarlem. Anneke Rompa

Reviewed 23 August 2015 via mobile

A homely and comfortable hotel. Very friendly and helpful staff and the best nights sleep on a 6 day cycling trip around The Netherlands (a different hotel each night). Free room upgrade was a huge bonus and, although we didn't actually have any of the alcohol, having the option was great. The celebrations and soft drinks were great though! (Didn't...

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Helpful?
Thank Dianna J
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for you stay at Carlton Square! We highly appreciate the time you took to write such a good review about our hotel. We are very glad to hear you enjoyed your stay and we hope to welcome you again in the near future. Anneke Rompa

Miami, Florida
Reviewed 16 August 2015

I have stayed here several times in the past. All the previous stays were very nice. In the past the staff were friendly and accomadating. This afternoon when I checked in, I found this to no longer be true. In the past, the rooms were very comfortable and quite nice. This time the bed is not very supportive and the...

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Helpful?
Thank Mary M
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you very much for your review and your stay in Carlton Square. First of all we would like to apologize for the decline in service you have experienced during your last stay. We will discuss your feedback about the hotel in our next Management meeting. We highly appreciate your feedback and think this is important and valuable information for...

Portland, Oregon
Reviewed 26 July 2015

The staff was quite helpful for our family reunion, although the morning tea was somewhat meager (could have used pastries instead of chocolate desserts). Bathrooms were well appointed. I agree with one reviewer who noted the banging doors; and I thought the buffet lines were not handled efficiently. Different food choices were in different locations, and they didn't make use...

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Helpful?
1Thank Gabrielle97211
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay and review on Tripadvisor. It was a pleasure to host the Family Reunion. We appreciate the feedback about the doors with the Maintenance department and the feedback about the buffet with the Food&Beverage department. Hopefully we may welcome again in the future! Anneke Rompa

Brighton and Hove, United Kingdom
Reviewed 26 July 2015

First off actually getting there was a mess as our transfers took us to carlton hotel in amsterdam city rather then carlton square in Haarlem lol but once we got there it was all worth it. The people there were lovely, the breakfast was fresh and delicious every morning, highly recommend including breakfast in the package deal of your holiday....

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Helpful?
Thank JazmynJade
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at Carlton Square and review! We are sorry to hear that the transfer to the hotel did not went smoothly, but absolutely delighted to hear that you have enjoyed your stay. Hopefully you have enjoyed the view of Holland despite the long train journey. We are always happy to help with planning your public transportation...

North Shields, United Kingdom
Reviewed 21 July 2015

This was an unusual stay as my ridiculously large extended family had taken over a large part of the hotel, including monopoising the dining room for two nights. All handled very professionally by the excellent staff. Good rooms and good food.

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1Thank Tony W
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your review and stay at Carlton Square. It was a pleasure to host the event for you and your family. We appreciate the time you took to write a positive review about your stay at the hotel. Hopefully we can welcome you again someday in Haarlem! Anneke Rompa

Reviewed 19 July 2015 via mobile

What a great service! Happy with my room! A very friendly staff! Jane (restaurant) extreamly kind and helpful. She made sure I could have a gluten free meal, it was delicious and really fast! Floris and Sandya (reception) such nice people with a warm smile and so professional! I'm definitely coming back! Thank you so much!!! See you soon!!

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Helpful?
Thank Frank D
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at Carlton Sqaure and your review. We are very glad to hear that you have enjoyed your stay at Carlton Square. We will pass through the kind words to the colleagues that have been in contact with you during your stay. We will make sure your stay will be wonderfull again during your next visit!...

South Miami, Florida
Reviewed 15 July 2015

The hotel is well appointed. We reserved a room including mini-bar which had beer, sodas, wine, and snacks as well as bottled water. The bed was very comfortable though the comforter was a bit warm for us. We enjoyed their buffet breskfast on teo mornings...book the night before for 12 euros versus 18 without the advance booking. We would definitely...

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Helpful?
Thank miamilynn3
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at Carlton Square! We appreciate your kind words about our hotel and we hope to welcome you again in the near future. Anneke Rompa

Basingstoke, United Kingdom
Reviewed 8 July 2015

Great location close to centre of Haarlem, good sized room and the food was nice too. Check in fast but check out very slow mainly due to a computer problem. But the main issue was the doors banging all night. The bedroom doors are very heavy and so they slam very hard. I didn't get much sleep for two night...

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Helpful?
1Thank Richard B
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your review and staying at the Carlton Square. We apologize for the inconvenience you have experienced during your stay. We have taken your comment concerning the doors into account and will discuss this in our next Managers Meeting. We look forward to welcome you back to the hotel in the near future. Anneke Rompa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Carlton Square is an intimate 4-star Haarlem hotel in the heart of the charming city of Haarlem, combining international allure with luxurious ambiance and genuine hospitality. As you walk through the front door of our Haarlem hotel you will immediately feel drawn in by the staff, design and interior. The warmth of the cosy lounge and crackling fire in the hearth instantly give our guests that 'home away from home' feeling.Carlton Square, with 122 hotelrooms, is situated in the heart of the shopping district. Only 10 km from Schiphol International Airport and the Amsterdam RAI Congress Centre, the Carlton Square Hotel is located in Haarlem city centre just off one of the main roads leading to Amsterdam. ... more   less 

Additional Information about Carlton Square Hotel

Address: Baan 7, 2012 DB Haarlem, The Netherlands
Region: The Netherlands > North Holland Province > Haarlem
Price Range: $139 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Square Hotel 4*
Number of rooms: 122
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Also Known As:
Carlton Square Haarlem
Hotel Carlton Square
Carlton Square Hotel Haarlem
Hotel Style:
#1 Romantic Hotel in Haarlem
#1 Luxury Hotel in Haarlem
#1 Best Value Hotel in Haarlem
#3 Business Hotel in Haarlem
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Square Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The inner facing courtyard rooms are very quiet, but lack "a view", since they overlook bank offices.”
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