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Bastion Hotel Leiden Voorschoten

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78 Reviews from our TripAdvisor Community

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There are newer reviews for Bastion Hotel Leiden Voorschoten
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Showing 29: English reviews
Melbourne, Australia
Reviewed 12 September 2015

Staff were always happy to see you and looked after us well. The room is small but had a small writing desk and a couple of chairs. Just limited on where to open your bags as it is on the bed or in front of the doorway. This chain has only twin beds so couples need to keep that in...

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Helpful?
1Thank Gojeep
BastionHotels, E-Commerce at Bastion Hotel Leiden Voorschoten, responded to this review

Dear Sir/Madam, Thank you for your stay at Bastion Hotel Leiden Voorschoten. Hopefully you have slept well and perhaps you were able to enjoy the beach? Thank you for your review, we look forward to welcome you again at Bastion Hotels! Kind regards, Team E-Commerce

Edmonton, Canada
Reviewed 4 July 2015

Decent hotel for the cheapest price. It is just slightly more hotel-like than a hostel. However the beds are fantastic. SO so so comfortable. Honestly the best bed I've slept in in a good while. The best part about this hotel would definitely be the staff. If Cindy checks you in you know you will be fine. She is the...

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Thank BounceAroundd
Warminster, United Kingdom
Reviewed 18 May 2015

Quiet, very comfortable, good parking and very close to public transport. All staff were very friendly and helpful. Comfortable beds and nice breakfast. Good location for Leiden 5 minutes on the bus from nearest bus stop.

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Helpful?
1Thank Pam L
BastionHotelGroep, E-Commerce at Bastion Hotel Leiden Voorschoten, responded to this review
Google Translation

Beste meneer/mevrouw, Geweldig om te lezen dat uw verblijf zo naar wens is geweest! Leuk dat u onze collega's specifiek...

Westwood, New Jersey
Reviewed 22 April 2015

Last minute booking get you this for Leiden. Very miminal accomodation -- clean but overall just ok to poor. No hair dryer in room & none available at recepton my first morning. Food & bar are decent -- breakfast was ok. Refrigerator & kettle in room were a nice addition. Beds are very small, and very uncomfortable. No additional sheet...

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Helpful?
1Thank moslatts
BastionHotelGroep, E-Commerce at Bastion Hotel Leiden Voorschoten, responded to this review

Dear Sir/ Madam, Thank you for taking the time to write a review about your experience in our hotel. We are very sorry to hear that your expectation is not fulfilled. We will submit your comments to our manager. Hopefully we may welcome you again sometime in 1 of our hotels, so we can show your our quality. Kind regards,...

Sao Paulo, SP
Reviewed 7 April 2015 via mobile

We stayed at this hotel after visiting the Keukenhof. It is near the park, but we stayed for two days and booked the next day to visit the center of Leiden that had absolutely nothing to do. So my recommendation is to stay at this hotel just for one night. Far from the center, but with good acomadações and free...

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Helpful?
Thank PATRICIA L
BastionHotelGroep, E-Commerce at Bastion Hotel Leiden Voorschoten, responded to this review

Dear Patricia, Thank you for your kind words about our hotel. nice to hear that you have enjoyed the keukenhof! Hopefully we may welcome you again sometime! Kind regards, team E-commerce

Brussels, Belgium
Reviewed 2 August 2014

We had one night at the hotel while visiting the area. The staff were extremely friendly. The rooms basic and clean. We had dinner which was well priced and good. Our only surprise what the cost of the breakfast. There is a pool close to the hotel. Can recommend the place, but check what your reservation says when you arrive...

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Helpful?
Thank Andy W
BastionHotelGroep, Eigenaar at Bastion Hotel Leiden Voorschoten, responded to this review

Dear Andy3212014 , We would like to thank you very much for sharing your feedback regarding your stay with us at the Bastion Hotel Leiden/Voorschoten. Guest satisfaction is very important to us and we try our hardest to make sure all our guests have a great experience in our hotels. We are pleased to find out that you have enjoyed...

Metro Manila, Philippines
Reviewed 21 April 2014

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1Thank Hans N
Llanidloes, United Kingdom
Reviewed 5 October 2012

We stayed in this hotel for three nights at the end of September. My partner had booked through Booking.com and prepaid - but when we arrived, the receipt we were given somehow included unbooked breakfasts and a further unspecified extra amount. In total €103 euros more than shown on the printout of the receipt, which he had thoughtfully taken with...

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3Thank Vertaler
Bastion Hotel G, Owner at Bastion Hotel Leiden Voorschoten, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

Wales
Reviewed 28 September 2012

The hotel, a standard three star hotel is fine in all aspects. But.... I booked through Booking.com and I took my paperwork with me. At the check in I was given an invoice - they had already taken the money via Visa Debit card - and it was 103 euros more. Now the booking was a simple unchanged booking so...

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Helpful?
1Thank Lowescottage
Bastion Hotel G, Owner at Bastion Hotel Leiden Voorschoten, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

Leiden
Reviewed 29 June 2012

Bastion Hotel is a good deal for those expecting the avarage... Almost everyting is avarage; the rooms, cleanliness, etc. The bathroom was a little below avarage. And the rooms upstairs can only be reached by stairs, so for those travelling with luggage must be cafrefull! The hotel is situated in a very quiet residential zone, but it is a little...

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2Thank ZEYNEP K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Bastion Hotel Leiden Voorschoten offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Location / accessibility Bastion Hotel Leiden Voorschoten is situated along the A4, exit Leiden Voorschoten. This location has a good accessibility by car. The hotel can be easily reached by public transportation as well. The hotel is situated on approximately 3 km from the train station and it is near to the beautiful city center of the enchanting student city Leiden. The beach is situated on approximately 10 km from the hotel. The hotel staff is happy help and give guests touristic information about Leiden and surroundings. They will also do their utmost best to make the guests' stay as comfortable and enjoyable as possible. Rooms The hotel in Leiden has 40 comfortable rooms. The rooms are equipped with two twin beds, a television, a telephone, a modem, a safe, free coffee and tea making facilities and a bathroom with a shower and a toilet. Food & Beverage At Bastion Hotel Leiden Voorschoten guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 till 09.00 and in weekends from 07.00 till 10.30. the atmospheric hotel is opened from 11.00 till 23.00 for lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotelbar is opened till 23.30. Parking You can park your car free of charge at the parking of the hotel during your stay depending on availability. ... more   less 

Additional Information about Bastion Hotel Leiden Voorschoten

Address: Voorschoterweg 8, 2324 NE, Leiden, The Netherlands
Region: The Netherlands > South Holland Province > Leiden
Price Range: $96 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bastion Hotel Leiden Voorschoten 3*
Number of rooms: 40
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Questions & Answers

Questions? Get answers from Bastion Hotel Leiden Voorschoten staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 44, any room facing the Football field.”
 of 5 bubbles serendipity1959, 24 Aug 2016 | Read review
“clean, accesibility for car”
  • room
  • outside
 of 5 bubbles georgetaa2015, 9 Apr 2016 | Read review
“Rooms that face the road are louder”
  • Bedroom for two adults
 of 5 bubbles BounceAroundd, 4 Jul 2015 | Read review
“Ask for deluxe facing back/park to get hairdryer and no one looking in your window.”
 of 5 bubbles moslatts, 21 Apr 2015 | Read review
“Watch for hidden costs on reservation when you check in.”
 of 5 bubbles Andy3212014, 2 Aug 2014 | Read review
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